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Fairouz Otel

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Classic Room, 1 Double Bed, Patio, Garden View
Interior entrance
Exterior
Terrace/patio
Classic Room, 1 Double Bed, Patio, Garden View | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Gül Mah. 272 Ali Gedik Sok No. 18, Artuklu, Mardin, Mardin, 47100
  • Place, Zinciriye Medresesi
    ‪10 min walk‬
  • Place, Great Mosque of Mardin
    ‪11 min walk‬
  • Place, Mardin Castle
    ‪11 min walk‬
  • Airport, Mardin (MQM)
    ‪17 min drive‬

Room options

View all photos for Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Patio, Garden View

Classic Room, 1 Double Bed, Patio, Garden View

Classic Room, 1 Double Bed, Patio, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Bathtub, Courtyard View

Deluxe Room, Bathtub, Courtyard View

Deluxe Room, Bathtub, Courtyard View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Jetted Tub, City View

Family Room, Multiple Beds, Jetted Tub, City View

Family Room, Multiple Beds, Jetted Tub, City View

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, Multiple Beds, Courtyard View

Comfort Room, Multiple Beds, Courtyard View

Comfort Room, Multiple Beds, Courtyard View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Design Room, 1 Double Bed

Design Room, 1 Double Bed

Design Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Sauna

Luxury Room, 1 King Bed, Sauna | Bathroom

Luxury Room, 1 King Bed, Sauna

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

View from property
Hilton Garden Inn Mardin
Artuklu
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 790 reviews
The price is €99
includes taxes & fees
12 Jul - 13 Jul
Hilton Garden Inn Mardin

About this property

Fairouz Otel

This hotel features a bar/lounge, 24-hour room service, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a free grocery shopping service, and express check-out are onsite. Change of towels is available on request.
Fairouz Otel offers 16 accommodations with washers/dryers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Fairouz Otel, you're just a quick walk from Sabanci City Museum. Free breakfast, free WiFi in public areas, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Steps from Sabanci City Museum and Hatuniye
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at the business-friendly Fairouz Otel. A complete renovation of Fairouz Otel was completed in January 2022.

Smoking is allowed in designated areas at this 3.5-star Mardin hotel.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 75 metres
  • Street parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 1300
  • Communal living room
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Freezer
  • Griddle
  • Hob
  • Ice maker
  • Meal delivery service
  • Microwave
  • Mixer
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2021-47-0028
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Fairouz Otel Hotel
Fairouz Otel Mardin
Fairouz Otel Hotel Mardin

Fairouz Otel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 75 reviews
Rating 8 - Good. 16 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Beautiful boutique hotel in wonderful Mardin
Verified

4/10 Poor

Mehmet

Disliked: Staff & service, property conditions & facilities, room comfort
We didn't like the breakfast. Fried vegetables.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel down an alley at the end of the main street of the old town. Like most of the houses in Mardin the hotel is on multiple different levels, so lots of steps! We had a very pleasant stay and particularly enjoyed the terrace.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

MEHMET

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vasilina

Liked: Cleanliness, staff & service, amenities
I was in love with a view from teras Stuff was very pleasant and helpful Very nice breakfast Just my room was without window and it was pretty dark inside but it wasn’t a big deal for a few nights
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Azhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness Above All

From the moment we arrived, we were met with a warmth that felt genuine - not just professional courtesy, but true hospitality. The staff didn’t just serve, they cared, anticipated, and made us feel not just welcomed, but truly seen.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Sasha

Liked: Cleanliness, staff & service

Great location - Lots of Stairs

Great location; walking distance to the museum and many shops and restaurants. We parked as close as GPS suggested, called the hotel, and staff arrived quickly to help with luggage and guide us to the hotel. Unfortunately, the only available room didn't have a window! Not mentioned when booking. Also, tiny entrance; my 6 ft. 3 husband had to crouch down to get into the room. The location is on the side of the hill below the castle. Very picturesque but lots of stairs everywhere.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the bathroom was terrible, you would get in through the shower, the shower had a hose, that got the bathroom all wet, and has a sewer smell. very overpriced
Verified

8/10 Good

Michael

Lovely room and view, staff could not have been any friendlier. Driving a car there is almost impossible, GPS navigation takes you everywhere but the hotel. There is no parking, despite what description says. It’s free-for-all parking nearby (if one can find a spot after fighting crowded streets and traffic). Then one has to carry suitcases/belongings up stairs and through alleys to get to the hotel. Our room was very nice, but the internet/wifi did not work. Staff delivered fresh fruit plate as an apology—it was delicious, but was 11PM. Breakfast buffet was sumptuous and delicious. Old Mardin is all within walking distance and spectacular. Front desk gave us great dining and sightseeing recommendations.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Dogan omer

Disliked: Cleanliness, staff & service, amenities
yatak rahatsız ediciydi banyo tuvalet aynalar çok alcaktı. yeteri kadar özenli ve temiz gelmedi. fiyat performans olarak çok pahalı. kahvaltı yeri çok kötü ve bir çok kişi yarım bırakıp kahvaltıyı gitmişti. lezzet yok . arabayı park ettikten sonra da 5 dk yürüme mesafesi vardı çamurlu merdivenlerde .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Özge

Liked: Cleanliness, staff & service, amenities
Oda temizliği, çalışanların ilgisi, imkan ve özellik .. düşündüm de hepsi çok iyiydi ☺️
Stayed 2 nights in Dec 2025
Verified

8/10 Good

ipek

Liked: Cleanliness, staff & service, property conditions & facilities
genel olarak temiz otel,medya iletişimleri çok iyi.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Esra

Liked: Staff & service, property conditions & facilities, room comfort
kahvaltı tazeydi ancak alan olarak çok basık havasız bir yerdi. odada çarşaflarımız kirliydi ancak hemen değiştirdiler. çalışanlar çok yardımsever ve güleryüzlü. ulaşım açısından biraz sıkıntılı araçtan indikten sonra belirli bir mesafe yürümek gerekiyor ancak otel çalışanları bavullar için yardımcı oluyorlar. genel olarak mardin ambiyansını yansıtan bir otel. tamamen beklentiyle doğru orantılı. eğer mardini yaşamak mağara konseptinde konaklamak istiyorsanız çok memnun kalırsınız ama bina konsepti seviyorsanız size göre değil. Tekrar gidip konaklayabilirim. otel çalışanlarına teşekkür ederim
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tugrul

Liked: Cleanliness, staff & service, room comfort
Evet tazeydi. Kedimizi de götürdük bir sorun çıkmadı.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gulsah

Liked: Cleanliness, staff & service, amenities
Odalar tertemiz, kahvalti cok guzel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sedat

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr nett hat uns auch ein Taxi organisiert zum Flughafen zum guten Preis.sehr hilfsbereit alle. Aussicht war sehr gut.
Stayed 1 night in Oct 2025
Verified

8/10 Good

MINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊はとても良かったです。駐車場からホテルまでがちょっと遠いので、ち
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mustafa Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mardin Seyehatimizi Guzellestiren Deneyim

Calisanlarinin son derece saygili ve terbiyeli olduklari soz edilmesi gereken en onemli arti puanlariydi. Sadece ust katlardaki odalar ile alt katlardaki odalarin klima sistemleri bir kez daha gozden gecirilmeli. Biz memnun kaldik ve tavsiye ediyoruz,
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

ömür Ekrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir deneyim

Otele varır varmaz sıcak bir karşılama ve yardımseverlikle karşılaştık. Oda çok güzel ve temizdi. Çalışanlar çok içten ve yardımseverdi. Kahvaltı çok güzeldi. Konaklamamız süresince tek bir pürüzle bile karşılaşmadık. Rahatlıkla tavsiye ederim.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

DERYA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasat bir konaklamaydı. Yerin dibinde daracık bir oda verilmişti. Ölmeden mezara girmiş gibi hissettim basık ve küçücük odada. Aracınızı otoparkları olmadığı için sokağa park ediyorsunuz fakat araç park yeri ile otel arası yol yorucu çünkü merdiven ve taşlık engebeli yokuşlardan geçmek zorundasınız. Biz baya zorlandık valizlerimizi taşırken. Ayrıca daha merkezi ve otoparkı olan otel fiyatlarına göre gecelik ücretleri de çok daha yüksek kaldı. Çok daha iyi bir otelde daha az yorularak ve daha az ödeyerek kalabilirdik maalesef.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Nurdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyifli

Arabayı yakın bir bölgeye park esnasında yardımcı oldular, odanın ambiyansı hoştu, temizdi, kahvaltısı açık büfeydi ve lezzetliydi. Gezilecek yerleri, yöresel lezzet önerilerini içeren listelerin whatsapp'tan iletilmesi incelikli bir paylaşımdı.
oda
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mert

Liked: Cleanliness, property conditions & facilities, room comfort
Aile için bire bir tek adres
Stayed 2 nights in Nov 2024
Verified

8/10 Good

hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok yardımsever ve ilgiliydi. Her konuda yardımcı çalışıyorlar. İlgilerine teşekkür ederim.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yesim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel ve çalışanlar çok iyiydi. Her konuda çok yardımcı oldular. Kahvaltı açık büfeydi ve çok iyiydi. Şiddetle tavsiye ederim...
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, storica e molto bella! Solo un suggerimento, potenziare la colazione, magari con dei fornelli per tenere le pietanze calde
Stayed 1 night in Sep 2024