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Kale konak Hotel

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Photo gallery for Kale konak Hotel

A stone-walled bedroom with three wooden beds, a bathtub, and a stone archway.
A rustic interior with exposed wooden beams, stone walls, and a stone archway leading to a courtyard.
Deluxe Double Room, City View
A table set for a meal with a view of a distant landscape, including a tower and dome structure.
A spacious interior with stone walls, wooden beams, and arched doorways.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
sar mah. 239 bademci sok no 40 artuklu, Mardin, ARTUKLU, 47200
  • Place, Mardin Castle
    ‪5 min walk‬
  • Place, Zinciriye Medresesi
    ‪6 min walk‬
  • Place, Great Mosque of Mardin
    ‪6 min walk‬
  • Airport, Mardin (MQM)
    ‪16 min drive‬

Room options

View all photos for Twin Room

A room with two beds, a small table with a kettle, and a wall-mounted heater.

Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

A bedroom with a stone wall, a wooden bed, a small bedside table, and a built-in mini-fridge.

Standard Double Room Single Use

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Double or Twin Room, City View

A hotel room with a stone wall, a wooden bed with white bedding, and a small wooden table.

Family Double or Twin Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, City View

Standard Double Room, City View

Standard Double Room, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, City View

A cozy room with a stone wall, a bed, a window with curtains, and a small table.

Standard Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, City View

A bedroom with a stone wall, a bed with white linens, a wooden chair, and a small table.

Standard Double Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Courtyard View

A stone-walled bedroom with a bed, a wooden bench, and a small table.

Standard Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A stone-walled room with a bed, wooden headboard, and a radiator.

Standard Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A stone-walled bedroom with a bed, a shower, and a stone archway.

Standard Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A bedroom with a stone wall, a bed with a white bedspread, a wooden headboard, and a wooden bench.

Standard Double Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Kale konak Hotel

This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a communal living room, a porter/bellhop, and ATM/banking services are onsite. Housekeeping is available on request.
Kale konak Hotel offers 11 air-conditioned accommodations with free minibar items and complimentary bottled water. 82-cm LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

During your stay at Kale konak Hotel, you're just a quick walk from Mardin Museum. Free breakfast, free WiFi in public areas, and concierge services are available.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a concierge, tour or ticket assistance, and a porter
  • Steps from Mardin Museum and Şahkulubey Mansion
Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Kale konak Hotel.

This 3-star Mardin hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free extra futon

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 82-cm LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kale konak Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 4785
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Kale konak Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yeliz Nizamieva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herşey çok güzeldi, konum olarak her yere aşırı yakındı kahvaltısı mükemmeldi, çalışanlar da ayrıca çok ilgililer, Mardin’e tekrar yolum düşerse tercih edeceğim bir hotel
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kutay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeri-dekorasyonu-ısınması-kahvaltısı-manzarası….herşey çok güzeldi. Şiddetle tavsiye ederim.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Nimet

Disliked: Staff & service, property conditions & facilities
Yöresel bir bölge olduğu için otele ait otopark yok ama alternatif olarak Karşılama, araç için park yeri önerisi gibi profesyonel hizmetler yok. Çocuklu bir aileye göre çok fazla dezavantajı var. Kapı altlarındaki aralıktan bile soğuk hava geliyor kendi yöntemlerimle kapatmak zorunda kaldım. Gece sanki kapı çarpmaları gibi ani ve sürekli devam eden gürültüler vardı. Otel özelliklerinde ek yatak ekleme vs yazdığı halde iki yaş bebek için park yatak dahi veremediler. Ek yorgan istediğimde ince bir pike getirildi. Sabah kahvaltısını yapacağımız alan yani ortak alanlar hiçbir şekilde ısıtılmadı ne gece ne sabah. Son olarak elektrik kesintisi problemi ve akabinde klimaların çalışmaması, odamızın bile soğuk olması nedeniyle onca emekle planlanan seyahatimizi yarıda bırakıp çıktık. Ödediğim ücretin , verdiğim emeğin ve zamanın karşılığı bu olmamalı. Tavsiye etmiyorum.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Tolgahan

Disliked: Cleanliness, amenities
Odalar çok küçüktü ayrıca çift kişilik rezervasyon yaptırdık sonradan ek ücret ödedik tam bir fiyaskoydu
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Güven

Liked: Cleanliness, staff & service, amenities
Osman Bey çok ilgiliydi, birçok konuda yardımcı oldu. Yeni bir otel bazı eksik tarafları var ama zaman içinde hallolur.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Vincent

Liked: Property conditions & facilities, room comfort
C'est un très bel hôtel certes et l'équipe est agréable mais il est important d'informer les clients que la wifi ne passe pas dans les chambres, qu'il n'y a pas de place de parking et l'architecture en pierre peut incommoder avec des traces de moisissure et beaucoup de poussière dans les chambres notamment sur la literie. Notre sejour fut cependant satisfaisant.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

ilkay

Liked: Cleanliness, staff & service, amenities
Otelin konumu tartışmasız çok iyi. Otelden çıkıp merdivenlerden aşağı indiğinizde meydandasınız. Eski Mardin de görmeniz gereken her yere yürüyerek çok rahat ulaşabiliyorsunuz. Otelin atmosferi çok güzel. Odaları konforlu. Taş yapı, yüksek tavanlı ve mistik bir atmosferi var. Yapıya en uygun şekilde dekore edilmiş.Odada da ihtiyacınız olan herşey düşünülmüş. Otel sahibi de çalışanlarıda inanılmaz misafirperver, yardımsever ve çok nazikler. Kendinizi evinizde gibi hissettirmek için ellerinden geleni yapıyorlar. Öyle ki akşam yemeğini hemen yandaki restoranda yiyip çıltığımızda yağmur başladı ve otel işletmecisi Beyefendi arkamızdan şemsiye yetiştirdi.🍀 Temizlik konusunda da gayet içiniz rahat mis gibi konaklayacağınız bir yer. Sabah kahvaltısı çok güzel. Hatta fazla diyebilirim. O kadar doyuyorsunuz ki akşama kadar acıkmanız imkansız. Kahvaltıda servis edilen herşey ayrı ayrı lezzetliydi. Herkesin konfor anlayışı, beklentisi farklı. Ancak, hem konumu açısından hem de otelin misafirperverliği, samimiyeti açısından bizim kalbimizi fethettiler. Tekrar yolum düşerse alternatif düşünmem.Yolu Mardin e düşecek olan herkese tavsiye ederim. Bizim rahatımız için ellerinden geleni yapan tüm arkadaşlara teşekkür ederim. Mardin seyahatimiz bizim için sayelerinde hem keyifli hem de evimizdeymiş gibi geçti. Sağ olun.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tugce

Liked: Cleanliness, staff & service, amenities
Evet otel temizdi personeller nazikti.Personellerin ilgilenmesi herşeyde yardımcı olmaya çalişması ilgileri alakalarını beğendik.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

özlem

Liked: Cleanliness, staff & service, amenities
Otel imkanları, konumu beklentimin oldukça üstündeydi, çalışanların ilgisi, kahvaltı ,temizlik hepsi bazı büyük otel zincirlerinden bile iyiydi diyebilirim hiç düşünmeden bir daha gelirsem mardine kesinlikle kalırım.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Florencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvalti guzelmis Güzel Terras var
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hülya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hizmet ve görüntü olarak çok güzel bir otel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bu otelde konaklamaktan gerçekten çok memnun kaldım. Odalar son derece temiz ve düzenliydi. Çalışanlar inanılmaz derecede güler yüzlü, yardımsever ve profesyoneldi. Osman Bey başta olmak üzere tüm ekibe çok teşekkür ediyorum. Sabahları sunulan kahvaltı ise tam anlamıyla mükemmeldi; her şey taze, lezzetli ve çeşit açısından çok zengindi. Kendimi evimde gibi hissettim. Otel, Eski Mardin’in çok merkezi bir konumunda yer alıyor. Odaların konforu ve hizmet kalitesi açısından kesinlikle tavsiye ederim. Mardin’e bir sonraki gelişimde yine burada kalacağım.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karşılama mükemmel Temizlik çok iyi Kahvaltı çok iyi Mekan çok güzel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ayse seda

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hacer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025