This hotel features concierge services, a 24-hour front desk, and a garden. WiFi in public areas is free. Change of towels is available on request.
Mirsoum Hotel offers 7 accommodations with slippers and designer toiletries. Beds feature memory foam mattresses. This Mardin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include complimentary toiletries and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Mirsoum Hotel, you're just a quick walk from Mardin Museum. You'll find features like free WiFi in public areas and concierge services.
Free WiFi (speed: 25+ Mbps)
Services include a concierge
Steps from Şahkulubey Mansion and Bazaar
Pets welcome for free
As a guest of Mirsoum Hotel, you'll find a garden and concierge services. Public spaces have free WiFi.
Smoking is allowed in designated areas at this Mardin hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
40 steps to reach entrance
Upper floors accessible by stairs only
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Memory foam mattress
Bathroom
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Food and drink
Electric kettle
Espresso maker
Free minibar (limited items)
More
Air conditioning (climate-controlled)
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 15 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of EUR 100 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20372
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Mirsoum
Mirsoum Hotel Hotel
Mirsoum Hotel Mardin
Mirsoum Hotel Hotel Mardin
Mirsoum Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Absolutely wonderful room! The service from the gentlemen working at the hotel was outstanding (the woman who worked at the front desk was not very friendly). The breakfast was lovely and delicious. My biggest complaint is that they did not clear the snow and ice on the stone stairs and pathways to get to and from the hotel, so it felt quite dangerous to leave the hotel (to get dinners, for example). I don’t understand why, days after the snow, they hadn’t done the work to make getting around safer.
The most amazing hotel with a spectacular view from the terrace. The staff speak excellent English and are able to organise anything and everything for you; they go above and beyond to make your stay a delight.
Fabulous hotel, really lovely staff team who were more than happy to help with anything.
If you expect your room serviced everyday (we didn’t) you may need to ask but staff very happy to oblige.
Hotel very clean and exceptionally well presented. Amazing Turkish breakfast.
Every bedroom is individual and the whole hotel lovingly restored by the owner himself.
David
Stayed 4 nights in May 2023
10/10 Excellent
Tuba Arzu
21 Jan 2026
Liked: Cleanliness, amenities
Deneyimlenmesi muhakkak gerekli dengin bir otel. Kış dönemi şömine, bakir kuvvet bütün detaylarıyla keyifli bir konaklama süreci. Temizlik, servis ve her konuda destek olan bir servis kalitesi var.
Positiv
Das personel war sehr freundlich. Uns wurde immer geholfen. Frühstück war ekstra die Dame hat uns kurzfristig Frühstück vorbereitet.
Negativ
Wir hatten 4 Zimmer alle 4 hatten kein heißes Wasser. Also im Winter nicht empfehlenswert da uns mitgeteilt wurde dass sie dagegen nichts machen können.
Es waren zu viele Treppen Parkplatz war sehr weit weg wir warne mit Babys unterwegs.
Klima war zentral wir mussten immer die Rezeption anrufen.
Bettwäsche war dreckig.
Unser zimmern wurden nicht gereinigt obwohl wir Schlüssel da gelassen haben.
Die zwei punkte sind wirklich nur fürs personal
Odanın mimarisi, esyalar ve dekor çok güzeldi. Nevresimler temizdi. Çalışanlar çok yardımsever olmasına rağmen, otel, işletme anlamında yetersizlikler vardı. Ya personel eksik ya da denetimsizlik sebebiyle olabilir. Odamız yeterince temiz değildi (banyo zemininde bizden önce kalanların pislikleri vardı, elbise askısının üst rafı toz içindeydi ve genel olarak odada tozlu bi his vardı. Bizden önce duvarda talilat işi yapılıp çıkan tozlar alınmamış gibiydi. 2 Yastıgımız da cok yüksek ve sertti. Kahvaltımız ise once çeşide rağmen tam bir hayal kırıklıgıydı. Hiç bir şey taze görünmüyordu. Domates salatalıklar 1 gün önce doğranıp hazırlanmıstı, peynirler cok az ve tahtanın kötü kokusu sinmişti. Çok sayıda gereksiz reçel vardı. Bu kadar israf yerine daha az ve taze ürün sunulmasını tercih ederdik. Onca ürün içinde yiyecek bir şey bulamadık. Sağlıklı beslenenler için hiç seçenek yoktu herşey şekerliydi. Otel bu hizmetle bu fiyatı hak etmiyor. 2 bin tl daha uygun fiyata 1 gece önce kaldıgımız başka bir mardin oteline kıyaslayarak söylüyorum ki kötü bir deneyimdi. Fiyat performans düşük!
Cagla Deniz
Stayed 1 night in Oct 2025
10/10 Excellent
Seyma nur
Travelled with group
7 Oct 2025
Gerek otelin temizliği, güzelliği gerek çalışanların ilgisi her şeyiyle harikaydı. Mardin’e gelecek olan herkese canı gönülden tavsiye ederim.
Otelin konumu çarşı da fakat araç girmiyor otelin önüne ve valiz olayı sıkıntılı düz ayak değil merdivenler den falan cıkıyorsunuz otele gırmek ıcın, ayrıca kahvaltısı çok kötüydü, odalar çok temiz değildi.
Otelin olduğu konuma araç giremiyor. Personel konusunda sanırım sıkıntıları var iki defa ihtiyacım oldu ikisinde de resepsiyonda kimse yoktu. Sabah kahvaltı saatini kaçırdık ücretiyle yapmak istedik ancak sıcak servis yapamayacaklarını söylediler bu da muhtemelen personel sıkıntısından kaynaklı.
Ancak genel olarak odanın dizaynı, temizliği ve konforu çok iyiydi gece otelin taş bahçesinde vakit geçirmek de gayet güzeldi.