This hotel features free self parking and multilingual staff assistance.
Suites del Lago offers 4 accommodations with private hot tubs. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
During your stay at Suites del Lago, you'll be close to Old Peñol Replica. You'll find features like free self parking.
Free WiFi (speed: 25+ Mbps)
Free self parking and extended parking
Services include a virtual front desk
5.4 mi (8.6 km) from Old Peñol Replica and 5.6 mi (9 km) from Peñol-Guatapé Reservoir
Pets welcome for free
Suites del Lago offers its guests multilingual staff and local meal delivery service. The front desk is open around the clock. Self parking is free.
Smoking is allowed in designated areas at this Marinilla hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transport
Free secured, uncovered self parking on site
Free extended parking on site
Limited on-site self parking
Onsite parking includes off-street options
Family friendly
Soundproofed rooms
Conveniences
Virtual front desk
Guest services
Multilingual staff
Outdoors
In the mountains
On a lake
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
Designated smoking areas
Double-glazed windows
Room amenities
Bedroom
Down comforter
Memory foam mattress
Pillow menu
Premium bedding
Food and drink
Cleaning supplies
Electric kettle
Freezer
Meal delivery service
More
LED lighting
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: noon; Check-in end time: 10:00 PM
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
Hot tub
Access methods
Host will greet you, key retrieval
Pets
Pets are welcome and stay free
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.