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Aparthotel

Appart hotel MOUNA

3.5 star property

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Photo gallery for Appart hotel MOUNA

Body treatments, body wraps, body scrubs, facials, 1 treatment room
Superior Apartment, 1 Bedroom | Living area
Front of property
Property entrance
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Room service
  • Kitchen
  • Housekeeping
  • Outdoor space

Explore the area

View in a map
7, Avenue Yaacoub El Mansour, Marrakech, 40000
  • Marrakech Plaza
    ‪7 min walk‬
  • Majorelle Garden
    ‪8 min walk‬
  • Jemaa el-Fnaa
    ‪3 min drive‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, Balcony, City View (4 persons)

Premium bedding, in-room safe, blackout curtains, soundproofing

Family Apartment, 2 Bedrooms, Balcony, City View (4 persons)

  • 89 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Apartment, 1 Bedroom, Balcony, City View (4 persons)

Premium bedding, in-room safe, blackout curtains, soundproofing

Luxury Apartment, 1 Bedroom, Balcony, City View (4 persons)

  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, City View (6 persons)

Premium bedding, in-room safe, blackout curtains, soundproofing

Family Apartment, 2 Bedrooms, Balcony, City View (6 persons)

  • 89 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony, City View (2 persons)

Premium bedding, in-room safe, blackout curtains, soundproofing

Luxury Apartment, 1 Bedroom, Balcony, City View (2 persons)

  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Appart hotel MOUNA

Aparthotel with a full-service spa, near Jemaa el-Fnaa
This aparthotel features a full-service spa, a restaurant, and a steam room. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences like a sofa bed and a coffee/tea maker, and other amenities include room service and premium bedding.
Appart hotel MOUNA offers 20 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a steam room.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Appart hotel MOUNA. During your stay, you're just a quick walk from Carré Eden Shopping Center. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This comfortable aparthotel has 20 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a sofa bed, and a living room
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Treat yourself to body wraps, massages, or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room
  • 12 minutes by foot from Majorelle Garden and a 4-minute drive from Jemaa el-Fnaa
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Appart hotel MOUNA offers its guests a full-service spa and a steam room. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at Appart hotel MOUNA.

Smoking is allowed in designated areas at this 3.5-star Marrakech aparthotel.

Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 3 per day)
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator
  • Toaster

Dining

  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Premium bedding
  • Sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Appart hotel MOUNA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (roundtrip)
  • Nearby parking fee: EUR 3 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Appart hotel MOUNA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Résidence MOUNA Marrakech
Appart hotel MOUNA Marrakech
Appart MOUNA Marrakech
Appart MOUNA
Appart hotel MOUNA Marrakech
Appart hotel MOUNA Aparthotel
Appart hotel MOUNA Aparthotel Marrakech

Appart hotel MOUNA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 172 reviews
Rating 8 - Good. 59 out of 172 reviews
Rating 6 - Okay. 11 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 3 out of 172 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Abraham

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
My second stay at this hotel and was again a lovely experience. The staff are really friendly, the rooms are well equipped, everything is nice and clean, and there are plenty of places nearby for food etc, and its a 30 minute walk into the centre of Marrakech.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great, fast, friendly communication from them and perfect for what I needed the night before collecting a motorbike from nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

ANDRES

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Minghui

Travelled with family
Liked: Cleanliness, room comfort

Clean Hotel

Appat Hotel is very clean, the rooms is confortable, and it is easy to get downtown center.
Stayed 1 night in Dec 2024

8/10 Good

Prajwal

Travelled with family
Liked: Cleanliness, amenities
The property was very clean. Even though there was a foul smell on day one, the apartment was cleaned and the smell issue was addressed quickly. Our friends visited the apartment to spend an evening together. They were asked to submit their passports for record keeping. When questions were asked about data protection, the front desk person was unable to answer and felt irritated. Our guests felt uncomfortable during this conversation. Having said that, Abdul Malik at the front desk was brilliant and always helpful. Overall a good place for family stay.
Stayed 7 nights in Dec 2024

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Nice flat, good size, clean, very friendly staff. Would have been even better if washing machine is added to the flat
Stayed 4 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, room comfort

Basic but roomy apartment. Noisy road at the front

A nice roomy apartment with good facilties. Breakfast can be bought at it's own cafe. Our first room with a balcony was OK but overlooked a busy and noisy road. We had to swap halfway through our stay when a terrible smell of drains filled the room. No problem swapping immediately and the new apartment was at the back. No balcony, but much quieter.
Stayed 6 nights in Nov 2024

4/10 Poor

Nozm, Springfield Gardens

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is outdated in this place nothing here is luxury like the name says, door keycards don’t work tv outdated wifi is the worst I have ever seen, the pots and pans wow , no iron also bring ur own. Its a good location but i guess owners don’t care about maintaining the property
Stayed 5 nights in Oct 2024

10/10 Excellent

Allarakhi Liacatali

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, room comfort
Clean spaces Friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Gracia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was so discussing about this property because it's was really dirty and very old this place is nothing like in the pictures they didn't have a microwave to warm up the food , no water no soap everything was terrible!!!! I want a refund
Stayed 1 night in Oct 2024

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice stay!
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zack

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Abdelrahman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice receptionists Clean place AC in bedroom and living room. Toilet is clean. Area around place is good and there are local supermarkets. Also cafes and restaurants nearby. Local tax can be paid in dirhams too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Reema

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Khalid

Travelled with family
Liked: Cleanliness, room comfort

Overall a descent place

Positive points: - Well localised - Clean - Friendly staff - well equipped - Toiletries and nice towels Negative side : - Building and lift a bit outdated - Noisy Air conditioning - No easy access for wheelchair, pushchair or heavy suitcases
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very nice hotel, close to attractions. Very good for the family, as you get living area and kitchen area. Kids enjoyed the WiFi and living space. Staff at the hotel are very helpful, breakfast was enjoyable
Stayed 6 nights in Aug 2024

8/10 Good

Laura

Stayed 1 night in Jun 2024

2/10 Terrible

Luis

Liked: Cleanliness, room comfort

No support privided in a SOS situation

The hotel apartment is in a good location although not many restaurants or shops close. I got sick last day and requested help from a friend as i couldn't walk alone. The hotel refused a friend to enter so had to check out 1 day earlier. They were not benevolent at all with my situation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sheraz

Liked: Cleanliness, property conditions & facilities
I have always stayed here very good
Stayed 9 nights in May 2024

10/10 Excellent

LUCY

Liked: Cleanliness, amenities, property conditions & facilities
I would return to this apartment if I ever go back to Marrakesh. The apartment has everything you need and in good condition. Compared to other places I stayed in Morocco, this apartment was in much better condition and better furnished than the others. The location is very convenient, a short walk from the YSL Garden. I had breakfast included but the options in the neighbouring cafe looked rubbish so I didn't order. Bed and shower were the best I found in Morocco on this 2 week trip.
Stayed 3 nights in Jun 2024

8/10 Good

Madeha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024