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"The hotel itself deserves only 3 stars however the aqua park i would rate at 5 stars. if you are going there for the hotel only i would advise to visi ... " More

By a verified traveller on Sat 22 Jun 2019

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Hotel Description

Our customers tell us that they enjoy the free breakfast at Aqua Fun Club Marrakech All Inclusive. During your stay, you're just a quick walk from Aqua Fun Club. Features include free WiFi in public areas, free self-parking and a free shopping centre shuttle. Built in 2011, this 4-star hotel has 252 rooms over 2 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, LCD TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, 2 coffee shops/cafés, 3 poolside bars and 5 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 2 indoor and 15 outdoor pools
  • Treat yourself to manicures and pedicures, body wraps or massages at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a health club and mini golf
  • Guests like the breakfast and restaurant
  • Steps from Aqua Fun Club and 11 minutes by car from La Plage Rouge
  • Free shopping centre shuttle service

Economy Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€105* Per night/room 4 Jan - 5 Jan

Large Family Room Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Aqua Fun Club Marrakech All Inclusive ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aqua Fun Club Marrakech All Inclusive

Everyone (6) Couples (1) Family (5)
4 out of 5
The hotel itself deserves only 3 stars however the aqua park i would rate at 5 stars. if you are going there for the hotel only i would advise to visit elsewhere. The aquapark is great has waterslides for all ages and guards on site of every slide and pool which is a posative.

Posted by on 22 Jun 2019

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Comment from Hotel Management

11 Jul 2019 by Nora E

Dear Guest , Iam grateful for the review you have shared on Expedia.com regarding your stay at Aqua Fun Club Thank you for acknowledging the positive elements of your holiday and for highlighting to us the challenges you experienced during your stay, rest assured, we have taken into account all of your comments and we will address them accordingly. We look forward another chance to welcome you back to Aqua Fun Club with the focus to restore your confidence in our team and our service. Regards,

2 out of 5
The hotel is nice if your expecting a 3 star. There are plenty of pools with loungers and the waterpark is a great experience.

Posted by on 9 Jun 2019

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Comment from Hotel Management

11 Jul 2019 by Nora E

Dear Guest I am grateful for the review you have shared on expedia.com regarding your stay at Aqua Fun Club . We really regret when our guests expectations are not met . Thank you for highlighting to us the challenges you experienced during your stay, rest assured, we have taken into account all of your comments and we will address them accordingly. We look forward to another chance to welcome you back to Aqua Fun club with the focus to restore your confidence in our team and our service. Regards,

5 out of 5
Just back from a week holiday and couldn't fault the Hotel in any way. The whole place is spotless, the facilities are excellent and the animation team were really super. Would highly recommend.

Posted by on 22 Mar 2019

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Comment from Hotel Management

23 Mar 2019 by Nora E

Dear guest , Thank you so much for your wonderful review!! We are so excited to hear how much you enjoyed your stay and we so appreciate your continued loyalty. It's something our staff takes great pride in, so we value your feedback. I would also like to thank you for compliments , and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. We cannot wait to welcome you back again soon for another amazing future stay . Please keep aqua fun your habitual address in Marrakech graquafun@pickalbatros-morocco.com Warmly,

2 out of 5
This is an honest review from a family of six. The hotel looks great in the brochure but don’t expect what is said. The water lark is wicked apart from the fact you can’t use any of the slides as the water is sooooo cold. And I don’t mean chilly I mean freezing to the point the kids cried when they enter it. None of the pools are heated. Not one. This works I’m sure I’m the summer months but during the winter it is rediculous. There was only one restaurant open and the food after day two was the same same. There is nowhere to get anything else. I would compare this to but line in the UK. I would definitely return to Morocco again but just not here. The staff are great especially Nurudine in the restaurant who couldn’t do enough for us.

Posted by on 6 Jan 2019

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Comment from Hotel Management

8 Jan 2019 by nora Errahili

Dear Guest , First we thank you for taking the time to share your experience with us . We are sorry to learn that you were disappointed with your visit at our hotel aqua fun club , all our sincerest apologies for any inconvenient might be occurred, the issue raised are not reflecting our standards, thank you for taking time to share your comments, we highly value our guest feedback and regret when their expectations are not met and we are always working towards improving our over guest experience . We hope we will convince you to change your attitude concerning our product and wining your trust again. We look forward to welcoming you in the near future kindest regards

3 out of 5

It was a great place to go for

We had great family time had great experience from amenities bar and food service was brilliant but reception staff was just waste of space and time very slow service and very bad customer service plus spa services we wouldn't recommend to anyone, apart from this we would love to go back which we have been assured that they will look into this and make sure no one else go through this. Great place for kids and full excitement.

Posted by on 9 Mar 2016

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3 out of 5
J'ai aimé la chambre J'ai pas aimé l'animation et quelque personel madam zineb manager client excellente personne pour résoudre vos problèmes

Posted by on 9 Jun 2019

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4 out of 5
Les toboggans et piscine sont tops. Les chambres sont propres et grandes mais la climatisation est trop légère.

Posted by on 2 Jun 2019

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4 out of 5

Posted by on 13 Jan 2019

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Comment from Hotel Management

15 Jan 2019 by Nora Errahili

Dear Guest , Many thanks for a nice comment regarding your recent stay at aqua fun we really appreciate your Evaluation and look forward to welcoming you in the near future . Kindest Regards. Nora Errahili / Guest Relation Manager

5 out of 5

Hôtel familial chaleureux et accueillant !!!

On a vécu des moments inoubliables et ça grâce au professionnalisme, la gentillesse et la générosité de tout le personnel. Nourriture: Une variété de choix digne de ce nom. Propreté: irréprochable et un personnel au petit soins. Un grand merci à M Douihi (Directeur F&B) et à M Samir (Maitre d’hôtel) et leur équipe ainsi qu’à Momo et Fati (Animateurs MiniClub) pour leurs implications dans tout ce qu’ils font pour transformer un simple moment des vacanciers en un souvenir inoubliable. Salutations spéciales de la part de Chadi.

Posted by , from Suisse on 25 Feb 2018

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Comment from Hotel Management

8 Mar 2018 by Nora E

Cher Mr Chadi , Nous sommes ravis de lire vos commentaires et appréciations sur votre séjour à Labranda Aqua fun . Nous ne manquerons pas de partager votre commentaire avec toute notre équipe, qui travaille jour après jour pour vous offrir un service irréprochable, et pour qui votre satisfaction est la plus belle récompense pour notre personnel Nous espérons avoir l’occasion de vous accueillir de nouveau à labranda Aqua fun club. Trés cordialement , Nora Errahili / Responsable Relations Clients

5 out of 5

Hôtel magnifique et accueillant.

Tout est au rendez-vous : personnel accueillant, propreté irréprochable, repas variés et spa et mini club au top. Seul bémol piscine extérieure et aqua park non chauffé.

Posted by on 22 Feb 2018

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Comment from Hotel Management

8 Mar 2018 by Nora E

Cher Client, Je vous remercie d'avoir partagé votre expérience avec nous. Je suis heureux d'apprendre que vous avez apprécié votre séjour, propreté , variété des repas et le mini club de l'hôtel, le confort des chambres ainsi que la qualité du service . Au plaisir de vous accueillir de nouveau à labranda Aqua fun club . Sincèrement Nora Errahili / Responsable Relations clients

About the Aqua Fun Club Marrakech All Inclusive

Location Km 18, Route de lourika, Sidi Abdallah Ghiat, 40000

All-inclusive Details

All-inclusive room rates at Aqua Fun Club Marrakech All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Miniature golf
  • Football
  • Tennis
  • Volleyball
  • Children's club

Entertainment

  • Access to on-site clubs
  • Theme parties

Not included

  • Airport transfers
  • Gratuities
  • Taxes

  • Access to on-site clubs included
  • Taxes not included
  • All meals served buffet style
  • Additional gratuities accepted
  • Airport transfers not included
  • Kids club included
  • Gratuities not included
  • All food and beverages included
  • Tennis included
  • Volleyball included
  • Football included
  • All available beverages included
  • Minibar (all beverages included)
  • Miniature golf included
  • Room service during certain hours
  • All on-site activities, facilities and equipment included
  • Theme parties included

Property Features

Some rates at Aqua Fun Club Marrakech All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Aqua Fun Club Marrakech All Inclusive offers its guests a full-service spa, a complimentary water park, 15 the outdoor swimming pools, and 2 indoor swimming pools. There are 4 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A kids' pool, a health club, and spa services are also featured at the business-friendly Aqua Fun Club Marrakech All Inclusive. Free self parking is available. This 4-star Sidi Abdallah Ghiat hotel is smoke free.

  • 252 guestrooms or units
  • 2 levels
  • 4 buildings
  • 4 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 2
  • Number of outdoor pools - 15
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free parking nearby

Transport

  • Property shuttles: Free shopping centre shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Aqua Fun Club Marrakech All Inclusive offers 252 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

Aqua Fun Club Marrakech All Inclusive has 4 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

15 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a complimentary water park, a lazy river and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Miniature golf on site
  • Mountain climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Aqua Fun Club Marrakech All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 40240725

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 40240725. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • One child stays free
  • Second check-in time starts at 8:30 AM
  • Second check-in time ends at midnight
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property Registry Number – 44395
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • State tax ID - 40240725
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MAD 800.00
  • Christmas Eve (24 December) Gala Dinner per child: MAD 400.00 (from 4 to 11 years old)
  • A tax is imposed by the city: MAD 27.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Fun Club Marrakech All-inclusive property
  • Aqua Fun Club Hotel
  • Aqua Fun Club Hotel Tounsi
  • Aqua Fun Club Tounsi
  • Club Aqua Fun
  • Aqua Fun Club All Inclusive Tounsi
  • Aqua Fun Club Marrakech Tounsi
  • Aqua Fun Club Marrakech Sidi Abdallah Ghiat
  • Aqua Fun rakech Si Abdallah G
  • Aqua Fun Club Marrakech Hotel Sidi Abdallah Ghiat
  • Aqua Fun Club Marrakech Sidi Abdallah Ghiat
  • Hotel Aqua Fun Club Marrakech Sidi Abdallah Ghiat
  • Sidi Abdallah Ghiat Aqua Fun Club Marrakech Hotel
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  • Be Live Family Aqua Fun Marrakech All Inclusive
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  • Aqua Fun Club Marrakech All Inclusive Sidi Abdallah Ghiat
  • Aqua Fun Club Marrakech All Inclusive Hotel Sidi Abdallah Ghiat

You should know

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.