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Hôtel Les Trois Palmiers

3.5 star property

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Photo gallery for Hôtel Les Trois Palmiers

Outdoor pool
Free daily buffet breakfast
Reception
Signature Room
Reception

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
18 Rue Loubnane, Marrakech, Marrakesh-Safi, 40000
  • Place, Carré Eden Shopping Center
    ‪2 min walk‬
  • Place, Marrakech Plaza
    ‪3 min walk‬
  • Place, Avenue Mohamed VI
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬

Room options

View all photos for Comfort Double or Twin Room

Shower, designer toiletries, hair dryer, towels

Comfort Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double or Twin Room, 1 Queen Bed

Premium Double or Twin Room, 1 Queen Bed

Premium Double or Twin Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Signature Room

Signature Room | View from room

Signature Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hôtel Les Trois Palmiers

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and massage/treatment rooms.
Hôtel Les Trois Palmiers offers 49 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Hôtel Les Trois Palmiers, you're just a quick walk from Marrakech Plaza. Free breakfast, free WiFi in public areas, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Wired Internet for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, hydrotherapy, or manicures and pedicures at LolaBeauty by Talgo
  • Amenities include an elevator, a terrace, and a communal living room
  • Just a 4-minute walk from Marrakech Plaza and 11 minutes by foot from Avenue Mohamed VI
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

An outdoor pool, spa services, and a terrace are also featured at the business-friendly Hôtel Les Trois Palmiers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Marrakech hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hôtel Les Trois Palmiers has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (MAD 50 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2012
  • Communal living room
  • Designated smoking areas
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MAD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Smoking rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 150 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MAD 200 per stay
  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Administrative fee: MAD 11 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: MAD 50 per stay (rates may vary)
  • Airport shuttle fee: MAD 130 per vehicle (maximum occupancy 4)
  • Pet fee: MAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MAD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Hôtel Les Trois Palmiers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in smoking rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hôtel Les Trois Palmiers Hotel
Hôtel Les Trois Palmiers Marrakech
Hôtel Les Trois Palmiers Hotel Marrakech

Hôtel Les Trois Palmiers Reviews

Reviews

6.2
Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 12 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 8 out of 60 reviews
Rating 2 - Terrible. 15 out of 60 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Faarah Hasan

Liked: Cleanliness
It was convenient Near major area Accessible to main landmarks
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Adelaide

Liked: Staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent and very helpful. Room was comfortable with fridge.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

muntaser Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

gabor

Location is fine
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Zuly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Jerome

Liked: Cleanliness
Could have better wi-fi and room amenities : kettle, toiletries
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Prabhakar

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Pralav

Disliked: Cleanliness, property conditions & facilities, room comfort
i just give 5 star to a guy who works as receptionist at night time Abderehman really he was very helpful friendly he deserves 5 star
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cool pool was a relief on a hot day. The shower and room was clean. It is near a large shopping mall. Check in was smooth and my room was ready earlier than expected. There was also a fridge in my room
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I book queen bed and they give us twin bed and bath room was very bad condition no hand soap in toilet Plus night worker asking for extra money
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Verified traveller

We have stayed here before, and when we check in the room is often not ready or set up as twin beds when we have requested large bed. The last 2 times we have stayed here we have had to change rooms the next day.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs a lot of maintenance. For example none of the balcony doors locked. The male desk staff were really rude and everything was too much trouble. Serious management issues at this place so would not recommend.
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Sara Z

Disliked: Room comfort
not good at all. changed rooms x3 in three days, the air conditioning did not work in 2 of the rooms and were bad in the 3rd room. the room was not ready for use and dirty. Would not go back even if it was for free
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait rien a dire un hôtel propre bien situé personnel disponible tout le temps
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Jerome

Liked: Property conditions & facilities, room comfort
Hôtel charmant personnel accueillant p'tit dej correct . piscine l'ensoleillement que 2 h dans la journée cadre agréable manque un peu de place À notre séjour pas de restauration , pas de spa. Lit confortable A amélioré le linge de lit et serviette de bain manque de netteté. Les produits de toilettes censé être offert dans la panière inexistante photo contractuelle je pense . Nous avons rencontré un problème avec la douche eau froide en journée et eau brûlante le soir. Sinon dans l'ensemble nous avons passé un agréable séjour dans cette hôtel 3 étoiles .
Stayed 7 nights in May 2025
Verified review

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo! Não recomendo!

O quarto apresentava vários problemas estruturais, como a cortina não ir até ao chão e a claridade entrar no quarto logo às 5 da manhã, como a sanita estar a vazar água no chão e o autoclismo da sanita passar a noite inteira a gotejar fazendo um barulho muito irritante. A porta do hotel bate com extrema força e ouve-se no prédio inteiro. Ouvimos isso todos os dias pelas 7 da manhã e estávamos no 3º andar. No momento do check in foi-nos dito que estávamos proibidos de comer no quarto, esse aviso não estava afixado em nenhum local, porém o rececionista mencionou que poderíamos encomendar comida e comer no restaurante ou na área da piscina. Nós fizemos isso e fomos repreendidos pelo mesmo rececionista afirmando que isso era proibido fazer o que não tem nenhum tipo de sentido. A pior parte foi o facto de pagarmos uma estadia com pequeno-almoço incluído e o buffet nunca estar completo. Havia dias que não havia manteiga, outros não serviam chá, croissants era raro existir, pedíamos as coisas ao responsável e demoravam a trazer e traziam coisas erradas. Houve um dos dias que não tinham pão para nos servir (que é ridículo e sem desculpas). Nesse dia tivemos de sair do hotel para comer. A limpeza diária no quarto deixa muito a desejar! Nós que fazíamos a limpeza diária do nosso WC. Portanto recomendo a todos os viajantes que pensem bem se querem estar em um hotel com estas condições. Não ficamos satisfeitos. Demasiado caro para o fraco pequeno-almoço e fracas condições.
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Nathalie

Liked: Cleanliness, room comfort
Le wifi ne fonctionnait pas dans la chambre. Pas de savon ni shampooing. ( très petits flacons) Les chaînes de télé ne fonctionnaient pas toutes. Machine à café, chocolat en panne.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour décevant

Sejour décevant, nous avons passé une première nuit sans chauffage puis ils nous ont déplacé à une autre chambre, 2 jours ou on rentre le soir on trouve la chambre n'est pas faites. Il aurait fallu reclamer pour la faire et nous mettre des serviettes propres. Je ne recommande pas mis a part l'emplacement bien situé dans le quartier de Gueliz.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Kaoutar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich habe ein Zimmer für meine Mutter in diesem Hotel reserviert, und wir waren mehr als zufrieden! Das Zimmer war geräumig, sauber und äußerst komfortabel. Besonders beeindruckt hat uns das großzügige Buffet – die Auswahl war riesig und alles war frisch und lecker. Die Atmosphäre im Hotel war angenehm, und das Personal war stets freundlich und hilfsbereit. Meine Mutter hat sich rundum wohlgefühlt, und wir würden dieses Hotel jederzeit weiterempfehlen. Vielen Dank für den großartigen Service!
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service

Très décevant

Séjour très décevant nous avons voulu réserver une nuit supplémentaire personne répond au téléphone ni aux messages ! Aucune communication … Une caution est demandée à l arrivée sauf qu au départ on ne nous la rends pas sous prétexte qu il faut attendre ….. 2 nuits la chambre n a jamais été faite ! Pas de papier toilette …. Petit déjeuner très décevant café froid entre autre. Et la cerise sur le gâteau nous avons réserve une chambre avec terrasse et paye le supplément pour cela à l arrivée nous avons eu une chambre avec un tout petit balcon bien entendu on ne rembourse pas la différence non plus. Wifi fonctionne très très mal Nous ne retournerons pas dans cet hôtel et je ne le recommande pas non plus
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Lili

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Des voleurs

Sale, voleur, méchant, nul, Pas d internet, pas de télé, pas de téléphone les serviettes à 40€. Pas de balcon comme sur la photo et petit déj vite avec du beurre qui sent le rensse. Pas de stranfert pour l'aéroport. Et les taxes à réglé en plus sur place qui sortent de nul part
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

VIOLETTE

Liked: Cleanliness, property conditions & facilities, room comfort

Peut mieux faire

L'établissement est très bien situé et très confortable. Par contre le service est vraiment a revoir. Vous attendez plus d'une heure votre chambre qui n'est pas prête à l'arrivée, on ne trouve pas votre réservation, personne pour le check out ... Le reste est à un bon rapport qualité/prix vu l'emplacement, le petit déjeuner est copieux. Mieux vaut être prévenus une fois passée l'étape du check in le reste du séjour se déroule mieux ;)
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Randy

Disliked: Staff & service
Hôtel ok si vous ne souhaitez pas passé trop de temps dedans. Petit déjeuner pas terrible et le monsieur a la réception a mis un temps fou à nous trouver. Comme je l’ai dit si vous n’êtes pas trop regardant sur l’hôtel, ça passe.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Jean Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Excellent rapport qualité prix
Stayed 1 night in Mar 2024