16 May 2023 by KARIM
Madame/Monsieur,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Marrakech Palmeraie.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.Directeur Général
Ibis Marrakech Palmeraie Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly ibis Marrakech Palmeraie Hotel. Free self parking is available. This 3-star Marrakech hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Ibis Marrakech Palmeraie Hotel offers 147 air-conditioned accommodations with an iron/ironing board and free toiletries. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower. This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
La Table – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
