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Janat Salam

3.0 star property

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Photo gallery for Janat Salam

Terrace/patio
Living area
View from property
Superior Triple Room, Non Smoking
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
53, Avenue Houmane Fetouaki, Arset Lamaach Medina, Marrakech, 615324032, 4000
  • Place, Bahia Palace
    ‪7 min walk‬
  • Place, Koutoubia Mosque
    ‪8 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Janat Salam

This riad features a bar/lounge, a rooftop terrace, and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Janat Salam offers 9 air-conditioned accommodations with complimentary bottled water and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Janat Salam, you're just a quick walk from Jemaa el-Fnaa. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 9 minutes by foot from Jemaa el-Fnaa and a 3-minute drive from Marrakech Plaza
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Janat Salam. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Marrakech riad.

Guests are served free continental breakfast daily from 8:30 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 8 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:30 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are available by reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Janat Salam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18 per vehicle (one-way)
  • Nearby parking fee: EUR 8 per night(16 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Janat Salam offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Janat Salam Hotel Marrakech
Janat Salam Hotel
Janat Salam Marrakech
Janat Salam Riad
Janat Salam Marrakech
Janat Salam Riad Marrakech

Janat Salam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 72 reviews
Rating 8 - Good. 22 out of 72 reviews
Rating 6 - Okay. 8 out of 72 reviews
Rating 4 - Poor. 7 out of 72 reviews
Rating 2 - Terrible. 9 out of 72 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Alia

Disliked: Cleanliness, amenities, property conditions & facilities
Room and bathroom was terrible but the staff was excellent specially Amin was the sweetest person
Stayed 5 nights in Dec 2025

10/10 Excellent

collette

Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Lovely place. Staff were brilliant really helpful. Breakfast was good. Rooms were clean. I realky enjoyed my stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service
Good location, close to main attractions. Staff was very accommodating, welcoming, very friendly. I'm a female solo traveler and felt very safe there. The breakfast is included and it was great. At the time of my visit there was construction happening across the street but I could barely hear it because the riad is very quiet inside. I had very good sleep and was satisfied with my room. I would stay there again when I go back to Marrakech. Thank you for making my stay perfect!
my room
breakfast 1
breakfast 2
Stayed 2 nights in Nov 2025

10/10 Excellent

Coert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel !! Ebrahim and Annes are angels !! I will choose this hotel again and again.
Stayed 3 nights in Oct 2025

10/10 Excellent

khansa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, room was small but fit our needs. Staff was lovely and very helpful. Breakfast was lovely everyday. Location is great for the attractions, lots walkable. Public transport is not great
Stayed 10 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Georgi

Stayed 1 night in Jul 2025

2/10 Terrible

Abdulsalam

Room very small, it is not clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where you SHOULD stay!!!!

The best decision I made this place was close to everything even meeting points for day trips super nice people Ibrahim was the best on site aid I could ever ask for. He helped me with my arabic, getting around, offered me tea, and helped me get a cab on the way home. The terrace was a great place to eat breakfast nice views and honestly the best riad hands down. I think this place doesn’t get enough credit, but if you are a traveler who needs a convienet place to stay amazing breakfast, not super far away or around the tourist traps this is the one. If you need an aesthetically pleasing riad with mediocre food and fountain this isnt for you and that's ok. Save this hidden gem for true travelers. THANK YOU SO MUCH JANAT SALAM I WILL BE BACK INSHALLAH.
Stayed 6 nights in Jun 2025

2/10 Terrible

Marisela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a double room based on the online pictures and description. The taxi driver had a hard time finding the property since it doesn't even have a name. Once there, we were greeted by 2 steep staircases and nobody to assist with the luggage. We managed to reach the "reception area" which was nothing but a filthy and dark room with the telephone on the floor, cables hanging, and a couch incredibly gross. After seeing that, we asked to see our room and were shocked when the manager took us to a dungeon with the most disgusting bathroom I've ever seen. It had nothing to do with the room we booked. The sink was miniscule loose and clogged,the shower was moldy and dirty, TV was broken, AC was weak, sheets so thin that the mattress was visible. Closet falling apart. No towels, no water bottles and sleepers as advertised. We begged for a decent room like the one they show on their website. All of a sudden the manager started to have difficulty speaking English so I spoke with the owner on the phone who with a rude attitude told me to take it or leave it. I asked him to refund my money and he agreed to do it. Since it was already 8 pm and we were tired in a country new to us, we decided to spend that night there and move the next day to another place. In the morning, we had a good breakfast talked with the manager who once again promised they would refund the 2 nights we didn't use, and left to a nice hotel. To this day they haven't made a refund or responded my email.See pics
Stayed 3 nights in May 2025

6/10 Okay

Rizwan

Disliked: Amenities
xxx
Stayed 2 nights in May 2025

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, property has a lot of stairs so not friendly for people with mobility issues. Could do with a little refurbishment for example having door handle on the inside as it makes locking the door difficult, also the windows have an air gap so cold air comes through, but great place for the price. Good breakfast.
Stayed 6 nights in Apr 2025

8/10 Good

OLUWABUNMI

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and available to help even with the language barrier. Room was clean and price was fair for the convenient location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sundus

Stayed 1 night in Mar 2025

10/10 Excellent

Vincent

Stayed 3 nights in Mar 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, close to all central locations. The staff were friendly and the breakfast wss nice.
Stayed 3 nights in Mar 2025

8/10 Good

Bernard

Ibrahim was very nice from check in to check out.Breakfast is wonderful on the rooftop.
Stayed 3 nights in Mar 2025

8/10 Good

Kwaku

Liked: Staff & service, property conditions & facilities, room comfort

Centrally located

Brilliant location and host. Self contained rooms, not for the luxurious traveler but an affordable accommodation to stay. Overall worth the purpose of a hotel of a place to stay. Will stay again depending on budget or its location
Breakfast
Breakfast Morning
Room
Toilet
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Experience incroyablement décevante. Très mauvais!

Riad HORRIBLE - totalement différent des photos. Les oreillers étaient sales, couverts de saleté et de sueur (regardez les photos ci-jointes). Les carreaux de la salle de bain sont couverts de saleté et de moisissure. La salle de bain sentait les toilettes. L'hôte est agréable, mais la propriété ne vaut pas 50€ - j'avais plus de confort pour 10€ plus près de Djemma el-Fna. L'emplacement n'est pas mal mais le reste de l'expérience est horrible. Évitez cette maison d'hôtes - rien de ce qu'ils suggèrent n'est vrai.
Stayed 1 night in Feb 2023

10/10 Excellent

Jorge Miranda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Down the street you'll find good restaurants, lots shopping stores and a near pharmacy.
Stayed 5 nights in Jan 2023

2/10 Terrible

Mizuki

Disliked: Staff & service, amenities, property conditions & facilities
Amenities were completely different from what they write.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort

Not what was booked

Booked and paid for 2 double rooms months back. A few days before booked airport pick up, which went well. Arrived at the place. It felt like we wasn’t expected, even though they organised the taxi…I had to remind them we booked 2 double rooms but instead we were given 2 very small single rooms at the top of the place. I complained but was told there were no other rooms available. Do not stay here if you have mobility problems as there are many stairs and the ones to the top rooms are not safe. The shower head was cracked so water was going everywhere in the bathroom and into the small bedroom down a large tiled step. On the first morning, I slipped on the floor landing on my ribs across the step..I am still in pain from this a week later. I complained again and once more told there are no other rooms available. As I was not given what I had paid for I would advise against booking this accommodation! This is advertised as 3 star but I would rate it as 1 maximum. Marrakech was great although I was in pain due to the fall so this stopped me partaking in some of the activities I planned. I have travelled extensively and always give true reviews as as I rely on them when choosing where to stay. I don’t understand how this had a 9.6 rating as this was completely at odds with my experience! This is the worst place I have stayed! I would advise against staying here!
Stayed 5 nights in Dec 2022

10/10 Excellent

Ghulam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janat Salam is an excellent hotel. The staff is excellent and took care of myself and my family. The staff especially Younes, Yusuf and Fatima are all excellent and good at their jobs. The hotel is walking distance to the main square(Jema Al fna) and all the shopping can be done very close so is conveniently located . The hotel has air Conditioning in each room which was important to me. All in all I had a great experience of this hotel and next time I came back will definitely come back to Janat Salam.

10/10 Excellent

Steven, Rockaway

Liked: Cleanliness, staff & service, property conditions & facilities
A nice, budget hotel only 2 minutes walk from the medina entrance. Rooms are basic but very clean and the staff is helpful and very friendly. There is a veranda with common outdoor seating on both levels of this hotel.
Stayed 2 nights in Oct 2022