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medina-in Auberge

2.0 star property

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Photo gallery for medina-in Auberge

Comfort Double Room, City View | Terrace/patio
Comfort Double Room, City View
Comfort Quadruple Room, City View | Bathroom
Terrace/patio
Comfort Double Room, City View

Reviews

5.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Avenue Houmane El fetouaki, Marrakech, Marrakech-Safi, 40000
  • Place, Bahia Palace
    ‪6 min walk‬
  • Place, Koutoubia Mosque
    ‪7 min walk‬
  • Place, Jemaa el-Fnaa
    ‪7 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, City View

Comfort Double Room, City View

Comfort Double Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Comfort Quadruple Room, City View

Comfort Quadruple Room, City View

Comfort Quadruple Room, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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  • Breakfast available
  • 24/7 front desk
3.8 out of 5, Good, 175 reviews
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About this property

medina-in Auberge

Concierge services, a 24-hour front desk, and free WiFi in public areas are available at this hotel. Housekeeping is available on request.
Medina-in Auberge offers 9 accommodations with air conditioning. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Marrakech hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at medina-in Auberge, you're just a quick walk from Jemaa el-Fnaa. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a concierge and luggage storage
  • 8 minutes by foot from Jemaa el-Fnaa and a 3-minute drive from Marrakech Plaza
Medina-in Auberge offers its guests concierge services. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 9.90 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: MAD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

medina-in Auberge Hotel
medina-in Auberge Marrakech
medina-in Auberge Hotel Marrakech

medina-in Auberge Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 0 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 5 out of 17 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Romina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is great and the room was clean,reason why I booked again. However they seem to overbook the rooms as it happened twice to us ,this April and September ,arrived and another room was given to me instead! Unaceptable but Must say the issue was resolved by the next day .Also booked and payed a taxi for early airport pickup with the day time young female but taxi never showed up !!Thanks to the young male night receptionist for sorting it out without further delays...
Stayed 4 nights in Sep 2025

2/10 Terrible

Mary Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Benard

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Magdalena

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room smelled like the bathroom, lots of noise from the street, no towels at all, little toilet paper. You get what you pay for. The staff was kind however.
Stayed 1 night in Mar 2025

4/10 Poor

Randy, Eureka

Disliked: Staff & service, amenities, property conditions & facilities
It's a basic hotel with literally no amenities. The young people working there are clueless. I would not stay again.
Stayed 3 nights in Mar 2025

4/10 Poor

soufiane

Disliked: Cleanliness, property conditions & facilities
Too noisy
Stayed 5 nights in Feb 2025

2/10 Terrible

Narcisa-Nicoleta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse experience ever

It was the worse experience ever. The hotel which I booked was unavailable, outside looks like a ruine and when I went there and the lady from reception said the room which I booked is leaking and she took me to another hotel. As she doesn't know english she called a men which I spoke with on the phone, he apologise for the inconvenience and he said that I'll be comfortable in the other hotel. I asked him why nobody didn't let me know before about this change as I sent an email few days before to ask if I can check-in earlier. No explanation at all. To the other hotel toilet basin was broken, dirty walls, a lot of noise till late in the night and early in the morning, the internet was ok in the first day and next morning, next days no internet till the morning I returned home (I've been there 5 nights). The lady which I met to reception doesn't know english, she used google translate to communicate with me. When I asked her to come to see the toilet she told me that she will change my room when the cleaner will finish to clean another room. I went to drink a coffee and when I came back she told me that she can't give me another room because it was already booked and she didn't know!!! She asked me to pay 200 dirham(20 euros) for city/local tax, I show her the receipt and I told her that I'll not pay more than 9,87$ like in the receipt (the booking was made for 2 persons). She sent my receipt by phone to another person and spoke with the person she didn't asked me pay anything
Stayed 5 nights in Feb 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Aug 2025

4/10 Poor

Sophie

Travelled with family
Disliked: Cleanliness, staff & service
L'hôtel est très bien placé dans le centre de Marrakech , mais la chambre n'était pas propre et le wifi n'a marché que le dernier jour.
Stayed 3 nights in Mar 2025

2/10 Terrible

Marion

Stayed 14 nights in Jun 2025

2/10 Terrible

Guillermo

Disliked: Staff & service

terrible

Avise al hotel con semanas de anticipación que tendría un vuelo nocturno y llegaríamos tarde, el hotel nos respondió que no había ningún inconveniente con eso. Al llegar el hotel estaba completamente cerrado, estuvimos esperando y tocando la puerta por más de 15 minutos y nadie nos abrió, llegaron muchas personas de la calle y comenzaron una pelea a un lado de nosotros, no teníamos a dónde ir ya que todos los hoteles cercanos estaban ocupados y era nuestra primera vez en la ciudad, estuvimos llamando al hotel e intentando mandar mensajes pero nunca respondieron
Stayed 1 night in Apr 2025

10/10 Excellent

Hicham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vielen Dank für den wundervollen Aufenthalt in Marrakesch! Das gesamte Personal war außerordentlich freundlich und ist jederzeit auf unsere Wünsche eingegangen. Besonders positiv hervorzuheben ist die rund um die Uhr besetzte Rezeption – das gibt einem ein Gefühl von Sicherheit und gutem Service. Die Mitarbeiter waren stets hilfsbereit und aufmerksam, egal worum es ging. Ich werde dieses Hotel auf jeden Fall wieder besuchen. Vielen Dank an euch alle!
Stayed 13 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, very new and clean!

Erinomainen kokemus! Harmi, että tämä majoitus on saanut monia huonoja arvosteluja, ne eivät mielestäni pitäneet paikkaansa. Ehkä tämä uusi majoitusliike on tehnyt parannuksia palautteiden pohjalta. Erinomainen sijainti, siisteys, se on kuin uusi, ystävällinen palvelu. Voin vain suositella!
Stayed 1 night in Mar 2025

6/10 Okay

Fatima Ezzahra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

JOSÉ NAZARENO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não roque hospedado nests pousada pois fui avisado que nao tinha quarto diaponivel e fui deslocado para outta pousada ruin.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beliggenhed ; tæt på alt! Fra balkonen har man udsigt til både Atlasbjergene , storkereder, de 2 store moskéer.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre correct et propre, personnel serviable et disponible. Placard pas aménagé pour rangement long sejour dommage. Très bon emplacement, tous les commerces sont présents pas besoin de transport. Les photos correspondent à la chambre occupée.
Stayed 7 nights in Oct 2024