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Palais Donab

4.0 star property

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Photo gallery for Palais Donab

Interior entrance
Reception
Royal Suite
Exterior
Breakfast area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
53, Rue Dar El bacha Bab Doukkala, Marrakech, 40030
  • Place, Dar el Bacha Palace
    ‪1 min walk‬
  • Place, Le Jardin Secret
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪10 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Royal Suite

Royal Suite

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite (Yasmine)

Deluxe Suite (Yasmine) | Living area

Deluxe Suite (Yasmine)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Koutoubia)

Junior Suite (Koutoubia)

Junior Suite (Koutoubia)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Suite (Andalous)

Standard Suite (Andalous)

Standard Suite (Andalous)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (Najma)

Room (Najma)

Room (Najma)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Palais Donab

Along with an outdoor pool, this riad has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Palais Donab offers 5 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the riad include an outdoor pool.
With your stay at Palais Donab, you're connected to the convention center and just a quick walk from Ensemble Artisanal. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at RESTAURANT EL BACHA, a fine-dining restaurant that serves local and international cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by car from Jemaa el-Fnaa and 7 minutes from Avenue Mohamed VI
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Palais Donab. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

The riad hosts a free manager's reception daily.
RESTAURANT EL BACHA - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 5 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RESTAURANT EL BACHA

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 11:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palais Donab

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 120.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 131.06 (from 2 to 5 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 12.50 per person (one-way)
  • Airport shuttle fee per child: EUR 5.00 (one-way), (up to 10 years old)
  • Nearby parking fee: EUR 5 per day (984 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Palais Donab offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Palais Donab House Marrakech

Palais Donab House

Palais Donab Marrakech

Palais Donab

Palais Donab Hotel Marrakech

Dar Donab Marrakech

Dar Donab Hotel Marrakech

Palais Donab Hotel

Palais Donab Riad

Palais Donab Marrakech

Palais Donab Riad Marrakech

Palais Donab Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 19 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent - staff, room, breakfast, location, interior, safe, well equipted with anything we needed, even fresh fruits served in the afternoon or tea with cookies. Staff was helpfull with every single need, housekeeping amazing too! Breakfast was delicious and very big each morning, area where breakfast served was so beautiful and refreshing for the eyes, with birds chirping all around you! We definitelly come back there!
Stayed 8 nights in Jun 2025

8/10 Good

Paul Michael

Liked: Staff & service
Very beautiful Riad in an amazing location - staff were excellent and complimentary breakfast really good. We have given 3 stars for property as our bathroom had a terrible smell. Overall we enjoyed it here as our first stay in Marrakech
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t be disappointed!

Excellent! Would definitely recommend and stay again. Fabulous location within the Medina
Stayed 7 nights in Feb 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent staff and service. Thank you for a wonderful stay. Kind Regards Tim H
Stayed 5 nights in May 2023

10/10 Excellent

antony, bradenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad kept in immaculate condition. It is more like staying in someone’s home than staying in a hotel. We definitely will be back some time in the future.
Stayed 3 nights in Feb 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Palais Donab! The staff was friendly and accommodating. I was happy to have arranged a car with them to get me from the train station as it was my first time in Marrakech. The daily breakfast was EXCELLENT. My room was great- spacious, cool character, great AC, and a comfy bed. I thought the location was great and it was easy to get around the city from the riad. Would definitely recommend staying here!!
Stayed 4 nights in Jun 2022

10/10 Excellent

Simeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So it’s been 20 years since I stayed in this old beauty a d not much has changed. The furniture once new was now a bit dated, it’s falling apart a little here and there but really this is just nit picking. The menu was a little limited but it was well cooked. If you are looking for a sublime beautiful retreat in the heart of the medina then look no further. It’s a tremendous grand beauty. It’s in the best location and the staff are more than helpful. 9/10
Stayed 8 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Riad in great location, easy access to taxis

great stay, very good location, major problem the hotel shows up in the wrong place on gps. no problem if taking taxi, but we were lost trying to find where it indicated on "maps", the hotel should fix that bad link. pool was pretty, but not as clear as one would expect, breakfast fine but not as great as many other Riads.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back!

Will definitely be staying here again next time we are in Marrakech! The location is superb, the rooms are spacious and beautiful, and the food is top notch!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Kathryn

Beautiful architecture and decorations. Warm service and delicious food. Very quiet and great break away from the craziness of the city. Minutes away from the souks. Very safe area as armed guards are at the top of the street for the royal palace. Arrange a private driver from the airport through the riad as you’ll never find it yourself.
Stayed 2 nights in Nov 2018

10/10 Excellent

Caroline, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and quiet in the heart of Marrakech

Palais Donab is a traditional Riad situated inside the old walls of Marrakech, immediately north of the Souks. The surrounding area is a maze of little lanes and alleys that are consumed by the noise of scooters, merchants offering their wares, calls to prayer, bustling crowds, donkeys pulling heavily laden carts, but ... ... step through the front door of Palais Donab and everything that goes on outside can be put aside! Instead, you can enjoy the sound of birds singing and the gurgling of the pool whilst relaxing under the shade of an abundance of citrus trees or resting in your room. We spent 5 nights in the Royal Suite, which was very spacious and provided everything we needed during our stay. The staff are lovely and the speed of service is relaxed, reminding us that we were there to slow down and enjoy aspects of life that our normal manic existence can often overlook.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis within the Medina. Quiet, calm, beautiful, with wonderful staff.
Stayed 7 nights in May 2018

10/10 Excellent

JM, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property, helpful staff, superior food

We visited Marrakech in March 2018 and stayed at Palais Donab for 4 nights as part of our trip. The property was amazing, and was the most well-maintained riad we stayed at on our trip. The staff was very helpful, coordinating our taxis & restaurant reservations -- and the food at their restaurant, as it turned out, was better than much of what we experienced across Morocco. .
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location for the Artisans

Staff are wonderful, make you feel very welcome. The atmosphere of the Riad is very calming and their dining room around the pool/courtyard is excellent.

8/10 Good

Maria Grazia

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Tutto bello ma ci vorrebbe più manutenzione
Stayed 3 nights in Nov 2025

10/10 Excellent

Flavia

Stayed 3 nights in Apr 2023

10/10 Excellent

FABRICE

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Le lieu est magnifique, le personnel est très agréable et disponible. Le cadre de cet établissement est magnifique et son restaurant est de grande qualité.
Stayed 2 nights in Apr 2023

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È un posto pieno di fascino ,in una posizione centralissima. Il ristorante dell’albergo è ottimo e il personale disponibile e molto gentile . Lo consiglio tranquillamente
Stayed 5 nights in Nov 2022

8/10 Good

Philippe

Liked: Staff & service, property conditions & facilities, room comfort
Bel endroit bien placé, calme avec un personnel très accueillant Les petit déjeuner ainsi que le dîner étaient très bien. La suite KOUTOUBIA est très belle mais la salle d bains est sale et à refaire...
Stayed 3 nights in May 2019

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Palais magnifique a taille humaine Maison d hotes adresse a faire
Stayed 2 nights in Mar 2019

8/10 Good

Enrique

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível!

Tivemos um up grade para o maior quarto, mas de qualquer maneira todos eles precisam ser amplos, confortáveis e limpos. Decoração e móveis novos. Funcionários atenciosos e falavam inglês e francês. Localização ultra segura, por estar do lado da casa do rei, é bem próxima e de fácil acesso à praça principal, onde tudo acontece! Restaurante e café da manhã muito bons!
Stayed 2 nights in Dec 2017