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"Special thanks to the Super Helpful Staff, which made our Stay so much more Enjoyable. Riad Beautifully decorated with Style and kept Spotlessly Clea ... " More

By angela r. on Fri 29 May 2015

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Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite (Junior)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Riad Al Ksar & Spa, you're just a quick walk from Slat al-Azama Synagogue. Features include free breakfast, free WiFi in public areas and a free manager's reception.

  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Moroccan cuisine and pool views while dining at Riad Al Ksar & Spa
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, deep-tissue massages or body scrubs at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a steam room
  • Steps from Bahia Palace and 8 minutes on foot from El Badi Palace
  • Airport, train station pick-up and ski shuttle service available for a fee

Riad Al Ksar & Spa ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Riad Al Ksar & Spa

Everyone (1) Couples (9) Family (2) Friends (2) Other (2)
5 out of 5

Posted by on 18 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Olivier

Merci Adrian et Marianne pour votre jolie note .On apprécie ! Suivez vous sur les réseaux sociaux. Au plaisir de vous recevoir a nouveau au Riad Al Ksar. Un grand merci de toute l Équipe Al Ksar.

5 out of 5

BEST CHOICE. Fantastic Experience !

Special thanks to the Super Helpful Staff, which made our Stay so much more Enjoyable. Riad Beautifully decorated with Style and kept Spotlessly Clean. Room very Comfortable, which includes WiFi on all floors, AC, Laptop Safe, Big bed. Great Location close to Touristic Sites and Easy Access, Gorgeous Panoramic Planted Roof Terrace, with Very Tasty Free Breakfast. Difficult not to Love It. Best priced value, Highly Recommended !

Posted by on 29 May 2015

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3 out of 5

Unfortunate Experience

I wouldn't describe the hotel or service as bad, but my friend and I had an unfortunate experience. We stayed for 3 nights and found that the service was great however the first time our room was cleaned I made the mistake of leaving money in there, some went missing. I had a headache the night before so knew the exact amount I had/ and 200 Dirhams had gone, We also found along the way prices changes and things were rounded up. As 2 girls staying there, we didn't feel safe this wasn't the hotels fault but stepping out to what was a dark alley and back streets until you saw a main road wasn't ideal. The inside of the accommodation was lovely, and its very unfortunate for the owner that money went missing, I didn't mention it to him as felt vulnerable, I wouldn't be rushing back to Marrakesh old town to stay!

Posted by on 9 Oct 2014

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4 out of 5

extended weekend on march

We had a very pleasant stay; room was tidy with a comfortable bed and a good pressure hot shower. Included breakfast was good and the owner was very helpful giving local tips to sights and restaurants. As with many riads this was a bit tricky to find at first so we would recommend asking the hotel to book a taxi when arriving unless you don't mind wandering around in the narrow streets a little.

Posted by on 17 Mar 2013

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1 out of 5

holidays

it was shocking when we find the hotel in a very narrow street out look was like slum .

Posted by on 23 Jan 2013

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4 out of 5

Well run Hotel

The Hotel staff made our stay so special. They are very friendly and helpful. Room was very clean and tidy. Food is excellent !!!. We recommend this Hotel

Posted by on 19 Nov 2012

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4 out of 5

Fantastic small well-run Hotel

A great getaway from it all , very quiet hotel,but in 3steps you can be out in the hustle and bustle of the city. Friendly staff who will help and give you good guidelines if you are new.Clean and tidy and breakfast is good start to the day.

Posted by on 13 Apr 2011

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5 out of 5

SEJOUR MAGNIFIQUE

Pros: LE PERSONNEL ET L'EMPLACEMENT
LE RIAD EST CHARMANT TRES BIEN SITUE DANS UNE RUELLE CALME PROCHE DU PALAIS DE BAHIA ET DE LA PLACE JEMA EL FNA, LE PERSONNEL EST TRES ATTENTIONNE ET TRES ACCUEILLANT,

Posted by , from PARIS on 5 Jan 2018

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Comment from Hotel Management

12 Jan 2018 by Damien

Merci Estelle & Alexandra pour votre Séjour ! et votre gentil commentaire. J'espere que tout s'est bien passé pour le Tapis. Suivez nous sur les reseaux sociaux. A bientot . Damien & l'Equipe. xx

2 out of 5

4 étoiles mensonger

L'accueil est sympa et le patron donne de bons conseils. Notre chambre (suite) était bien agencée mais mériterait quelques petites rénovations. Dommage que le chauffage ne soit installé que dans la salle de bains, il faisait très froid dans la chambre ! Ces 4 étoiles ne sont pas méritées, évent 2,5 !

Posted by on 7 Jan 2015

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4 out of 5

Oase van rust in een hectische stad

De ligging van deze prachtige authentieke Riad, is zeer centraal voor het bezoeken van de vele bezienswaardigheden in Marrakesh, maar het is als westerling even wennen in de kleine ongure straatjes. Zeker het vervoer vanuit de luchthaven laten regelen door het hotel, anders is het echt zoeken. Warm en vriendelijk onthaal, super lekker lokaal ontbijt, ook de hamman is zeker een plus punt. Een mooi panoramisch en ruim terras. Jammer van de temperatuur, ontbijten of dineren met een jas aan is minder aangenaam, ook het slapen in een koud bed, een verwarmingselement had kunnen bijdragen tot een gezelliger verblijf. Maar dit heb je nu eenmaal met hoge temperatuurverschillen. De afrekening gebeurt in euro's, dus beter cash geld bijhebben, betalen achteraf met creditkaart is duurder. Maar nogmaals dank aan de manager Olivier voor deze unieke belevenis.

Posted by on 6 Jan 2015

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Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. This riad's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the riad's bar. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Marrakech riad.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • 25 sq ft of conference space
  • 2 sq. m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Marrakech Central Station (4.6 km / 2.9 mi)
  • Property shuttles: Airport shuttle, area shuttle within 50 metres, train station pick-up, and ski shuttle available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Riad Al Ksar & Spa offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include free toiletries and portable fans. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served a free continental breakfast daily from 8:30 AM to 10:00 AM. The riad hosts a free manager's reception daily.

Riad Al Ksar & Spa – This poolside restaurant specialises in Moroccan cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Riad Al Ksar & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Riad Al Ksar & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

On-site parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person
  • Airport shuttle fee per child: EUR 10 (from 1 to 18 years old)
  • Self-parking fee: EUR 5 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Ksar
  • Al Ksar Marrakech
  • Al Ksar Riad
  • Al Riad
  • Ksar Riad
  • Riad Al Ksar
  • Riad Al Ksar Marrakech
  • Riad Ksar
  • Al Ksar Riad And Spa
  • Al Ksar Riad Hotel Marrakech
  • Riad Al Ksar Spa
  • Riad Al Ksar & Spa Riad
  • Riad Al Ksar & Spa Marrakech
  • Riad Al Ksar & Spa Riad Marrakech

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.