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Riad Charai

3.5 star property

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Photo gallery for Riad Charai

Exterior
Restaurant
Suite
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
A corridor with lanterns, a patterned rug, and vases on shelves.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
54, Diour Jdad, Zaouia Abbassia, Medina, Marrakech, 40000
  • Place, Marrakech Museum
    ‪16 min walk‬
  • Place, Le Jardin Secret
    ‪16 min walk‬
  • Place, Majorelle Garden
    ‪20 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Special Offer)

A neatly made bed with white linens and rose petals, a wooden nightstand with a vase of flowers, and a wooden wardrobe.

Double Room (Special Offer)

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

A neatly made bed with white linens and rose petals, a wooden nightstand with a vase of flowers, and a wooden wardrobe.

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Supreme Suite

Supreme Suite

Supreme Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Riad Charai

Along with an outdoor pool, this smoke-free riad has a rooftop terrace and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Riad Charai offers 8 accommodations with safes and hair dryers. Televisions come with satellite channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the riad include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Riad Charai. During your stay, you're just a quick walk from Zawiya of Sidi Bel Abbas. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Marrakech Museum and Le Jardin Secret
  • Airport, casino, and theme park shuttle service available for a fee
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A theme park shuttle, a roundtrip airport shuttle, and a bus station shuttle are available for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Riad Charai. The riad can provide concierge services and limo/town car service.

This 3.5-star Marrakech riad is smoke free.

Guests are served free continental breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 2 per day)
  • Return airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 2 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.

Property is also known as

Riad Charai
Charai Marrakech
Riad Charai Marrakech
Riad Charai Riad
Riad Charai Marrakech
Riad Charai Riad Marrakech

Riad Charai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 110 reviews
Rating 8 - Good. 18 out of 110 reviews
Rating 6 - Okay. 6 out of 110 reviews
Rating 4 - Poor. 1 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julius Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and good room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great place to stay, very convenient and within walking distance to everything in Medina.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 3 fantastic nights at the riad. Place was clean, staff is super friendly. Located at the old town (Medina), which is around a 20 min walk to the souks, 20 min walk to the jardin majorelle. Great experience.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic vibe and ambiance. Breakfast and dinner option is awesome. Super helpful staff
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ana Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely nice and helpful. They did their best to make us feel comfortable at the Riad
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Charai is perfect for enjoying the REAL Marrakech Beautiful facility and close walk to most venues Staff is excellent Breakfast is delicious
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil hideaway away from the bustle of the Medina. Very friendly and helpful staff.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little Riad. The Internet is in the room could be improved, but overall worth a visit.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Marisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favourite in Marrakech. We shall book here again without hesitance. Perfect hosting, thank you Farroukh, Abdul, Rashid, and everyone else. Extremely accommodating, friendly staff. Beautiful riad, close to gates and walkable from Medina
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent riad!! No complaints.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and very good service

Pleasure staying at the hotel. The staff is very helpful and easy to communicate with. Nice positioned in a quiet area in the medina and close to the ring road. Absolutely recommendable
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Riad Charai was very pleasant, homely feeling, and relaxing. The use of stairs for higher floors could possibly be taken into consideration for those who cannot climb stairs
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly couldn’t have wished for a better stay. There are tons of riads and we searched far and wide After we booked it a few people had said they didn’t like the area which worried it but couldn’t be further from the truth - the area is great, very accessible for taxis and only a short walk to all the action. Felt very safe The Riad itself is absolutely stunning, even better than the photos. We liked to go out so it was easy to leave but you have everything you need there and more. It’s very chilled with lots of staff to make your stay special, not small but not big with only a few people so feels like your own special place - shout out to Farouk for making our stay special
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road Charai was absolutely lovely from start to finish. When we arrived we were greeted with Moroccan tea and biscuits, shown to our room in which they upgraded us with no extra cost to a deluxe suite room, and told about the lunch and dinner services they provide. Staff were lovely and attentive, breakfast was included every morning consisting of pastries, coffee and omelette. The pool space was very chilled and the rooftop loungers quiet. The riad is situated close to the outskirts of the medina wall so it was a short walk to taxis and small shops/stalls. Would highly recommend for a short stay in a more traditional accommodation than your usual hotel.
Stayed 4 nights in May 2024
Verified

8/10 Good

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Dreamy Riad , breathtaking decor , amazing staff serving amazing food. We stayed for 3 nights wish we had booked longer. They organised spa treatments for us also and transfers. We stayed to celebrate my 50th birthday and the staff sang to me and gave me cake , such a lovely gesture and I felt so special. It’s more towards the north of the medina so about 20-30 minutes walk to the square and many of the restaurants I wanted to visit but with maps we managed the medina very well , enjoying the narrow streets and souks. All part of the experience I came for.
Stayed 3 nights in May 2023
Verified

6/10 Okay

Bhargavi

Liked: Cleanliness, amenities
We stayed in the Laurier room. For the price we paid, this room was not worth at all. It was extremely basic. There were other rooms that were spacious and provided a more authentic feel. The staff were friendly and helpful, but didn’t bother going above and beyond to make us feel special. For eg, they didn’t explain why we had two keys. We later found out that the second key was for the outside door. One of the days, we had to leave early and they didn’t ask if they could pack us breakfast or help us in anyway. The room itself was okay, bathroom shower wasn’t efficient and it was steaming up very quickly. Internet in the room was poor. Breakfast was sometimes cold. Overall, the stay was average for the price. Paid close to 500 euros for 3 nights. We later found out that there were better roads closer to the square for cheaper price.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Amenities
The riad common area’s are beautiful and very traditional. Breakfast is basic and light. The area wasn’t great in my opinion. It’s located right beside the north wall of Marrakesh old town which is about a 20 minute walk from the Medina. This was mostly fine but we did encounter issues with local scammers threatening us to pay them after following us while walking home claiming to be ‘offering their time to direct us’. If this is your first time in Morocco and your not used to the common tricks these obnoxious hustlers do, then I would recommend staying closer to the medina (if you want the old town experience) or in proper hotel in the new town, as this is less likely to happen in the touristy areas from what I saw. Also, the hotel offer dinner on the first night through message after you book. As we arrived around dinner time we asked if they could prepare for us about 3 days before. When we arrived they didn’t know what we were talking about when we mentioned it. This was annoying as the riad doesn't have a make to order restaurant, you need to give them a lot of notice.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour de pachas

Simplement fantastique, lieu magique, chambres au top. Personnel aux petits soins (houssam et des collègues merci à tous) !! Piscine spacieuse, lieu calme et apaisant, bains de soleil sur une terrasse à l’écart disponible, petit déjeuner typique délicieux. Superbe adresse à Marrakech !!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe Ryad en plein cœur de la Médina

Magnifique séjour, personnel accueillant et très agréable.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Danyelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima

Simplesmente adorei, tudo muito limpo, quartos grandes e confortáveis, cama grande e muito confortável, o preço do consumo no hotel estava um pouco caro, mas muito bem avaliado. Quando voltar quero me hospedar novamente neste hotel
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Sam

Manque de service et de communication,
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities

Riad chaleureux et personnel accueillant

Super accueil ! Le personnel est à vos petits soins. Emplacement un peu loin des souks et de la place Jemaa el fna mais c’est aussi l’occasion de petites ballades au travers des ruelles. Seul petit bémol : Un peu bruyant le matin.
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Kheira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour agréable, le personnel était très à l’écoute et très sympathique. Riad Charai a recommandé !
Stayed 3 nights in Nov 2023