Riad Ella

3.0 star property

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Photo gallery for Riad Ella

Terrace/patio
Mobile Home, Ensuite
Interior
Interior
Library

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
70, Derb Jdid, Riad Zitoune Lakdim, Marrakech
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, El Badi Palace
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

Deluxe Double Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ensuite

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Mobile Home, Ensuite

  • 54 sq m
  • Sleeps 12
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Family Quadruple Room, Ensuite

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

About this property

Riad Ella

Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and spa services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a library. Housekeeping is not available.
Riad Ella offers 4 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. This Marrakech hotel provides complimentary wireless Internet access. Bathrooms include showers.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Riad Ella, you're just a quick walk from Jemaa el-Fnaa. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a meeting room, and Library
  • 8 minutes by foot from Jemaa el-Fnaa and a 4-minute drive from Marrakech Plaza
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Spa services, a library, and coffee/tea in a common area are also featured at Riad Ella. Self parking is free.

This 3-star Marrakech hotel is smoke free.

Guests are served free full breakfast daily.
Riad Ella has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:30 PM

Check-out

Check-out before 2 PM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riad Ella Hotel Marrakech
Riad Ella Hotel
Riad Ella Marrakech
Riad Ella Marrakech
Ella Marrakech
Riad Riad Ella Marrakech
Marrakech Riad Ella Riad
Riad Riad Ella
Ella
Riad Ella Hotel
Riad Ella Marrakech
Riad Ella Hotel Marrakech

Riad Ella Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't believe the description

Riad is at least 25 minutes walk from the nearest parking. They don't have the property parking as they claim. The nearest parking is located way of the road. You will have to drive through tight streets with sellers blocking the way and deep holes. By the time we got to an open area to park our car, everyone was ready to throw up. Then, from there we had to guess our way to the "riad". We did not expect 25 min walk (free onsite parking is advertised on the description.) The entrance to the riad is not as pictured online. And there is no title outside. You basically look for house number. This business is operating without license according to neighbors, that's why there is no sign. The owner didn't care about our concerns or comments. The reason I booked at this riad because my mother couldn't walk for long, and I believed there was a property parking. Don't try to call the number given online, no one will answer. I couldn't stay there because I didn't want my mother to walk that distance ( my mother waited in the car while I went searching for the place) No reembusment was offered. In fact the owner pretended to be busy to even listen to what I was saying. He seems to care about that money before all. Waisted 4 hours searching for Ella just to go rent elsewhere.

6/10 Okay

andrea, canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice place but not an accurate description.

The room was nice and the night staff person was lovely. But the description on Expedia was not clear and incorrect. There is no free parking and you still have to pay city tax per person. Paying these things are fine if you are expecting it but we booked this place based on it having free parking and no extra taxes and there were both of these things. The day time manager says he has tried to get his ad changed but it hasn't changed yet. We booked originally for 3 nights and ended up cancelling the last 2 nights. The place is in a great location and it's a nice riad. Just be aware that parking is 30/night and city tax is 25 per person.

10/10 Excellent

josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel

the hotel was in a great location..rooms were clean ..breakfast was wonderful..staff very nice and helpful..we stayed here again on our way back so would stay again and recommend it

8/10 Good

Karen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful riad in quiet medina location

Beautiful riad, comfortable room, fantastic food by a great cook (try her lemon chicken tagine), helpful service from Assan. Right near Jemaa El Fna and other markets. No car access out front which could be tricky if you have a lot of luggage. We would definitely stay here again.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place!

The place was closed for construction when we arrived. Total lack of respect not communicating this before our arrival which made us lose 1 of 5 days of our short vacation. Avoid this place!
Stayed 5 nights in Dec 2019

8/10 Good

Ricardo.

Liked: Staff & service

Tranquilo y en pleno zoco.

Por problemas en los vuelos llegamos a Marrakech a las 04.00 de la madrugada...por suerte nos guiaron hasta el Riad y alli nos estaba esperando en la puerta el chico de la recepción.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zentrale Lage und doch sehr ruhig

sehr schoenes Wetter ohne auch nur ein bisschen Regen mit ca. 23 - 24 Grad waren Anfang Februar genau richtig. das Essen in den diversen Souks der Medina war aeusserst preiswert und schmackhaft. Besonders die Besuche der Wesir-Palaeste sind sehr zu empfehlen...

4/10 Poor

Christoph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teilweise sehr unfreundlich / wurden umgebucht :-(

leider wurden wir umgebucht. Der Besitzer / Chef hat zweimal telefonisch versprochen vorbeizukommen und mit uns über die Umbuchung zu reden. Wir haben zwei mal gewartet ... erfolglos ! Das ist mehr als MIES ! ! !

10/10 Excellent

Clara, MAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un precioso hotel a dos minutos de la plaza

Es una riad preciosa, entras por una mini puerta en un callejón pero cuando lo ves es una gran sorpresa, tiene un patio interior estilo andaluz, en la azotea hay sofás tumbonas y una mini piscina, para desayunar, fumar o simplemente tomar algo disfrutando de Marrakech. La localización es perfecta, a dos minutos andando de la plaza de Fna jemma y de todas las tiendas y puestos; y las habitaciones estuvimos en varias y cada cual mas bonita que la anterior, muy árabes.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel

Es gab keinen haartrockner, kein parkplatz und kein Hamam. Wir hatten alles schon gezahlt, aber der Hotel Manager wollte noch mal extra geld als City Tax. Die Lage ist super, aber umgebung sehr gefährlich. Aber Service von Ahmed war super.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Not recommended

The Location was very good direct in the city, but that its. We have paid for everything, but the hotel manager come wanted extra money and told us with city tax that was the half of our payment for the hotel, this is not fair!...There is also no parking and breakfast only with cheese, jam and bread..

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa Localização, bem próxima a praça. Atendimento cortês e excelente café da manhã

2/10 Terrible

Saskia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moeilijk te vinden en overboekt, no go.

De penetrante lucht van kattepis was geen aangename binnenkomer. Toen ook nog eens bleek dat de riad volgeboekt was en wij naar een alternatief werden begeleid door de eigenaar kilometers verderop in de Medina, via een onverlichte steeg, was de eerste vakantiepret snel verdwenen. Riad Ella vermijden is mijn advies.

2/10 Terrible

Sebastien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fuyez le Riad Ella : ESCROCS et TRUANDS

Après avoir réservé un riad via Hôtels.com, l'établissement a annulé ma réservation lorsque je me suis présenté avec mes deux enfants devant sa porte... Il m'a dit qu'il me donnait un autre riad car il en possède trois. Arrivé sur place, il a exigé 45€ supplémentaires, sans factures. C'était ça ou je me trouvais à la rue en pleine soirée avec deux enfants au centre de la medina de Marrakech que je ne connaissais pas. Ensuite je lui ai demandé une facture pour la procédure de réclamation du service client Hôtels.com. il m'a dit que pour la facture il fallait rajouter 30% à ce que j'avais déjà donné

8/10 Good

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BON SEJOUR

BON SEJOUR

8/10 Good

Anke, Baern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mitten in der Medina von Marrakech

8/10 Good

Juan Pablo, Lima Perú

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia en Marrakech

Llegar fue un poco complicado por el sistema de calles y numeración, además no tiene un aviso para identificarlo. Sin embargo, una vez dentro todo cambia y vale la pena llegar. Ahmed nos recibió con mucha amabilidad, nos ofreció té de menta y nos mostró el lugar. Muy lindo y cómodo. Parecía de cuento, totalmente aislado del ruido de la calle. Tuvieron un problema con una construcción al lado y debieron cambiarnos de hotel, eso nos causó un poco de desconcierto pero nos llevaron a un lugar mejor y cumplieron al compensar las molestias por el traslado. Muy recomendable.

8/10 Good

blacoky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un riad centrico y precioso..el chico muy simpatico y atento en todo momento.volveria a ir si vuelvo a marrakech