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Riad Haj Thami

3.5 star property

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Photo gallery for Riad Haj Thami

Turkish bath/hammam, body treatments, facials, manicures and pedicures
Room (King)
Interior
Exterior
Breakfast, lunch, dinner served; local and international cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
18 Derb Aghrab, Bab Aylane, Marrakech, 40000
  • Place, Bahia Palace
    ‪8 min walk‬
  • Place, Souk of the Medina
    ‪11 min walk‬
  • Place, Jemaa el-Fnaa
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Bathroom

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (King)

Room (King)

Room (King)

  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Haj Thami

Riad with a rooftop terrace, near Jemaa el-Fnaa
A restaurant, a rooftop terrace, and a 24-hour business center are available at this riad. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and spa services.
Riad Haj Thami offers 5 accommodations with safes and complimentary bottled water. Guests can make use of the shared/communal kitchen. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marrakech riad provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
During your stay at Riad Haj Thami, you're just a quick walk from Ben Salah Mosque. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • 5 minutes by car from Jemaa el-Fnaa and 6 minutes from Koutoubia Mosque
  • Airport shuttle service available for a fee
  • Pets welcome for free
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A rooftop terrace, spa services, and a library are also featured at the business-friendly Riad Haj Thami.

Smoking is allowed in designated areas at this 3.5-star Marrakech riad.

For a fee, guests can enjoy local cuisine breakfast daily from 7 AM to 12:30 PM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7 AM to 12:30 PM for a fee: EUR 5 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available
Minimum check-in age: 12

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riad Haj Thami Marrakech
Haj Thami Marrakech
Haj Thami
Riad Haj Thami Riad
Riad Haj Thami Marrakech
Riad Haj Thami Riad Marrakech

Riad Haj Thami Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 6 out of 30 reviews
Rating 2 - Terrible. 3 out of 30 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Frank, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

this riad was a short walk through the souks

since the riad was in the medina the taxi dropped us at a point in the city walls where Hamid the riad manager met us and walked us the short distance to the property. Hamid made us very welcome with mint tea and directions through the souks and plenty of information re how to haggle in the stores etc. he was also happy to arrange tours and evening entertainment for us
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT stay here under any circumstance

Booked a twin room with bathroom but were given a double room with no bathroom which isn't what we payed for. I asked for a refund for that day and was told to go to another riad in the night. We swapped rooms the next day, but the staff were awful. The riad was managed by a couple. The husband was okay however the wife was horrible and made our stay uncomfortable and scary. She physically harassed me at one point, violently stroking my thigh in my bed to grab my attention, even when I pulled away. The tax in € needed to be paid and the husband said to pay on the day of check out as I only had dirhams and needed to exchange. The wife constantly begged saying please every time I walked past and did for days. I gave in and paid by card. She charged me extra but wouldn't tell me why. It incurred a charge for me but I could no longer deal with the harrasment. At one point she was demanding it and wouldn't let me out the riad when I told her I would pay when I got back as our taxi was waiting. The TV in the room was not working as the box was missing. They kept blaming it on the wind, however after constant complaining she suddenly brought the box. Only one remote had working batteries and instead of replacing them she made us swap the batteries every time we needed to use the air conditioning or remote. We couldn't find the riad staff in the morning for breakfast most the time, and when we did it was only 2 pancakes. No one cleaned the room or replaced towels in a whole week.

8/10 Good

Henri, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The real Marrakesh

Wonderful staff nothing is too much trouble, great surroundings and excellent value. Some of the building is showing damp issues but it was winter and had rained a lot. In an authentic part of town so u can experience an area that is not full of tourists but the real people of Marrekesh. They can organise trips for u. A bit tricky to find so better to get them to arrange a taxi to meet u , the driver will take u to the door of the Riad. They don't speak much English , but certainly make up for it with their enthusiasm
Stayed 3 nights in Feb 2018

2/10 Terrible

Therold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but Problems... Avoid this hotel

Beware! Do not trust the Riad Haj Hotel. Do not pre-pay I have had nothing but problems and unfulfilled promises since I stepped in the door. This hotel should be avoided. My bags were placed in a room rented out to strangers without my knowledge or consent. My room was changed to a smaller / cheaper room (instead of a private bathroom I was offered a SHARED BATHROOM ON A DIFFERENT FLOOR). The hotel would not allow me to cancel my reservation without paying full price. What I found unbelievable however is that after all that (and even having hotels.com kindly intercede on my behalf without success) This “hotel” had the nerve to ask for one of the two pillows on my bed so they could give it to another guest. Really, I’m not joking, they wanted their extra pillow back. Again, I have had nothing but problems and unfulfilled promises since I stepped in the door. You really should avoid this hotel for your own sake. All in all this has been a stressful and disappointing experience. Don’t wind up like me.
Stayed 5 nights in Nov 2017

8/10 Good

kaycee, Uk

Liked: Cleanliness

Not a great experience

This place isn't in a nice area, our taxi driver dropped us 15 minutes away and said we had to walk the rest of the way, it was a complete maze and not another tourist around so we were hounded by Moroccan men! When we finally arrived the hostel was pretty clean and the people were nice but they didn't speak much English, but there was an weird vibe. we felt we had to walk on egg shells and whisper and although it said it was fully booked there was no one there. We decided to move to a different hotel the next day because we didn't feel safe at all.
Stayed 5 nights in Aug 2017

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Le personnel est très sympathique et de bons conseils ( Fatima-Zahra et Mustafa). Cependant il y avait des petites bêtes dans le lit (découvertes le jour du départ) et nous sommes revenus couverts de piqures. A priori il s'agit de punaises de lit !! Je ne recommande pas du tout pour la propreté du coup.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Me gusto la atencion ofrecida por el recepcionista. El mantenimiento del Riad es mejorable, ya que a mi parecer esta algo abandonado.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

6/10 Okay

Auriane, Saint-Denis

Travelled with family
Liked: Cleanliness, staff & service
A notre arrivée nous n'avons pas eu la chambre que nous avions réservé avec salle de bain privée (seulement pour la première nuit sur 3), elle était déjà occupée...mauvaise organisation... Nous avons été placées dans une autre chambre et avons eu le droit à la salle de bain avec toilettes publique du riad... ce fut très décevant... Le deuxième jour nous avons été placées dans la chambre réservée avec salle de bain privée, bien plus pratique ! Peu d'équipement dans la salle de bain (c'est à vous de tout apporter, sèche-cheveux, gel douche, il n'y a qu'un savon de fourni) et un pommeau de douche non compatible avec la fixation au mur. Sinon très propre. Salon et terrasse très agréables. Personnel au top, à notre arrivée on nous a offert le thé. Merci à Mohamed qui est adorable et très serviable :D Je vous recommande de prendre le déjeuner et dîner à l'extérieur car beaucoup moins cher. Le riad propose des excursions mais nous sommes restées les 3 jours à Marrakech. Riad situé dans la Medina, (quartier authentique du vieux Marrakech) à 15 min à pieds de la place Jamaa Lafna, attention repérez-vous bien parce que nous nous sommes perdues, toutes les rues se ressemblent ! Attention aux arnaques des taxis ! Négociez car ils vont vous proposer 100dh (10euros) pour 2 Km (20 ou 30 dh pas plus) ;)
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Oui mais pour 1 nuit ou deux . Si l on souhaite faire une halte pour juste dormir
Stayed 7 nights in May 2018

8/10 Good

Corinne, Laon France

Liked: Staff & service, property conditions & facilities, room comfort
Merci à Khadija, Mariam et surtout Rachid pour leur accueil, disponibilité et humour. A notre arrivée la chambre dans ce Riad n’etait pas disponible, nous avons été relogés en compensation dans un Riad voisin de grand luxe :-) magnifique! Les 3 nuits suivantes au Riad Haj Thami furent correctes, conformes au pays d’accueil et au prix proposé . Salle de bain un peu petite, mal ventilée, mais nous nous en sommes accommodés. Nous recommendons l’excursion dans la vallée de l’Ourika, proposé et réservé par le Riad à un prix très correct. Riad situé à 15 mn à pied de la place Jama el Fna en passant par des ruelles typiques et non touristiques de la Médina, ce qui fait tout leur charme. Au plaisir ! Philippe (Golden boy ) ;-) et Corinne (Teacher ;-)
Stayed 4 nights in Apr 2018

8/10 Good

Valentina, Marrakech

Liked: Staff & service

NICE RIAD A BIT AWAY FROM THE CITY CONFUSION

This small Riad is situated in the Medina, 15 minutes walking from the main square of the city. It is in the very centre but a bit away from the touristic area, which is a plus :-) The Riad is small and clean enough, with a nice roof terrace where you can relax and have a tea. Try to book a room with a private bathroom, or else you will have to use the shared one which is on another floor and not very comfortable. We had to use this room for the first two days as there was a problem with our room, but then the owner and receptionist found a solution for us and we could move to the other room. The room was big enough with a nice closet and bathroom with shower. It was very clean. Breakfast is served in the living or in the terrace, and it is homemade and delicious with the best orange juice I have ever tried! Everyone in the Riad is very nice and helpful, starting from the lady of the house, Hadija, and the receptionists Mohammed and another two guys (Sorry, I don't remember the names!) to the housekeeper lady :) I would recommend this Riad to everyone looking for a peaceful and not too fancy place to stay when in Marrakech.
Stayed 7 nights in Apr 2018

4/10 Poor

Micha, Berlin

Disliked: Cleanliness, property conditions & facilities
Der Standort des Hotels ist, wie üblich in Marrakech, schwer zu finden. also ist man angewiesen auf Hilfe. Diese Hilfe wird auch gern geliefert, allerdings von dubiosen Typen auf der Straße. In meinem Falle hat mich jemand aufdringlich angesprochen, aber ohne mitzuteilen, dass er für die Hilfe Bargeld verlangt. Er mich also zum Standort geführt durch verwinkelte Gassen, natürlich auf Umwegen, und verlangte dann am Ziel 100 Dirham. Eine Unverschämtheit, für 5 Minuten Hilfeleistung. Die Hotelmanagerin fand das wohl total in Ordnung, und hat dem Helfer schließlich 50 Dirham in die Hand gedrückt, aber natürlich von mir zurück verlangt. Dann ging es erstmal unter die Dusche. Hier lief leider das Wasser nicht ab, und das ganze Bad stand ca. 2 Stunden unter Wasser. ZUguterletzt verlangten die Managerin dann noch eine Tax. Keine Ahnung, was damit gemeint sein soll. Ich musste diesen Betrag dann aber noch zahlen, zuerst wurden 50 Dirham pro Tag verlangt, nach meinen Protesten dann 25 Dirham. Ist nicht viel, trotzdem unverschämt.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé, personnel sympa. Terrasse agréable pour le petit déj et le thé à la menthe en fin de journée mais le hammam n'était pas en fonction... dommage
Stayed 3 nights in Mar 2018

10/10 Excellent

virginie, lorient

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad bien entretenu et très familial.

Très bon accueil par Mouhamed et Hadijah dans un beau riad situé à 15 min à pied de la place Jamaa El Ena. Vous vous sentez comme chez vous. Propreté des lieux, personnel adorable et à l écoute. Je reviendrai sans hésitation. Je recommande cet hôtel.
Stayed 6 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service

Personnel tres gentils

Personnel tres gentils et acceuillants
Stayed 3 nights in Mar 2018

10/10 Excellent

laurent, st thibery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour , vérifier vos mails avant de partir ..
Stayed 7 nights in Feb 2018

4/10 Poor

Jose Roberto

Disliked: Property conditions & facilities, room comfort

Bad experience in Marrakech.

I didnt like. They didnt send me the transfer to the airport, I have to call and finally someone arrived to pick me up. I The accept it and the manager by phone told me to go to another Riad that Hotel.com agreed to change my reservation. When I arrived the next Riad, they didnt know anything about it. At the end I found by myself a hotel in front of the Square and stayed overthere my days in Marrakech. Hope Hotel.com reimburse me.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad muy bonito y muy cuidado

El Riad es muy bonito y está todo muy limpio y muy nuevo. Nos recibieron con un té. El personal es muy amable, aunque no saben español y poco inglés, por lo que la comunicación no es muy fácil. Pero hacen todo lo posible por agradarte y entenderte. Estupendo desayuno. La habitación con calefacción/aire acondicionado bastante silencioso. La terraza es preciosa también. Lo peor la ubicación, está a unos 15 minutos de la plaza Jma el fna, y la primera vez nos perdimos. Todas las calles parecen iguales!!
Stayed 3 nights in Jan 2018

4/10 Poor

jacline, bretagne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Responsable ...peu responsable !

la veille de mon départ soit le samedi 16 décembre à 22h15 je reçois ce mail du responsable du riad: bonsoir nous avons des problèmes techniques dans nos chambre nous ne pouvons pas vous héberger . second mail devant ma surprise a 8h de mon depart ...Jai appelé expedia ils vont trouver une alternative peut être riad sidi ayoub le lendemain d alternative à l aeroport de marrakech aucune ... et en plus le gerant du riad pour ne pas me rembourser et c'est ca le pompom a dit : Nous revenons vers vous suite à votre demande de remboursement de votre réservation d'hôtel Expedia au riad haj thami Suite à votre requête, nous regrettons de vous informer que l'hôtel refuse le remboursement pour votre réservation. Ce dernier nous informe que l'hôtel est ouvert mais que ne vous êtes pas présentés. Nous sommes désolés mais nous sommes dans l'obligation de respecter la décision de l'hôtel et ne pouvons donner une suite favorable à votre demande. depuis expedia a fait des recherches prouvant ma bonne foi et j'attends le remboursement !!!quelle mauvaise fois ce gerant que j'ai appelle a plusieurs reprises a marrakech et qui était toujours aux abonnes absent ..pas là le patron ....pas là!!!!
Stayed 3 nights in Dec 2017