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Riad Hannah

3.5 star property

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Photo gallery for Riad Hannah

Interior entrance
Lounge
Deluxe Suite (Battery)
Interior
Interior

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Derb Assabane 28, Riad larousse, Marrakech, 40000
  • Place, Dar el Bacha Palace
    ‪2 min walk‬
  • Place, Le Jardin Secret
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪10 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪14 min drive‬

Room options

View all photos for Double Room (Piano)

Double Room (Piano)

Double Room (Piano)

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite (Battery)

Deluxe Suite (Battery)

Deluxe Suite (Battery)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Riad Hannah

Art Deco guesthouse with free parking, near Jemaa el-Fnaa
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free guesthouse. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Riad Hannah offers 11 accommodations with safes and coffee/tea makers. Rooms open to patios. Each accommodation is individually decorated. Tempur-Pedic beds feature premium bedding. This Marrakech guesthouse provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers. In-room massages, irons/ironing boards, and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Riad Hannah, you're just a quick walk from Souk Cherifia. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 9 minutes by car from Jemaa el-Fnaa and 10 minutes from Majorelle Garden
  • Free train station pick-up and local-area shuttle service
  • Cats and dogs welcome for free
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A rooftop terrace, a library, and multilingual staff are also featured at Riad Hannah. An area shuttle and a train station pick-up service are free. Self parking is free.

This Art Deco Marrakech guesthouse is smoke free.

The guesthouse hosts a free manager's reception daily.
Riad Hannah has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MAD 35 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1684
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 8 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 220.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Cleaning fee: MAD 37.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MAD 35.00 per person
  • Airport shuttle fee: MAD 165 per vehicle (one way)
  • Air conditioning fee: MAD 50 per day
  • Rollaway bed fee: MAD 220.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Riad Hannah offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 8 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riad Hannah
Riad Hannah House
Riad Hannah House Marrakech
Riad Hannah Marrakech
Riad Hannah Guesthouse Marrakech
Riad Hannah Guesthouse
Riad Hannah Marrakech
Riad Hannah Guesthouse
Riad Hannah Guesthouse Marrakech

Riad Hannah Reviews

Reviews

6.0
Rating 10 - Excellent. 33 out of 247 reviews
Rating 8 - Good. 69 out of 247 reviews
Rating 6 - Okay. 49 out of 247 reviews
Rating 4 - Poor. 44 out of 247 reviews
Rating 2 - Terrible. 52 out of 247 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Casia

Disliked: Staff & service, amenities, property conditions & facilities
Never again is all I can really say . I wanted to get the Moroccan experience but I will never stay in this riad again . Next time I will rent an apartment or stay in a hotel . When I first got there things were fine but it quickly changed . The room was extremely cold . Shower barely got hot I’m anemic so I literally slept with my clothes on . Breakfast was mediocre literally the same thing everyday . Staff ( well one particular employee) was extremely shady . Constantly knocking at the door even after I said I was going to sleep. I traveled alone to Morocco doesn’t mean I want to get harassed . I traveled alone for the past 2 years but I never felt as uncomfortable. The employee constantly asked if I liked him even though I told him no we’re just cool I barely know you . He would try to pressure me into to doing things that I said no to. He wouldn’t take no for an answer . I had to literally start ignoring him . He seen me talking to a guy outside the riad and screamed at me telling me not to talk to him as if he was my boyfriend or husband . I didn’t know this man from a can of paint literally . It was just overall not a good experience. I was supposed to leave on the 29TH but with the border shutting down I was stuck in morocco.The owner did accommodate me ( with payment of course ) but I do believe he was dishonest . At the end of the day it was just about the money . The only reason I did not leave the riad is because other riads in the area were in worse conditions .
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 1 night, and that's more than enough. First the manager is a crook. Yes there are extra fees, however the manager demanded nearly double the amount listed on Expedia. We showed him what was on Expedia, and he said no and demanded more money. The other staff members were helpful when we needed something. As for the room, it was on the 1st floor. TINY!! There was no hot water, the water in the shower didn't drain. Sink pipe was leaking. And yes, there was a big spider, in that bathroom. So stay away, that manager rips you off and he could care less about any prove you have. Spend your money elsewhere.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was air conditioning, what I did like was the staff and how helpful they were .
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good location but the my room was stinct. No shampoo and just a bar of saop. Very noisy neiboughood.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WRONG PLACE!!!

As many hotels advertised, the position on the map is in one place and then the real address is completely different... Do your research! Remove this and others from your website!
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad surprise

Worst welcome ever. They made us pay without explainjng about cleaning room. We enter the room nit that clean. Also supper noizy place. You will be awake at 6 am ny other guest. Cigarette smoke smell entering tbe room. Ery bad experience after other hotels in marrakesb Will not recommend. Obviously a place where they are just trying to get your money.
Stayed 1 night in Mar 2018

2/10 Terrible

Mohammed, United kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

It was the worst night ever I had on my holiday. Air conditioning wasn't working. No doors to the toilets. Rooms were very hot.
Stayed 7 nights in Jul 2017

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uninterested staff

The staff were lazy and not at all helpful. We arrived and were told that we had to stay in a different Riad because of a leak in the room. We arranged for breakfast at 0730 because we had a taxi booked for 0830. We arrived at Riad Hannah for breakfast and the staff were lazing around and completely uninterested in helping to get our breakfast. Incredibly useless staff with a terrible attitude. By far the worst Riad I visited in Morocco.

10/10 Excellent

Olivia, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Riad Close to Amenities

If you want fancy then stay in the New Town but if you want the real Marrakech experience then stay at Riad Hannah. This Riad looks nothing from outside but once you step through the door, you get this friendly homely welcome. It is basic in general, with an open plan area where all guests seem to commune in the evenings to chat. Open policy on the kitchen so you can use whenever you want, constant supply of green tea (which was delicious) and they even provided popcorn and nuts for guests who where chatting in the evenings. They were extremely helpful and will organize everything for you in regards to day trips etc. I would highly recommend the spa where they organized out Hamman Treatment.

2/10 Terrible

Bernadette, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was looking forward to our stay

Due to the death of my sister we had to change our travel plans. We were arriving a day later but this riad who were informed of what had happened actually cancelled our reservation. Our rooms had been prepaid & we had to look for alternative accommodation which was awful considering we had just buried our beautiful sister

8/10 Good

Maisy, London

Liked: Staff & service, property conditions & facilities, room comfort

Friendly Riad in the Medina

Riad Hannah is in a quiet street in the maze of small roads around the souks. It is a lovely house with all the traditional Moroccan features you would expect. Our room was small but very comfortable with an ensuite bathroom with a shower. The staff were lovely - friendly and helpful. Drew us maps and booked us trips and taxis. Mint tea available at all times! We are 2 women and felt safe in the hotel and location.

6/10 Okay

Louise

Disliked: Property conditions & facilities

Not too bad but not good at all

Just a few minutes walk to the big square, however it's hardly find this hotel yourself unless with help of locals (Certainly needs tips!). Poor Wi-Fi on the 2nd floor and cannot accept there's no kettle in the room! One of the staff who can speak English would recommend day trip to you but poor experience with that, feels like being cheated. Won't choose here anymore!

10/10 Excellent

jim , Tucson, N. Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a great bargain

The staff were friendly and the facility met our needs without breaking the bank. They helped us with tours and transportation and made good suggestions on tours and where to go and what to avoid. They made us feel safe and welcome until we could figure out Marakesh and Morocco.

2/10 Terrible

nathan, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel experience was not one that I expected. We had cockroach infestation, drug addicts smoking in the kichen and using the floor as an ashtray, we were suppressed by hidden cost, and hotel staff were more interest in ripping us off than providing a clean healthy environment. I would recommend this to a pack packer or some one who dose not mind there children around drug addicts. Other wise find a different hotel.

6/10 Okay

Eyo, Manchester

Liked: Cleanliness, staff & service

My first stay in Marrakech

It was an ok Riad. the staff were friendly and the owner spoke a fair few languages to help ease the guests. The breakfast is basic: bread, butter, coffee and a cols fried egg. Luckily you're near the shops so you can buy what you like. You can't hear the hustle and bustle of outside but if any of the guests decide to have a late one in the communal area you're at their mercy. I thoroughly enjoyed the hot and powerful shower but the lack of air conditioning almost killed me.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel location is bad area and very noisy

This hotel should closed and don't put it in internet I I llost my money for nothing and don't do any contact with this hotel because I read about the hotel and take it but every thing is bad taxi don't go to hotel you have to put your staff in carriage to go insid

2/10 Terrible

Alhassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was the worst hotel or Riad I ever stayed in. when booked, make sure you take extra cash with you as you will be charged daily 45 dirham for your room service, 25dirham VAT and 35 dirham for breakfast.Pure scam. This hotel is a definite no stay for me in the future. Guys stay away.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Riad Hannah

One night was long enough, height of summer no air con not even a fan! Had trouble locking door, positive side bathroom was very clean & quite spacious although door didn't close from inside. For the price really can't complain.

6/10 Okay

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ray, UK

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible condition, bad access

When the taxi drops you you have to walk 20 minutes through the market and 4 back ali to get to this family house, middle of local residential area. Which is not even a guest house. Rooms full of damp and no door to the toilet or shower, very similar to a prison cell. Very noisy, even at midnight and day time. No privacy. The room is just next to the breakfast area which is a yard in the middle of the building with rooms all around it. You have to move chairs to go out of your room. The manager is not friendly at all and they charge you extra for cleaning and city tax. He ask you to leave if you don't pay.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Impossible to find especially at night which is scary.

8/10 Good

Brooklynne, Seattle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comforting experience

I stayed three nights at Riad Hannah with my friend and we highly recommend this place to stay. After the short two minute walk from where the taxi drops you off to the hotel was a little nerving because we didn't quite know where we were going and everyone was hustling us to follow them (for money of course). Once we found the Riad Hannah, we were welcomed with a nice traditional mint Moroccan tea and warmly welcomed into a safe, comforting, hospitable place. That same evening we booked all of our tours for our duration in Morocco and were put at ease to know that we were getting taken care of so well and with the best rates. I highly recommend this stay and will be sending all of my friends and family here to my new Moroccan family. Only make sure that you communicate with the hotel on directions prior to your arrival and they will be happy to set up something for you. Once we arrived at the hotel, we were always with even a walking escort to and from our tours, we felt safe and treated like royalty. You will not regret staying here!!!

4/10 Poor

globetrotter, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a nice location, however I did not like the fact that there was no door to the ensuite. The hotel was a disappointment.

2/10 Terrible

leo, london es

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scared

Very difficult to fined . When I found the hotel . 3 men try to robe me.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4 day stay

Rawine was very friendly and his knowledge of local trips and places to eat was spot on, we had an amazing 4 days I would use this riad again as the postion was perfect, away from the main square and a nice walk past shops and bars was magical walking home late at night when the streets are closed.