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Riad Puchka

4.0 star property

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Photo gallery for Riad Puchka

An indoor swimming pool with intricate tile work and a seating area with tables and chairs.
A luxurious interior with ornate columns, a central reflective table, and traditional decor.
A traditional interior with patterned columns, a sofa set, and a glass coffee table.
Premium bedding, in-room safe, soundproofing
A richly decorated interior with patterned walls, a plush sofa, and a glass-top table.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
24 Deb Haddada, Quartier Ben Saleh Medina, Marrakech, 40000
  • Place, Marrakech Museum
    ‪7 min walk‬
  • Place, Jemaa el-Fnaa
    ‪7 min walk‬
  • Place, Le Jardin Secret
    ‪10 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬

Room options

View all photos for Classic Room, Pool View (Rouge)

A room with a large bed, a nightstand with a lamp, and a window with red curtains.

Classic Room, Pool View (Rouge)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Pool View (Bleue)

A traditional Moroccan-style bedroom with a large bed, ornate headboard, and a decorative lamp.

Double Room, Pool View (Bleue)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Terrace, Ground Floor

A bedroom with a bed, a wooden wardrobe, a door, and a mirror.

Double Room, Terrace, Ground Floor

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

A room with two beds, a chandelier, patterned walls, and a staircase.

Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Royal Suite, 2 Bedrooms

A traditional room with a bed, nightstands, and a decorative mirror.

Royal Suite, 2 Bedrooms

  • 120 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Suite, Kitchen

A traditional room with a bed, a green cabinet, a small table, and a microwave.

Suite, Kitchen

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for City Room

A bedroom with a large bed, two bedside tables with lamps, a wardrobe, and a chandelier.

City Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Riad Puchka

Along with an indoor pool, this smoke-free riad has an outdoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Riad Puchka offers 6 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. These individually decorated accommodations have separate dining areas. Beds feature premium bedding. This Marrakech riad provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool, an outdoor pool, and a children's pool are on site.
During your stay at Riad Puchka, you're just a quick walk from Jemaa el-Fnaa. Features include free breakfast and free WiFi in public areas, plus an indoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar, and a poolside bar
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by car from Jemaa el-Fnaa and 6 minutes from Marrakech Plaza
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Riad Puchka offers its guests a seasonal outdoor pool, an indoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at Riad Puchka. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Marrakech riad is smoke free.

Guests are served free continental breakfast daily from 8:30 AM to 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (EUR 2 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Children's pool
  • Designer stores
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Built in 1671
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and an off-leash area are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15.00 per vehicle (one-way)
  • Self parking fee: EUR 2.00 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access is available 24-hours a day.

Property is also known as

Riad Puchka Marrakech
Riad Puchka
Puchka Marrakech
Riad Puchka Hotel Marrakech
Riad Puchka Riad
Riad Puchka Marrakech
Riad Puchka Riad Marrakech

Riad Puchka Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 12 out of 26 reviews
Rating 6 - Okay. 7 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Soukeyna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very difficult to deal with

I was supposed to stay in this place on July 25 but because of the pandemic everything got cancel but they refused to refund my money or give me credit. I made several calls about it, they did not do anything and The same as hotels.com . They are very inconsiderate of the current COVID 19 situation. I am very disappointed and do not recommend unless paying on site.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Jose Luis

Liked: Staff & service, room comfort

Riad muy escondido

Estancia de 4 dias, bien para dormir y buen desayuno El personal de 10 te ayudan en todo.La habitación un tanto oscura Recomendable
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, room comfort

Está bien y es barato.

El riad está muy escondido… como todo en la Medina. Llegar nos costó, pese a usar Google Maps. Ya en el lugar son muy amables, el desayuno muy bien. La entrada del riad es muy hermosa. La habitación decorada de forma muy bonita. Camas sencillas y limpias. No nos sirvió la calefacción, pero tampoco pasamos frío. Está bien el riad, aunque es inevitable sentirse un poco extraviado cuando tratas de llegar.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Antti

Liked: Cleanliness, staff & service, room comfort
Very good location. Wifi worked well. Very beautiful and stylish Moroccan decorations. Nice breakfast although the Moroccan mint tea was missing. In general, the premises are in good condition, but you can see from small things that better maintenance would be needed (toilet paper holder broken, bathroom carpet worn, etc.). All in all, you get good value for the affordable price.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay and great pool!

The pool and common area look just like the pictures. Rooms are simple but comfortable and clean. Breakfast was convenient before heading out for the day. The location is an easy walk to the souk. The streets outside were a bit noisy in the early morning so earplugs recommended for light sleepers.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Je n’ai rien trouvé d’intéressant à part le personnel qui est accueillant.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Verified traveller

Es un hotel centrico aunque un poco escondido entre callejones
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful riad, fantastic service

Rooms were simple but comfortable during our stay. Definitely book airport transfers from the riad as it is the most reliable way to get there as well as the cheapest (the taxi drivers will try to charge more). I have never had service that was so good, Zakaria and Ali go above and beyond to make you feel safe and at home from the moment they pick you up to the moment you leave. It is great that they show you around the area first so that you don't get lost. Breakfast was simple but so good, some days we had eggs, other days pancakes. Especially when you can eat and enjoy the gorgeous courtyard, it's such a great place to relax. What a hidden treasure.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service

Good but needs improvement

The overall riad was nice but the room was very worn down and in need of maintenance. The shower head leaked and the wall attachment was broken. The room was also extremely dark with very few lighting options. Location was also a little far out of the way and it did not feel safe waking through the area at night.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

brit

Liked: Staff & service, property conditions & facilities, room comfort

A break from the chaos!

We enjoyed this riad a lot! If you are looking for something glamorous, look elsewhere. Its very nice decorated and gives a truly authentic feel. We were picked up at the airport and shuffled around to get there, you are really in the heart of things with just a short walk to the Jemaa square. Welcomed with tea and taken to our rooftop room that had a great air conditioner. The Riad was a welcome break from the madness. we had a nice breakfast and often came back in the evenings just to laze around the pool and drink tea. Staff was helpful with any requests for help, with what English they had.
Stayed 3 nights in Aug 2017
Verified review

6/10 Okay

oma met kleindo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

prachtige riad, ongeinteresseerd personeel

De riad is prachtig, een sprookje.maar het had zoveel leuker kunnen zijn als je een beetje hartelijk ontvangen was. Geen kopje thee bij de ontvangst, geen belangstelling, weinig service. Wel was alles brandschoon en het zwembadje is heerlijk verfrissend. De bedden lagen niet lekker en s avonds was het erg lawaaierig.Tv hard aan, tot diep in de nacht hard gepraat. Het ontbijt was karig. Met dit personeel vond ik de riad aan de prijs.Met betrokkener personeel zou het de prijs zeker waard zijn
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Authentic Marrakech

Riad Pucha: The Riad Pucha gave us a very traditional Moroccan feel in the heart of the Marrakech. Zack (Zacharia?), along with the rest of staff, was extremely helpful. The Riad was located in a bit of a maze within the Medina, which may not be best suited for less experienced/easily overwhelmed travelers. Zack was available to escort us from our taxi (which was not able to bring us all the way to the Riad), and he walked us to our tour pick-up location. Breakfast was included in the price and was simple yet satisfying. The room was very bare-bones (no tv), but had wifi in the lobby, decent enough air conditioning, and clean bathrooms. Just a warning about the location: When you are being shown how to walk from the main square to the Riad, pay close attention. When you go out on your own it is very easy to get lost even with a map, and while the locals seem to want to help, some will tell you to go the wrong way to get you more lost and then will ask you for money to help you find your way. We had multiple times when we were out walking to the main square when locals told us that we were going the wrong way and tried to point us in the opposite direction!
Verified review

6/10 Okay

Annett

kleines Riad, zentral, aber verwinkelt gelegen

Transfer vom und zum Airport hat super geklappt, haben wir über das Hotel direkt gebucht. Das Riad erscheint auf den Bildern größer, als es ist und auf den Bildern sieht es besser aus. Dennoch zentrale Lage, die letzten Meter in einer winkligen Sackgasse sind etwas gruselig. Wir sowie unsere beiden Kinder (17,13) waren eine Woche in der Medina, davon zwei Tage auf einer Wüstensafari. Den kleinen Pool haben wir nicht genutzt. Frühstück war ausreichend (Brot, Butter, Marmelade, Schmelzkäse, manchmal Spiegelei, Kaffee, Milch, Tee). ZImmer ohne Fön, aber Klimaanlage (etwas laut). Aussicht von der hübschen Dachterrasse nicht so toll, hatte ich mehr erwartet. Die Sehenswürdigkeiten in der Medina sind sehenswert, der Basar auch. Die Straßen, Händler, Bettler sind gewöhnungsbedürftig und man darf keine hohen Erwartungen haben, so leben die Menschen halt dort!!!
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super cute and traditional riad in the medina :)

I really enjoyed my 4 nights in the riad puchka Super helpful and sweet staff, I stayed in the blue room and I really liked the character of it. Beautiful place to relax and have breakfast Would come back for sure X
Verified review

6/10 Okay

Kristine

Liked: Property conditions & facilities
Disliked: Staff & service

Beautiful interior, not very good location

Could be nice place to stay but staff speaks only arabic and french, and were very uninterested in solving of problem situation (which is a very big disadvantage if the problem accures).
Verified review

6/10 Okay

Family of four

Liked: Staff & service
Disliked: Cleanliness, room comfort

Traditional Moroccan Experience

This was a great hotel for the value. If you're looking for 4-5 star rating--look elsewhere. If you want a 2-3 star in a family friendly area "with the locals" this is it. Location was in "old town" which made it convenient to most locations but the area is "historic." The Marrakech market square was an easy 10 minutes walk. The staff were very friendly however there was a huge language barrier (they spoke little English, some Arabic, and mostly French). Thank goodness for google translate! Despite the language barrier they made every effort to help us and even coordinated taxis to get us to our desired sightseeing as well as to/from the airport. Wi-Fi was decent and free. We stayed in the Royal Suite which comfortably slept our family (2 adults and 2 children-10/7 y/o). Room was clean for the most part. This is not a traditional hotel so you can't compare it to one. There was sand in one of the 3 twin beds--the other 2 were ok, so it worked for us. The double bed mattress was ok but the pillows and sheets seemed dirty. The shower had hot water but didn't drain well. The towels seemed clean but they were likely air dried giving them a hard feeling. There were 2 AC/Heating units, we attempted to use the heater but it mostly made noise and put dust in the air. The website is misleading with a picture of a pool and the room having a "pool side view." The pool is mostly for decoration as I can't imagine anyone wanting to swim in it. Breakfast was different ever day--continental.
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 40th celebration to remember

Six of us went to celebrate my 40th birthday and it was amazing. Only downfall was that I ordered a meal for my birthday in advance of us travelling by email (offer on Riad website) and received confirmation of that. On the day I was told this could not go ahead despite the communication in advance
Verified review

6/10 Okay

MOHD FARHAN

Liked: Staff & service

Wonderful stay at Riad Puchka

We really enjoyed our stay at Riad Puchka. Both Rachid (the transporter & the riad care-taker) were kind enough to us and helpful for any advices. They made us feel at home. Recommended to stay here as it is very near to Jema al Fna.
Verified review

8/10 Good

Anupama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably priced and in a central location

This riad is the best for those who are looking for a comfortable stay. Perfect for students and those travelling on a budget. The hotel is clean, the staff really friendly and helpful. The location is perfect. Jemaa El Fnaa is just 10-15 mins walk. They helped us in organising our desert tour to Zagora too. A very nice, cosy, traditional riad. I would recommend it to anyone.
Verified review

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities

Un poco diferente a las fotos

Mucha amabilidad y en plena Medina a pesar de que es antiguo, hay desayuno y debes percatarte bien porque a pesar de que dice que cobran 15 euros el transporte del aeropuerto ida y vuelta te cobran 30
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad magnifique

Riad magnifique la decoration est spectaculaire fidele aux photos un service irreprochable. Un petit dejeuner plus que copieux. Rachid nous a tres tres bien accueillis Nous teviendrons surement Je vous recommande ce Riad
Verified review

6/10 Okay

Sofia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in May 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2020
Verified review

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018