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Sure Hotel by Best Western Gemenos en Provence

3.0 star property
VIP Access

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Photo gallery for Sure Hotel by Best Western Gemenos en Provence

Daily buffet breakfast for a fee
Comfort Room, 1 Queen Bed, Non Smoking, Terrace
Daily buffet breakfast for a fee
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
250 Avenue Du Chateau De Jouques, Gemenos, Bouches-du-Rhone, 13420
  • Place, Sainte-Baume Regional Natural Park
    ‪6 min walk‬
  • Place, Santons Maryse Di Landro Museum
    ‪3 min drive‬
  • Place, Cassis Beach
    ‪19 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪72 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Terrace

Comfort Room, 1 Queen Bed, Non Smoking, Terrace

Comfort Room, 1 Queen Bed, Non Smoking, Terrace

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Sure Hotel by Best Western Gemenos en Provence

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Sure Hotel by Best Western Gemenos en Provence offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. 101-cm flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Sure Hotel by Best Western Gemenos en Provence, you'll be within walking distance of Sainte-Baume Regional Natural Park. Enjoy features like free WiFi in public areas and free self parking, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 13 minutes by car from Calanques National Park and 14 minutes from Cassis Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sure Hotel by Best Western Gemenos en Provence. Self parking is free.

This 3-star Gemenos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 6 to 9.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 592 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 101-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.02 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6 to 9.90 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Bed Gemenos
Best Western Hotel Bed Gemenos
Best Western Gemenos
Gemenos Best Western
Best Western Bed Hotel Gemenos
Best Western Bed Hotel
Best Western Bed
Best Western Gemenos en Provence Hotel
Best Gemenos Florette Gemenos
Best Western Gemenos en Provence
Best Western Gémenos Villa Florette Hotel
Best Western Gémenos Villa Florette Gemenos
Best Western Gémenos Villa Florette Hotel Gemenos

Sure Hotel by Best Western Gemenos en Provence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 308 reviews
Rating 8 - Good. 122 out of 308 reviews
Rating 6 - Okay. 30 out of 308 reviews
Rating 4 - Poor. 18 out of 308 reviews
Rating 2 - Terrible. 11 out of 308 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

MITCHELL

Business traveller, Travelled with partner
Disliked: Amenities
Room … cleaning staff …
Stayed 4 nights in Jan 2026

10/10 Excellent

Brian, Monasterevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just there for a night, but the hotel was lovely and the staff very friendly
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

마르세유와 떨어진 그냥 숙박시설

마르세유와 떨어진 외진 곳에 위치하여 식사를 비롯한 숙박외에는 다른 것을 할 것이 없음. 다만 무료 주차가 가능
Stayed 1 night in Jul 2025

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Wei

Stayed 1 night in Jan 2024

10/10 Excellent

Uwe, Nanaimo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well sized room, nice breakfast, wonderful staff!
Stayed 5 nights in Dec 2023

10/10 Excellent

Segundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service awesome front desk the man and the lady are very friendly and helpful, housekeeping work fantastic, very clean!!!
Stayed 1 night in Oct 2023

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness

Awful location

The hotel is fine in terms of most things. It says 3 star and that is what you get. However the location is terrible. You have to get a bus and a train to get to most places. We would have used local tacos but there weren’t any! We were given a contact of a chauffeur driven Mercedes by the hotel. Unfortunately it cost us 65 euros each way to go to aubagne which is only a few km away. It is in the middle of an industrial estate and we got the bus back one night but it was quite scary walking back in the dark as it’s not well lit on the 10 min walk back to the hotel. Wouldn’t stay there again.
Stayed 4 nights in Sep 2023

6/10 Okay

Glenn

Travelled with partner
Disliked: Property conditions & facilities
Bathroom mouldy and damp smelling. Limited hot water when showering
Stayed 3 nights in Jul 2023

8/10 Good

Nikolay

Stayed 3 nights in Apr 2022

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice home in Gemenos

Friendly team, clean venue and they are happy to help with any requests. Convenient for all the local businesses
Stayed 3 nights in Feb 2022

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel (reception, maids) is fantastic. Best hotel ever (and I went to many hotels in my life). I didn't like one thing: I had to leave for the airport: from heaven to hell. This hotel, the service, the friendliness is second to none.
Stayed 22 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
There was not air condition on the room. Because of that they offer a free breakfast. We ate only 2 times,the all time that we stayed at there. When I when to check out they wanted to charge me for breakfast. I got to argue with the gay not to char me. Was disappointed!!!!!

10/10 Excellent

Grzegorz, Szczecin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for escape to Cassis and Marseille.

It was a short and good stay. We had a short drive to Cassis.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Old not kept up. Mattress isn't comfortable.

Booked two nights but skipped the second one and went to another

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views of a mountain. Relaxing stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed there whilst visiting Marseilles for the euros! Close enough for the football, far enough away to be safe and cheap! Lovely staff, couldn't help us enough!

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

Convenient to where I needed to go.

10/10 Excellent

Uwe, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

2nd time I stayed here, and certainly not the last. Staff is friendly. and helpful. The rooms are nice, spacious and clean. Certainly worth the money.

10/10 Excellent

Uwe, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in an industrial area

I was looking for a pleasant overnight stay in this industrial area. What I found was very friendly staff, a very clean room without carpet (I often have allergy problems in rooms with dirty carpets) and a nice balcony. Breakfast was OK and certainly worth the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Convenient for Paul Ricard

Nice clean hotel, good breakfast, wifi not working otherwise higher rating

8/10 Good

John, Australia

Liked: Staff & service

Ok 3 Star

The hotel is an average to lower 3 star - it is nowhere near any decent facilities other than business - for a 1 night crash pad it is ok, anything else keep driving

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Hotel in Gemonos, France

Very poor, weak lighting in the room. The bed never got made, the bathroom was never cleaned. The location was far away from everything. "Buffalo Bill" was a tacky neighbor w/it's huge neon lights which shone into our room. Employees were friendly but unhelpful - could hardly speak or understand English. Were not at all knowledgable about boat trip in Cassis , nor was there literature in the hotel about that. It says in your brochure specifically that you have information about that excursian.