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Sure Hotel by Best Western Gemenos en Provence

Property class: 3
VIP Access

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Photo gallery for Sure Hotel by Best Western Gemenos en Provence

A kitchen with a fruit bowl, bread, and flowers.
A lobby with a grey armchair, a potted plant, a wall-mounted light fixture, and a poster of a car.
A hotel reception area with a large floral mural, a green information board, and a reception desk with a potted plant.
A dining area with a table set for two, surrounded by chairs, and a decorative plant centerpiece.
A hotel room with a bed, a chair, a red suitcase, and a hat on the table.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
250 Avenue Du Chateau De Jouques, Gemenos, Bouches-du-Rhone, 13420
  • Place, Sainte-Baume Regional Natural Park
    ‪6 min walk‬
  • Place, Santons Maryse Di Landro Museum
    ‪3 min drive‬
  • Place, Cassis Beach
    ‪22 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪73 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Terrace

A hotel room with a bed, a suitcase, a hat, a bottle of milk, and a banana on a table.

Comfort Room, 1 Queen Bed, Non Smoking, Terrace

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

A hotel room with a bed, a desk with a computer, a chair, a TV mounted on the wall, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a bedside table with lamps, a desk, a wardrobe, and a mirror.

Comfort Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, desk, chair, and a small table with a plant.

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Bed Non-Smoking Comfort Room

A hotel room with a bed, bedside lamps, a desk with a telephone, a mirror, and a wardrobe.

1 Queen Bed Non-Smoking Comfort Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Gemenos en Provence

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Sure Hotel by Best Western Gemenos en Provence offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. 101-cm flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Sure Hotel by Best Western Gemenos en Provence, you'll be within walking distance of Sainte-Baume Regional Natural Park. Enjoy features like free WiFi in public areas and free self parking, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 13 minutes by car from Calanques National Park and 14 minutes from Cassis Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sure Hotel by Best Western Gemenos en Provence. Self parking is free.

This 3-star Gemenos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 6 to 9.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 592 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 101-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.02 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6 to 9.90 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Bed Gemenos
Best Western Hotel Bed Gemenos
Best Western Gemenos
Gemenos Best Western
Best Western Bed Hotel Gemenos
Best Western Bed Hotel
Best Western Bed
Best Western Gemenos en Provence Hotel
Best Gemenos Florette Gemenos
Best Western Gemenos en Provence
Best Western Gémenos Villa Florette Hotel
Best Western Gémenos Villa Florette Gemenos
Best Western Gémenos Villa Florette Hotel Gemenos

Sure Hotel by Best Western Gemenos en Provence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 133 out of 321 reviews
Rating 8 - Good. 127 out of 321 reviews
Rating 6 - Okay. 32 out of 321 reviews
Rating 4 - Poor. 18 out of 321 reviews
Rating 2 - Terrible. 11 out of 321 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, safe location, close to Cassis.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria Dyveke

Liked: Cleanliness, staff & service, amenities
We had a really lovely stay and the staff was amazing!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Pierre-Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just there for a night, but the hotel was lovely and the staff very friendly
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well sized room, nice breakfast, wonderful staff!
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Forough

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

MITCHELL

Disliked: Amenities
Room … cleaning staff …
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Segundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service awesome front desk the man and the lady are very friendly and helpful, housekeeping work fantastic, very clean!!!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

marie-laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Glenn

Disliked: Property conditions & facilities
Bathroom mouldy and damp smelling. Limited hot water when showering
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Angela

Liked: Cleanliness

Awful location

The hotel is fine in terms of most things. It says 3 star and that is what you get. However the location is terrible. You have to get a bus and a train to get to most places. We would have used local tacos but there weren’t any! We were given a contact of a chauffeur driven Mercedes by the hotel. Unfortunately it cost us 65 euros each way to go to aubagne which is only a few km away. It is in the middle of an industrial estate and we got the bus back one night but it was quite scary walking back in the dark as it’s not well lit on the 10 min walk back to the hotel. Wouldn’t stay there again.
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Murielle

Disliked: Cleanliness, property conditions & facilities
Bonne literie État d'entretien très médiocre : joints de douche sale, carrelage glissant, bas de mur sales et plâtre tombant, rideaux de chambre sales Chambre en rez-de-chaussée très bruyante, portes battantes séparant de la réception claquant sans cesse Odeur de cuisine (petit déjeuner ?) très matinale
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel et bon service du petit déjeuner à la gestion des chambres. La seule chose qui manque est peut être un vrai restaurant mais il est facile d’en trouver à proximité. Parking aisé et sécurisé.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Tout a été à la hauteur d’un hôtel Trois étoiles, voire plus ! Pour un tarif très raisonnable…
Stayed 1 night in Mar 2026
Verified review

8/10 Good

ERIC

Liked: Cleanliness, staff & service
Bon rapport qualité prix
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant et souriant chambre spacieuse, rien à redire; rapport qualité/ prix très correct C’est un hôtel que je recommande sans hésitation
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

ERIC

Liked: Staff & service
Chambre pas terrible habituellement beaucoupieux
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Marie-Dominique

Liked: Cleanliness, staff & service
Le personnel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Personnel accueillant et réactif (première chambre avec une invasion de fourmis changement de chambre immédiate) Petit déjeuner complet et diversifié Petit soucis d’insonorisation
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Renaud

Liked: Cleanliness, staff & service, amenities
Chambre propre, fraîche et agréable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities
Super hôtel calme , accueillant et propre. Machine à café et bouilloire dans la chambre top. Bon séjour
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Sejour et personnel, impeccable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Marie Odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Produit frais au petit déjeuner et parking gratuit et sécurisé
Stayed 2 nights in Oct 2025