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Crowne Plaza Marseille Le Dome by IHG

4.0 star property

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Photo gallery for Crowne Plaza Marseille Le Dome by IHG

Exterior
Exterior
Meeting facility
Exterior
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
10/12/14 Rue Sainte-Adelaide, Marseille, 13004
  • Place, Le Dôme
    ‪3 min walk‬
  • Place, Palais Longchamps
    ‪10 min walk‬
  • Place, Parc Longchamp
    ‪11 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Premium Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(14 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Crowne Plaza Marseille Le Dome by IHG

Hotel with a seasonal outdoor pool, near Palais Longchamps
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Other amenities include self parking, a seasonal outdoor pool, and conference space. Change of towels is available on request.
Crowne Plaza Marseille Le Dome by IHG offers 138 accommodations with safes and hair dryers. 50-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Marseille Le Dome by IHG. During your stay, you're just a quick walk from Le Dôme. Enjoy features like an outdoor pool, a restaurant, and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Palais Longchamps and 6 minutes from Velodrome Stadium
Crowne Plaza Marseille Le Dome by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Business amenities include 3 meeting rooms and coworking spaces.

Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. Crowne Plaza Marseille Le Dome by IHG also features a terrace, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Crowne Plaza Marseille Le Dome by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 22 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza LE Dome
Crowne Plaza Marseille Le Dome by IHG Hotel
Crowne Plaza Marseille Le Dome an IHG Hotel
Crowne Plaza Marseille Le Dome by IHG Marseille
Crowne Plaza Marseille Le Dome by IHG Hotel Marseille

Crowne Plaza Marseille Le Dome by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 211 out of 346 reviews
Rating 8 - Good. 88 out of 346 reviews
Rating 6 - Okay. 29 out of 346 reviews
Rating 4 - Poor. 8 out of 346 reviews
Rating 2 - Terrible. 10 out of 346 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Baptiste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra very good!!! Defo recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Bridget Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel. Large spacious bedroom with modern IT facilities (USB charges, lighting etc). Excellent breakfast - lots of choice and freshly cooked items. Staff very friendly and helpful with any request. Pool area was nice with sun loungers and umbrellas. Only downside was the location - aware when we booked it was 1.7miles out of city centre. Hotel is in a residential area, with only 2 restaurants (one oriental the other a steak/burger place). We have stayed in other hotels out of city centres in Europe and always had a selection of good restaurants near by to use, so were surprised on arrival it was not the same. The public bus that went past the hotel did not go into main centre of Marseille. If you like staying outside of city centre and don't mind travelling to restaurants, then would definitely recommend the hotel.
Stayed 5 nights in Sep 2025

8/10 Good

Rene

Stayed 5 nights in Sep 2025

8/10 Good

Hilina Wolday

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Jashpal

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Air con was barely working at nights. I raised complaint since first night even called at mid nights and 3 ams to see if there is issue. The sleep was very poor throughout our stay of 4 nights due to that. Plus some staff members at reception do not understand English which makes it much more difficult when u call at 1 am to see if there is a problem centrally. The staff didn't seem to be wantung to make efforts to address the issue. Everyday i saw guests complaining about something or the other at reception. Vegetarian breakfast was roasted potatoes and tomatoes all 4 days and rest all Sugar stuff.
Stayed 4 nights in Aug 2025

8/10 Good

Loc

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel itself was clean and well-maintained, with a welcoming atmosphere throughout. The staff were consistently friendly, professional, and eager to help, which made the stay more enjoyable. Breakfast was a highlight—plentiful, fresh, and served by attentive staff who kept everything running smoothly. However, the location left something to be desired. It felt a bit isolated and wasn’t particularly convenient for exploring the surrounding area or accessing key attractions. Unfortunately, the dinner experience at the hotel restaurant didn’t live up to expectations. The food lacked flavor and quality, and overall it didn’t feel like good value. It’s worth considering dining elsewhere if you’re staying here.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marseille trip

The Hotel was very clean and the staff were very friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
COMFORTABLE, CLEAN, DELICIOUS BREAKFAST,
Stayed 3 nights in Aug 2025

2/10 Terrible

Amine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, staff was very helpful and got good food at their restaurant. Walkable distance to the metro .i highly recommended
Stayed 4 nights in Jul 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The hotels looks like on the images. We had a wonderful stay and would come back there anytime!
Stayed 6 nights in Jun 2025

8/10 Good

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retirer du centre ville et du port. Propriété neuve et américanisée.
Stayed 1 night in Jun 2025

2/10 Terrible

Rumaisa

Travelled with family
Disliked: Staff & service, room comfort

Donot recommend

Horrible. Made us stay in non connecting two different roooms. Staff was rude. Sofa bed horrible for my daughter to sleep. Definitely not 4 star . More like 2 star
Stayed 1 night in Jun 2025

8/10 Good

aamir, Thornwood

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Abbie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff super friendly and helpful
Stayed 4 nights in May 2025

10/10 Excellent

David, Pebble Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, multilingual staff. The front desk staff, especially Lucy, was so kind; she even ordered our pizza delivery for us. We really enjoyed the restaurant and bar staff; Ta’ar made a custom cocktail for us.
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

JAMES, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond expectations from the manager Sonia and kitchen staff Tahoe Ferchichi who accommodated everything for us.
Stayed 3 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Sangvar

Stayed 7 nights in May 2025

10/10 Excellent

Taher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and clean hôtel

This hôtel was excellent, I confused before with another hôtel I booked in Barcelona. But this hôtel was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Hugo

Stayed 2 nights in Apr 2025

10/10 Excellent

Jinhua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secured parking, room was very comfortable and spacious, air conditioning was working great, friendly and professional staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Travelled with group
Liked: Amenities
Beautiful hotel , clean and pleasant stay with wonderful and super helpful staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

AFRODITI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025