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New Hotel Le Quai - Vieux Port

4.0 star property

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Photo gallery for New Hotel Le Quai - Vieux Port

Daily buffet breakfast (EUR 14 per person)
City view from property
Front of property
City view
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
2, Place Gabriel Péri, Marseille, Bouches-du-Rhone, 13001
  • Place, Marseille History Museum
    ‪2 min walk‬
  • Place, Le Panier
    ‪6 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪14 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double or Twin Room

8.4 out of 10
Very good
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace | Terrace/patio

Deluxe Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

New Hotel Le Quai - Vieux Port

Hotel with a 24-hour front desk, near Museum of European and Mediterranean Civilisations
Along with a business center, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
New Hotel Le Quai - Vieux Port offers 48 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of New Hotel Le Quai - Vieux Port's great location. During your stay, you're just a quick walk from La Canebiere. You'll find features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Museum of European and Mediterranean Civilisations and a few minutes from Grand Port Maritime de Marseille
  • Local-area shuttle service available for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly New Hotel Le Quai - Vieux Port.

This 4-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 1900
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Vieux Port
New Hotel Vieux Port
New Vieux Port
Vieux Port Hotel
New Hotel Marseille
New Hotel Vieux Port Marseille
New Vieux Port Marseille
New Hotel Vieux Port
New Le Quai Vieux Marseille
New Hotel Le Quai - Vieux Port Hotel
New Hotel Le Quai - Vieux Port Marseille
New Hotel Le Quai - Vieux Port Hotel Marseille

New Hotel Le Quai - Vieux Port Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 441 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Yuri

Liked: Cleanliness, room comfort

Good stay in Marseille

Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.
Room
Room view
Bathroomm
Bathroom
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time. Hotel is less than half a block from the port and metro stop. Close to restautants and attractions.
Stayed 6 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. The staff were very accommodating. I will definitely stay here again when I’m Marseilles
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Stayed 3 nights in Jul 2025

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nabor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a historic building, very central and very walkable
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top ! Comme d’hab

Top comme d’habitude Toujours contente des prestations, propre, personnel super ! Proche de tout
Stayed 1 night in Jul 2025

4/10 Poor

Jose

Liked: Staff & service
Disliked: Property conditions & facilities
Not good at all
Stayed 1 night in Jul 2025

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous location and staff!

Excellent, well-located hotel moments from the old port. I received a warm welcome from the friendly, helpful receptionist and was given a fabulous room. She said because I was trying to speak French! The in-room breakfast was a real treat, as were the L’Occitane toiletries. The stunning tall balconies with great views made the stay extra special.
Stayed 1 night in Jul 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant. Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with really lovely, friendly and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Francoise

Stayed 1 night in Jul 2025

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasure to find in such a wonderful city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mihail, Sammamish

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, amenities
Good location, spacious room and great view!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana, San Mateo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is right on the vieux porte and is walking distance to restaurants and shops. Hotel staff was friendly and breakfast was very good and complete !
View from room
View from room
Stayed 3 nights in Jun 2025

10/10 Excellent

ina

Liked: Cleanliness, amenities, property conditions & facilities
A lovely, modernized hotel with great views of the old port and convenient access to restaurants, shopping and several historical sites. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful great location
Stayed 1 night in Jun 2025

8/10 Good

Cynthia, Sterling

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent experience. Great service and good coffee! My room was really nice and clean!
Stayed 1 night in Jun 2025

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.
Stayed 5 nights in Jun 2025

8/10 Good

renate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good at the hotel apart from the breakfast as there were no vegan options
Stayed 1 night in Jun 2025

10/10 Excellent

JiYeong

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect for my trip. Room was spacious and clean, staffs were very friendly and location was excellent
Stayed 5 nights in May 2025