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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Dining
Down duvets, pillow-top beds, desk, laptop workspace
Lobby
Down duvets, pillow-top beds, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1937 Short Road, Kearneysville, WV, 25430
  • Place, Hollywood Casino at Charles Town Races
    ‪10 min drive‬
  • Place, Shepherd University
    ‪10 min drive‬
  • Place, Harpers Ferry National Historical Park
    ‪19 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪35 min drive‬

Room options

View all photos for Suite, Non Smoking

Down duvets, pillow-top beds, desk, laptop workspace

Suite, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Hotel in Kearneysville with free breakfast and a 24-hour fitness center
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Inn & Suites offers 76 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature down comforters. Flat-screen televisions come with cable channels.

This Kearneysville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you'll be close to Chesapeake and Ohio Canal. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the breakfast and the overall condition of the property
  • 12 minutes by car from Hollywood Casino at Charles Town Races and 6 minutes from Hillside Lake
  • Dogs welcome for a fee
Quality Inn & Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Quality Inn & Suites also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Kearneysville hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Pool access available from 10 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Martinsburg
Comfort Suites Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
Quality Suites Hotel Martinsburg
Quality Suites Martinsburg
Quality Inn Martinsburg
Quality Martinsburg
Quality Inn Kearneysville
Quality Kearneysville
Quality Inn & Suites Hotel
Quality Inn & Suites Kearneysville
Quality Inn & Suites Hotel Kearneysville

Reviews

Quality Inn & Suites Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 238 out of 819 reviews
Rating 8 - Good. 237 out of 819 reviews
Rating 6 - Okay. 164 out of 819 reviews
Rating 4 - Poor. 95 out of 819 reviews
Rating 2 - Terrible. 85 out of 819 reviews

Reviews

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, pool is warm and clean. Will visit again if in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2025

6/10 Okay

Mark

Liked: Staff & service
The hotel was okay of course what do you expect for $86 a night.. the property just needs attention
Stayed 1 night in Jul 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Good location. Close to family.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

6/10 Okay

Betty, Christiansburg

Stayed 1 night in Jul 2025

2/10 Terrible

Megen

Travelled with family
Disliked: Amenities
I didn’t like that I picked a hotel that advertised it had a pool that conveniently was closed for repairs. Breakfast was very limited and the people that hung around the hotel were a bit scary
Stayed 2 nights in Jun 2025

10/10 Excellent

melissa

Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet didn't work right (fixed myself), tv didn't work right (had to use my laptop), fridge didn’t work right (had to switch outlets after we found all food was warm). Also, obvious mold in the bathroom corner. Half wanted to ask for a refund since we paid for these things and yet they were either completely or nearly out of order. Pitiful. Room 203.
Stayed 3 nights in Jun 2025

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of our hand towels had makeup on it (we didn’t even bring makeup) and the carpet by the door was sticky. One of the bed had blue stains on the sheets and water only came out of a few holes in the shower. We specifically chose this hotel because it was affordable and had a pool, but the pool was closed all weekend. There was an “interesting” smell in the stairwell. Won’t be staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Paul

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Too noisy. Even at 3 in the morning on a week night. The tub faucet leaked. The microwave was unplugged and you had to be a contortionist to find a way to plug it in. Two dirty socks were found in our room. Not ours. No protein offered for breakfast. Has a pool. Not open.
Stayed 1 night in Jun 2025

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was so that we could visit a sick parent at the VA hospital. The parent’s health declined and they went into hospice. The plans changed quickly and we had to leave a day earlier than originally planned to take care of the parents belongings. I knew our plans may change from our reservation dates and inquired daily about potentially checking out earlier than our reservation dates. I was told I would have to speak to the manager the day of early check out. The evening before early check out I inquired. The clerk took a message and attempted to reach the off duty manager and would contact me when she received an answer on a possible refund. I did not receive any information that evening. The day of check out the manager was not yet in and would arrive at 9 am that day. The information would be provided when they arrived. I was told they had my credit card information an would provide the refund, if permitted, to my card. I never received a refund.
Stayed 1 night in May 2025

6/10 Okay

Anthony

Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Stayed 6 nights in May 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,clean room and bathroom
Stayed 1 night in May 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the staff are fantastic!
Stayed 3 nights in May 2025