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The Knolls

2.0 star property

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In-room dining
Comfort Single Room
Comfort Room | Private kitchen
Comfort Single Room
Fridge, microwave, coffee/tea maker, toaster

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
16 Needy Rd, Martinsburg, WV, 25405
  • Place, Hillside Lake
    ‪4 min drive‬
  • Place, The Commons
    ‪8 min drive‬
  • Place, Apollo Civic Theatre
    ‪8 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪11 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Knolls

Motel in Martinsburg with free parking
This smoke-free motel features free self parking. Weekly housekeeping is available.
The Knolls offers 10 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Martinsburg motel provides complimentary wireless Internet access. 55-inch Smart televisions come with digital channels. Housekeeping is provided weekly.

During your stay at The Knolls, you'll be close to Chesapeake and Ohio Canal. Enjoy features like free self parking.
  • Free WiFi
  • Free self parking
  • 6 minutes by car from Hillside Lake and 8 minutes from Wonderment Puppet Theater
Limited free parking is available on a first-come, first-served basis.

This Martinsburg motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (weekly) (for a fee)

Accessibility

  • Area rugs in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 40.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Knolls Motel
The Knolls Martinsburg
The Knolls Motel Martinsburg

The Knolls Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 73 out of 85 reviews
Rating 8 - Good. 11 out of 85 reviews
Rating 6 - Okay. 0 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was located near to the activities that we were interested in - Antietam and other historical sites
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️⭐️⭐️⭐️⭐️ Our weekend getaway at The Knolls Hotel was absolutely perfect. From the moment we arrived, everything felt calm, cozy, and inviting. The room was spotless, and the bed was unbelievably comfortable—just like home, only better. We loved how peaceful the atmosphere was, giving us the chance to truly relax and reconnect. The location couldn’t be better, with great restaurants and local spots just minutes away. The Knolls Hotel is a hidden gem—ideal for couples looking for a quiet, romantic escape. We can’t wait to come back!
Loved the wall art
Bathroom super clean
The whole vibe
Relaxing just like home
Stayed 2 nights in Oct 2025

10/10 Excellent

Taylor

Stayed 2 nights in Sep 2025

10/10 Excellent

Megan Danielle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. It was the perfect space and there was great communication. I’d definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Breanna

Stayed 7 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Parthav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The state was extremely amazing. The place was completely spotless and clean. I would stay here again when I come down for my next visit absolutely love it very beautiful places to stay.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good for a very short stay

Room was nice but shower was an issue, as it was tiny and very difficult to control the temperature.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! If you are in the area and need a place to stay please stay here, you will love!!
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Stayed 21 nights in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cc
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper clean and neat !
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We needed a place to stay as we were traveling through the area and found the knolls on hotels.com. It had great reviews so we decided to give it a shot. We did not realize this when booking on hotels.com, but while this looks like a hotel or motel, it is also similar to an airbnb in the sense that there is no front desk, you communicate with the owner via text, and will need to read and agree to owners rules upon arrival. You will also need to pull the sheets off the bed and take out the trash in accordance with the checkout procedure rules. We had absolutely no problem with the rules, there weren't many and they were easy to follow, just throwing it out there in case there are guests who prefer a hotel style over the airbnb style. We were very pleased with the room, it was extremely clean and comfortable and came with complimentary snacks and waters. The owner was friendly and easy to communicate with and made us feel welcome. There was a restaurant a minute down the road that provided delicious food and drinks (ladder house bar and grill). The property was quiet and the clean and comfortable room provided us with a great stay before we continued our travels in the morning. We would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

4/10 Poor

Carl

Liked: Cleanliness
Disliked: Room comfort

Disappointing

Very poor experience. Super bright outside security flood light swamps the room in light at night. Only cheap blinds on the window so nothing can be done, requiring me to go buy an eye mask. It’s so bright it casts shadows in the room and I could read the time on the wall clock. A/C heater is very loud and cycles on and off all night so bring ear plugs. In the morning I hoped to shower but even after running the water in the shower and sink for 5 minutes there was still no hot water. Bathroom is the size of my RV’s bathroom. There is no closet, ironing board or desk. Only furniture worth mentioning is the bed and one chair. There are 10 pillows on the bed (6 are decorator pillows) and the only place to put them other than on the floor is on the only chair in the room. Guests are required to read a 3 ring binder of rules then send a text message to confirm you agree to them. If you don’t follow all of them there is a $50 fine. Before checkout guests must follow a list which includes bagging all trash then taking it to the end of the driveway and putting it in a trash can. Additionally, guests must strip the bed and put the sheets and any used towels in a hamper. Advertised price was $92 per night but additional fees and taxes take the price to about $150 per night. There is nothing of note nearby so guests must drive everywhere so I will be staying elsewhere next time. I rarely write reviews but this time I felt it was necessary.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend stay

Very comfortable room, if a little small. Service was very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, staff was extremely helpful. Small but just enough for two people, clean. Well lit parking and right at your room so felt safer than some of the hotels I've stayed in where you are carrying your belongings across parking lots. Will definitely be back, it was just right for a beautiful weekend visiting close by Harper's Ferry and Shepherdstown. Can't wait to return
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Stayed 2 nights in Aug 2024