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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Lobby
Blackout curtains, iron/ironing board, travel cot, free WiFi
Exterior
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪3 min walk‬
  • Place, The Commons
    ‪2 min drive‬
  • Place, For the Kids, By George Children's Museum
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, travel cot, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Blackout curtains, iron/ironing board, travel cot, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Blackout curtains, iron/ironing board, travel cot, free WiFi

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Blackout curtains, iron/ironing board, travel cot, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Blackout curtains, iron/ironing board, travel cot, free WiFi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Blackout curtains, iron/ironing board, travel cot, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 755 reviews
The price is €96
includes taxes & fees
15 Feb - 16 Feb
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About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and a fitness center
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and a 2-minute drive from Wonderment Puppet Theater
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. Tru By Hilton Martinsburg also features a fitness center, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 332 out of 424 reviews
Rating 8 - Good. 61 out of 424 reviews
Rating 6 - Okay. 20 out of 424 reviews
Rating 4 - Poor. 3 out of 424 reviews
Rating 2 - Terrible. 8 out of 424 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Omkar

Liked: Staff & service, property conditions & facilities
I stayed here for two days while in town for work. The room was clean but quite small and didn’t have a closet. There was also a strong smell when I arrived — maybe from a room freshener — which was a bit much. There were dogs barking in nearby rooms, and since I didn’t have a pet, it made resting difficult. Check-in was smooth and the staff seemed friendly. I’ve stayed at other Hilton locations and never had this issue, so it was a bit disappointing overall. I didn’t use the other amenities, so I can’t comment on those.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul L Flacks

Stayed 1 night in Nov 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff were attentive and welcoming. Having board/cards games available to use in the room was a nice option. Overall, the hotel was clean and well maintained.
Stayed 1 night in Nov 2025

10/10 Excellent

Martha

Stayed 1 night in Oct 2025

10/10 Excellent

Jeris Jamaal

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Oct 2025

8/10 Good

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

GREG, Princeton

Great!!!
Stayed 1 night in Oct 2025

8/10 Good

Mark, Bourne

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maggie

Stayed 1 night in Oct 2025

10/10 Excellent

winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast had very little choices and had very little flavor.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Jayden the Front desk person at check in was great. I did not stay for breakfast, that is the reason for no rating.
Stayed 1 night in Oct 2025

8/10 Good

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, only problem no microvawe in room
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have a pet with us. Visiting our granddaughter at Shepherd’s College. Very pleased with everything at the hotel. The young man at check-in and checkout was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t go wrong with this place! Everything was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front staff. Very clean room and spacious bathroom. Soft bed sheets Nice modern decor and vibe.
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025