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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Exterior
Desk, blackout curtains, iron/ironing board, travel cot
Fitness facility
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪3 min walk‬
  • Place, Adam Stephen House
    ‪5 min drive‬
  • Place, For the Kids, By George Children's Museum
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, travel cot

Room, 1 King Bed

9.6 out of 10
Exceptional
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, travel cot

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, travel cot

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, travel cot

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, travel cot

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, travel cot

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

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About this property

Tru By Hilton Martinsburg

A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones.

Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and a 2-minute drive from Wonderment Puppet Theater
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Tru By Hilton Martinsburg also features a fitness center, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 356 out of 457 reviews
Rating 8 - Good. 69 out of 457 reviews
Rating 6 - Okay. 21 out of 457 reviews
Rating 4 - Poor. 3 out of 457 reviews
Rating 2 - Terrible. 8 out of 457 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

darryl

Stayed 1 night in Dec 2025

10/10 Excellent

Desiree

Stayed 1 night in Dec 2025

10/10 Excellent

Juan carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Hillary

Stayed 1 night in Dec 2025

10/10 Excellent

James, Princeton

Easy stay. Good breakfast. Nice staff. ChargePoint EV chargers (there are six) made charging our car easy.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas, Goose creek

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is one of our favorites! Very clean and staff including manager are awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Chastity

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean rooms. Breakfast was really good. Loves they had games and a pool table. Close to alot of restaurants making it convenient.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Dec 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas, Goose creek

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed here twice now, it’s a little over half way when we go to NY. My wife is very picky and is a clean fiend, everywhere we stay she wipes everything down and if the first wipe is dirty I know about it haha!! She loves this place both times the wipes are not dirty!! Very clean no complaints!! The staff members are very friendly and our little dog loves them too. We will stay again, only place on our way to NY!
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Vlad

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Marca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived after midnight, and the bright, welcoming atmosphere was great. We loved our room. Everything was clean and cheerful. Appreciated that there was no carpet or heavy drapes.
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Stayed 3 nights in Nov 2025

10/10 Excellent

Marilyn

Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room hotel with very friendly greeter
Stayed 1 night in Nov 2025

8/10 Good

Ray

Stayed 1 night in Nov 2025

10/10 Excellent

elizabeth de la

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was great, nice hotel, great location clean and staff were magnificent
Stayed 4 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice room that was clean and inviting!
Stayed 1 night in Nov 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Omkar

Liked: Staff & service, property conditions & facilities
I stayed here for two days while in town for work. The room was clean but quite small and didn’t have a closet. There was also a strong smell when I arrived — maybe from a room freshener — which was a bit much. There were dogs barking in nearby rooms, and since I didn’t have a pet, it made resting difficult. Check-in was smooth and the staff seemed friendly. I’ve stayed at other Hilton locations and never had this issue, so it was a bit disappointing overall. I didn’t use the other amenities, so I can’t comment on those.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul L Flacks

Stayed 1 night in Nov 2025