Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

An outdoor seating area with a fire pit, blue sofas, and string lights.
Desk, blackout curtains, iron/ironing board, travel cot
Fitness facility
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪3 min walk‬
  • Place, Martinsburg Roundhouse
    ‪6 min drive‬
  • Place, For the Kids, By George Children's Museum
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Walk-in Shower

  • Sleeps 2
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Tru By Hilton Martinsburg

A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones.

Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and a 2-minute drive from Wonderment Puppet Theater
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Tru By Hilton Martinsburg also features a fitness center, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 380 out of 495 reviews
Rating 8 - Good. 76 out of 495 reviews
Rating 6 - Okay. 25 out of 495 reviews
Rating 4 - Poor. 4 out of 495 reviews
Rating 2 - Terrible. 10 out of 495 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Value
Stayed 3 nights in Feb 2026

8/10 Good

Patricia C

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were on the smalll side but very clean with comfortable beds. Convenient location, too. Would have liked to have a microwave.
Stayed 1 night in Feb 2026

10/10 Excellent

tanya

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
It can be nerve racking to book a random hotel in a random town because you’re traveling but I was so pleasantly surprised at how nice it was. The price was affordable so I was nervous but it really exceeded my expectations. The guy who checked me in was so friendly and welcoming, I think his name was Cam. The room was very nice, clean and quiet. The bed was very comfortable. The breakfast was great, that machine makes the best pancakes. I felt safe staying there alone which it’s important. Overall, just a perfect hotel experience and I don’t say that a lot.
Stayed 1 night in Jan 2026

10/10 Excellent

Sabrina

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, simple hotel (first time in this chain), but comfortable, colorful and clean. Standard simple breakfast. Good choice for the price.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
No issues, very happy. The shoe shelf suitecase is European touch...Simplified clean and easy.
Stayed 1 night in Jan 2026

10/10 Excellent

Maurice

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
New, Clean, perfect for business trip
Stayed 1 night in Dec 2025

10/10 Excellent

Marianna

Stayed 1 night in Jan 2026

6/10 Okay

Tammy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was awesome and well kept up. Room was very nice. Only one staff member ar the front desk had issues.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Stayed 3 nights in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Dec 2025

8/10 Good

Chloe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2025

10/10 Excellent

Shishir

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great at this hotel, clean room, very comfy bed, courteous staff, good breakfast, EV charging. The stay was great beyond expectations. Its a minimalist room with all the required thing for a night stay. Will definitely make it a point again to stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Stayed 3 nights in Dec 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick easy check in. Friendly staff. Clean and quiet room. Would definitely stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Dana

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
All the staff and everything was wonderful
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2025

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was short but very pleasant. We were greeted by Cameron, who was very kind and friendly, very polite and attentive to detail. He explained everything perfectly. The room is what you would expect for the price, a minimalist style (I compare it to the new decor of fast-food restaurants) but understandable given the cost. The soundproofing isn't very good, especially the windows and walls; you can hear almost everything that happens outside, and with wind, it's unbearable. The bathroom has dispensers for the different liquids (shampoo, soap, etc.), something I don't like in new hotels, since thousands of hands touch them, even while showering, ugh. Although visually they were clean. The room cleaning was perfect, nothing to complain about. The television was very good. The breakfast was also in line with what you pay, but very good, and everything was very clean and perfectly arranged. The coffee was top-quality, available 24/7. The hotel looks like it was finished yesterday, impeccably clean and new. I'm giving it the highest rating because of the friendliness and dedication of the staff, the cleanliness, and the convenience of the location. I would lower the score for the engineering and the decor, but the price is commensurate with that, I can't ask for more, it would be unfair. This must be the first hotel in this price range where I don't smell marijuana in the hallways. I loved that. Overall, I recommend it, very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Minh

Stayed 1 night in Dec 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff who went out of their way to be kind. The rooms were clean and we enjoy the pops of color that are different from those found in other hotels. The beds were firm, a preference for some in our family. Pillows were cozy.
Stayed 1 night in Dec 2025