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Atlantis Palace Hotel

4.0 star property

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Photo gallery for Atlantis Palace Hotel

Private beach, sun-loungers, beach umbrellas, beach towels
Lobby sitting area
2 outdoor pools, pool umbrellas, pool loungers
Double Room, Patio
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via Spiaggia 257, Mascali, CT, 95016
  • Place, Spiaggia di Fondachello
    ‪1 min walk‬
  • Place, Porto dell' Etna
    ‪17 min drive‬
  • Place, Riposto Beach
    ‪20 min drive‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪46 min drive‬

Room options

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Classic Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Patio

Superior Room, Patio

Superior Room, Patio

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Patio

Double Room, Patio

Double Room, Patio

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Atlantis Palace Hotel

At Atlantis Palace Hotel, spend the day on the private beach where you can enjoy volleyball, then return for a meal at one of the hotel's 2 restaurants.
Atlantis Palace Hotel offers 47 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Mascali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Atlantis Palace Hotel, you're connected to the convention center and just a quick walk from Spiaggia di Fondachello. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, 2 coffee shops/cafes, a beach bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a private beach, an outdoor tennis court, and volleyball
  • 11.7 mi (18.8 km) from Corso Umberto and 11.9 mi (19.1 km) from Piazza del Duomo
  • Airport, train station, and shopping center shuttle service available for a fee
Simply step outside to unwind on the hotel's beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Atlantis Palace Hotel for summer fun including 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool.

There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers outdoor tennis courts, a rooftop terrace, and a garden. You'll have access to the indoor pool and health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mascali hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Atlantis - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Pizzeria - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 6 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlantis
  • Pizzeria

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Karaoke
  • Library
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Scooter/moped rentals
  • TV in common areas
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 140 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Atlantis Palace Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Atlantis Palace
Atlantis Palace Hotel
Atlantis Palace Hotel Mascali
Atlantis Palace Mascali
Atlantis Palace Hotel Mascali, Italy - Sicily
Atlantis Palace Hotel Hotel
Atlantis Palace Hotel Mascali
Atlantis Palace Hotel Hotel Mascali

Atlantis Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 169 reviews
Rating 8 - Good. 74 out of 169 reviews
Rating 6 - Okay. 26 out of 169 reviews
Rating 4 - Poor. 11 out of 169 reviews
Rating 2 - Terrible. 0 out of 169 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Silvio

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

silvy

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 2 nights in May 2025
Verified

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Beach has chairs for a charge. Hotel is very old. Staff was good. The mattresses need updated. I believe they are from the 70’s. Could feel the springs.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Wai Ching

Liked: Cleanliness, staff & service, room comfort
All the staffs are superstars. They are really friendly and helpful. No matter anytime, they always give us a hand.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Atlantis. The staff was exceptionally sweet, attentive and helpful! The hotel/ resort was so well appointed, fun the explore, so many areas to relax. Easy to walk to the shoreline and neighboring towns. We visited off season, it must be amazing in season. Thank you to the entire staff and the best driver Giatano!!!!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Valon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street outside hotel dark at evenings / night
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just disappointed The main reason for booking was the private beach but that just isn't true. It's just a beach club like any other and you have to pay to use it. The food way so bad. Laughably bad. The worst pizza I've ever seen. Frozen garlic bread with some cold ham and cheese sprinkled on top! In Italy. The town is just a 15 minute walk away but it's a horrible walk on dirty roads with no pavements. Dirty and dangerous. The rooms are very dated. Taxis are insanely expensive. €20 for 3km. On the plus side the staff were nice and tried they're best
Stayed 1 night in Aug 2024
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel dog med en lidt afsides beliggenhed God mulighed for at spise ved poolen. Stor dejlig pool og rigeligt med solvogne. Kort gåtur til stand med sten på den anden side af gaden.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Bonita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wij kregen een recent gerenoveerde kamer, maar het toilet was hier mega hoog. Ook roken wij in de badkamer vaak de keuken van het hotel. Ons terras/ingang van de kamer zat in het pad voor de leveranciers, dus echt niet gezellig. Het hotel is erge verouderd en de weg ernaar toe is ook niet handig. Wel heel aardig personeel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location stupenda. Personale davvero cordiale, disponibile. Tutto davvero bello! Cibo ottimo, dosi abbondanti. Da tornarci!
Stayed 7 nights in Sep 2025
Verified

8/10 Good

iwan

Liked: Cleanliness, staff & service
Mascali is een rustig, vies dorpje dat niet is ingesteld op toeristen. Goed voor op doorreis ,maar niet voor een langer verblijf. Hotel was schoon wat dus niet geld voor de omgeving. De mensen vd receptie en restaurant waren heel aardig. Ontbijt was goed, voor het avondeten ben je eigenlijk wel genoodzaakt om hier te eten want in het dorpje is eigenlijk niets. Eten in restaurant van hotel is goed
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mesut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sakin huzurlu bir otel
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Sehr schön am Strand gelegen
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable

Hôtel très agréable. La réceptionniste est très sympathique et nous a procuré de précieuses informations. Chambre propre et spacieuses. L'hôtel dispose d'un restaurant avec un rapport qualité prix très satisfaisant. Le petit déjeuner est copieux et varié.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Hella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel mit super Frühstück

Gutes Hotel, sieht von außen allerdings ziemlich schäbig aus. Genügend Parkplätze auf dem Gelände. Zimmer sind okay, im Badezimmer aber keinerlei Ablagemöglichkeiten. Umfangreiches Frühstück, man kann sich sogar frischen Orangensaft pressen!
Stayed 7 nights in Jun 2024
Verified

6/10 Okay

Denis

Colazione di basso livello per un 4 stelle, assenza totale di prodotti tipici freschi e una macchina per le spremute improponibile, dannatamente rumorosa e dato il numero degli ospiti sempre in funzione. Consiglio vivamente di sostituirla con qualcosa di adeguato alla struttura.(4stelle) Per il resto la struttura si presenta bene, il personale è cordiale e sempre disponibile. Buoni i servizi.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Magnus

Liked: Cleanliness, staff & service, room comfort

Mycket trevligt

En fantastisk resa med familjen på ett bra ställe. Maten var kanon men frukostrestaurangen var ganska högljudd. Väldigt stor pool med bra service och trevlig personal.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Christian

Liked: Cleanliness
Etwas in die Jahre gekommenes Hotel, jedoch gut gepflegt und sauber. Das Personal ist freundlich. Hotel liegt 2 Minuten vom Strand entfernt. Leider ging die Klimaanlage nicht (was bei 28 Grad Außentemperatur unerfreulich ist). Auf Nachfrage wurde uns mitgeteilt, dass die Anlage im Oktober nur noch stundenweise zur Mittagszeit läuft, was aber Abends nichts gebracht hat. Zimmer sind sehr laut und hellhörig. Samstagabend sollte man nicht vor 1 Uhr nachts schlafen wollen, da durch laute Partymusik das schlafen unmöglich ist. Frühstück ist die 4 Sterne absolut nicht wert; es gibt auch nur Fertigkaffee, was ich in Italien anders erwarten würde. Ich würde hier nicht mehr übernachten wollen.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

federico

Liked: Staff & service
Disliked: Cleanliness
Invasi dalle formiche, ottimo per il mare, difficile muoversi senza mezzi per visitare posti di interesse.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Takeshi

Liked: Cleanliness, staff & service
A bit old, but has a pool and a bar with kind staffs, all you need for the vacation.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Jose-Vicente

Liked: Cleanliness, property conditions & facilities, room comfort

Fine but not 4 star experience

Overall the hotel is fine, but we had a dissapointing experience upon our arrival. The room that was appoitend to us smelled really badly like cigarettes (in a way that it was like entering an ash tray). When we complained to the staff about this, their reply was: 'just open the windows and spray some deodorant'. Only after I then threatened to cancel and to find a different hotel, they found a solution and gave us another room. To me this is not 4 star client friendly service. Overall I wiuld rate this hotel maybe three stars, but not 4.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Verified traveller

Upon checking in, the clerk took everyone’s ID and would not return them till hours later. There were nine of us and she tried to tell us which of the three rooms everyone was to stay in. We had already planned out who was where and she tried to dictate where we were to sleep. The air conditioner in our room was very loud and the beds were not comfortable. This is advertised as a four star hotel but it seemed more like a two star. The pool closed at 6pm so we didn’t get to use it at all.
Stayed 1 night in May 2022
Verified

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Aria condizionata rumorosa in stanza e assenza di tapparelle alle finestre della camera con sveglia al primo mattino. Prima colazione eccezionale,pranzo e cena buoni. Rapporto qualità-prezzo ottimo Personale disponibile e gentilissimo
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, delicious food, extremely friendly staff. Very good location and nice facilities !
Stayed 9 nights in Aug 2020
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Vacation

The hotel staff was friendly and helpful. The hotel is really clean. We watch them consistently clean while staying here. We paid for the full meal so that we didn't have to leave the hotel. The 4 course meal is amazing for both lunch and dinner. Breakfast was included and we were served due to covid which we didn't mind. The hotel have pool on site and their own private beach just across the street. They are a little ways from the town which was perfect for us who just want to sit relax and enjoy the beach.
Stayed 2 nights in Jun 2020