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Sierra Lago Resort & Spa - All inclusive

Property class: 4
VIP Access

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Photo gallery for Sierra Lago Resort & Spa - All inclusive

A modern outdoor deck with a fire pit, seating, and a glass-enclosed area with a wooden roof.
A modern dining area with a wooden table and chairs, a sofa, and a chandelier. Large windows offer views of the outdoors.
A modern dining area with a large table and chairs, a chandelier, and large windows offering a view of trees.
A spacious room with a bed, sofa, and coffee table, featuring exposed wooden beams and large windows.
A wooden deck with a pool, lounge chairs, and a table with towels and drinks.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Lago de Juanacatlan, s/n, Mascota, JAL, 46900
  • Place, Laguna de Juanacatlán
    ‪1 min walk‬
  • Place, La Preciosa Sangre Temple Ruins
    ‪42 min drive‬
  • Place, Main Square
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Cabin, 2 Double Beds

A hotel room with two beds, a sofa, a fireplace, and artwork on the walls.

Standard Cabin, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Cabin, 1 King Bed

Iron/ironing board, WiFi, bed sheets

Standard Cabin, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 8

Room

  • Sleeps 8

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for MASTER SUITE CABANA 2 BEDROOMS

A modern hotel room with a large bathtub, a sofa, a dining table, and a balcony with a view of the outdoors.

MASTER SUITE CABANA 2 BEDROOMS

  • 45 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 8

Room

  • Sleeps 8

Room

  • Sleeps 8

Room

  • Sleeps 8

Room

  • Sleeps 4

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About this property

Sierra Lago Resort & Spa - All inclusive

This smoke-free property features 2 restaurants, a full-service spa, and an outdoor pool. Self parking is free. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.
Sierra Lago Resort & Spa - All inclusive offers 34 accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2023.

An outdoor tennis court and complimentary bicycles are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Our customers tell us they enjoy the overall property condition at Sierra Lago Resort & Spa - All inclusive. During your stay, you're just a quick walk from Laguna de Juanacatlán. Free self parking, 2 restaurants, and a full-service spa are available.
  • Free self parking
  • Enjoy Regional cuisine while dining at El Lago Restaurant
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Amenities include a multilingual staff, a terrace, and a lobby fireplace
  • Onsite recreation includes an outdoor tennis court, a steam room, and complimentary bicycles
  • 0.1 mi (0.1 km) from Laguna de Juanacatlán and 10.5 mi (17 km) from La Preciosa Sangre Temple Ruins
Sierra Lago Resort & Spa - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sierra Lago Resort & Spa - All inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

A hot tub, a steam room, and a terrace are also featured at Sierra Lago Resort & Spa - All inclusive. Free self parking is available.

This 4-star Mascota property is smoke free.

Sierra Lago Resort & Spa - All inclusive has 2 restaurants serving breakfast, lunch, and dinner.
La Terraza - This restaurant specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Rowing/canoeing

Land activities

Bicycling
Soccer
Tennis

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 130 per night)
  • Available in some public areas: WiFi (MXN 130 per day)

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • El Lago Restaurant
  • La Terraza

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Paddleboard
  • Rowing/canoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 floor
  • 34 buildings
  • Banquet hall
  • Fireplace in lobby
  • Renovated guestrooms - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: MXN 130.00 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 130 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Sierra Lago
Sierra Lago Mascota
Sierra Lago Resort
Sierra Lago Resort Mascota
Sierra Lago Hotel Juanacatlan
Sierra Lago Resort & Spa Mascota, Mexico - Jalisco
Sierra Lago Resort And Spa
Sierra Lago Resort Spa
Sierra Lago Resort Spa
Sierra Lago Resort Spa All Inclusive
Sierra Lago Resort & Spa - All inclusive Mascota
Sierra Lago Resort & Spa - All inclusive All-inclusive property

Sierra Lago Resort & Spa - All inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 158 out of 203 reviews
Rating 8 - Good. 26 out of 203 reviews
Rating 6 - Okay. 9 out of 203 reviews
Rating 4 - Poor. 5 out of 203 reviews
Rating 2 - Terrible. 5 out of 203 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
All of the staff was very nice, food was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tamsyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very beautiful the place
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. tranquility and serenity of the peaceful mountain skies
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Katia

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it going back in July
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabin like rooms with killer views. Lots of activities to enjoy and loved that the meals were included. Overall a quite serene place to rest and relax.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place Roberto went above and beyond Highly recommend
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Jacque

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful serene property. Excellent service by a wonderful team.
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

leticia

Liked: Cleanliness
BATHROOM NEEDS TO BE REMODLE THE BED IS TO BIG FOR THE ROOM. THIS PLACE IS NOT FOR SENIORS NO LIGHT TO OUR WALK WAY TO GET TO THE ROOM FOOD OK SERVICE EXCELLENT
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

gustavo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In the hotel description there where different descriptions
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Alvard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for those who love and appreciate nature. It's a very unique property. We loved every minute of our stay. It's very clean, comfortable bedding, just breathtaking location. Be sure to get a driver from the resort to take you to the hotel as the drive up the hill is not the best. Would definitely go back
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

JESUS BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

German

Disliked: Property conditions & facilities
Poor customer services. Problem with hot water access.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Seri

Disliked: Staff & service, amenities, property conditions & facilities
I didnt like that it was 3 hours from the airport, cost me $400 usd for transportation. No electrocity in some areas. No heater or ac ( i froze) noone speaks english, so it was a huge communication barrier. Very rough and nearly undriveable road to resort. The walways to rooms, were narrow and uneven. We were susposse to stay 4 days, we checked out after the first night. I took videos and pictures of all of this
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está increíble, lleno de vegetación y la atención increíble!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de calidad
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Nancy

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Para ser un todo incluido no se siente como un todo incluido … bar que cierra a las 11 pm , no internet más que en ciertas áreas … si buscas desconexión ahí sería el lugar pero no se gana un 10/10 que esperaba :(
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Laura

Lugar increĂ­ble
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Juan Arturo

Liked: Cleanliness, staff & service, amenities
El hotel es maravilloso visualmente y en instalaciones está espectacular, los paisajes e instalaciones son increibles, aunque tiene sus detalles en el servicio del personal, todos son super amables pero siempre da la sensación de que hay poco personal pues no hay gente en el bar de la alberca en horario en que está abierta, en el restaurante siempre se ven pocos meseros vueltos locos y ellos mismos te dicen que es porque el mismo que atiende en restaurante atiende en alberca al mismo tiempo, y así en otras zonas y en una ocasión que fuimos hace un año era igual entonces es un problema recurrente, aunque recalco que todos super amables pero si se siente la falta de personal, de igual forma en recepción a veces no había gente, en el bar principal, etc, lástima por lo que cobran uno esperaría cuidaran esos detalles.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
Todo nos encanto, la habitacion super comoda con una vista al lago, la comida muy rica y con buenas porciones. El personal fue lo mejor, todos muy lindos y con un trato calido a sus huespedes.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Mayda Ariadne

Liked: Cleanliness, staff & service, amenities
Todo estuvo espectacular
Stayed 1 night in Nov 2025