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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Room, 1 King Bed, Accessible, Non Smoking
Free buffet breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
410 5th St Sw, Mason City, IA, 50401
  • Place, The Historic Park Inn Hotel and City National Bank
    ‪9 min walk‬
  • Place, Music Man Square
    ‪11 min walk‬
  • Place, Meredith Willson Boyhood Home
    ‪11 min walk‬
  • Airport, Mason City, IA (MCW-Mason City Municipal)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites

Hotel in Mason City with free breakfast and a 24-hour business center
This hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite.
Comfort Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.

This Mason City hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels and Netflix. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you'll be within walking distance of The Historic Park Inn Hotel and City National Bank. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Within a 15-minute walk of The Historic Park Inn Hotel and City National Bank and Music Man Square
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. An indoor pool, a vending machine, and gift shops/newsstands are also featured at Comfort Inn & Suites. Self parking is free. A complete renovation of Comfort Inn & Suites was completed in October 2024.

Smoking is allowed in designated areas at this Mason City hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - October 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Mason City
Quality Mason City
Quality Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Mason City
Comfort Inn & Suites Hotel Mason City

Reviews

Comfort Inn & Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 65 out of 110 reviews
Rating 8 - Good. 25 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

Reviews

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good Hotel

It comfortable, clean like the changes that was made to this Hotel! It was close to my favorite restaurant Culver’s and to the Event went to
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Grand Junction

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room, and cleanliness.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
OK. Felt safe in its location.
Stayed 1 night in Jul 2025

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient. Outside property not so appealing. Very comfortable and welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Thru
Stayed 1 night in Jul 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, room comfort

Quick stay

We were in town for a funeral so was a quick trip and the hotel was everything we needed clean quick check in and rooms were comfortable. The shower was great!
Stayed 1 night in Jul 2025

6/10 Okay

murti

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was terrific! Nice clean relaxing room! Staff was very friendly and accommodating!
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jerusalem

Liked: Cleanliness, staff & service, amenities
Clean hotel that does the job
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
It was very average - not modern, pool was closed, breakfast very limited. Staff was nice and helpful, room was clean but a bit musty. Staff tries hard but it's difficult to keep lipstick on a hog
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Travelled with family
Was very updated and clean which was important to us. The parking lot and outside of building could use updating but that didn’t hurt the inside. Was very pleasant stay.
Stayed 1 night in Jun 2025

8/10 Good

VIKKI

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Comfortable room
Stayed 1 night in Jun 2025

8/10 Good

Ashton

Stayed 1 night in Jun 2025

2/10 Terrible

Amy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We checked into our room no problem, but it is advertised as renovated…it is but done very crappy. It started to rain early morning(about 5 am) and they have windows that are one piece of glass…you cannot open them. The rain was pouring through the top of the window.We put towels down 1st and soaked all 4 bath towels in seconds. I then grabbed the ice bucket. I filled 4 ice buckets full of water before giving up. The carpet was soaked, the air conditioner was soaked, the one bed had water splashed all over it. We were on the 2nd floor(so a floor above us) and water started coming through the center of the room. Went down to the front desk and they were mopping up the lounge area. It was soaked. They were very gracious about moving us to another room…but no offer of any type of compensation for the inconvenience. Got into the 2nd room which was on the back of the building on the 3rd (top) floor and no leaks, however the air conditioner got water condensation all over the floor. I put two towels under it but it went through those towels and all over the carpet. We would have checked out of the motel, but we were there because we were attending two funerals of family members. Also want to mention that we Saw that they ended up renting out our original room again (tried to rent it out to our son 1st..he refused because the smell of mold and mildew was so bad. He didn’t even walk over to the window area). Also, the continental breakfast is a disappointment.
Filling ice buckets from rain inside window
Water coming through ceiling
Water coming through-note old water stain
Stayed 2 nights in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person who checked us in was very kind and efficient. Great experience at this newly renovated hotel.
Stayed 3 nights in Jun 2025

4/10 Poor

Michael D

Stayed 7 nights in Jun 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a decent place for the price. Recently remodeled so appears to be a nice hotel however cleanliness could use some work. I would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025