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Best Western Hotel Plaza Matamoros

Property class: 3

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Photo gallery for Best Western Hotel Plaza Matamoros

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Lobby
In-room safe, individually decorated, individually furnished, desk
Lunch and dinner served, Mexican cuisine
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
9th And Bravo Street #1421, Matamoros, TAMPS, 87300
  • Place, Parque Olímpico Cultura y Conocimiento
    ‪15 min walk‬
  • Place, Casamata Museum
    ‪2 min drive‬
  • Place, Rigo Tovar Monument
    ‪4 min drive‬
  • Airport, Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Hotel Plaza Matamoros

This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Hotel Plaza Matamoros offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations have separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Matamoros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Hotel Plaza Matamoros. During your stay, you'll be within walking distance of Parque Olímpico Cultura y Conocimiento. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at El Patio
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 15 minutes by foot from Parque Olímpico Cultura y Conocimiento and a 3-minute drive from Casamata Museum
Best Western Hotel Plaza Matamoros offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Hotel Plaza Matamoros. Free self parking is available.

This 3-star Matamoros hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
El Patio - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Patio

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 4 to January 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Hotel Plaza Matamoros

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 14 and close December 01.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Plaza Matamoros
Best Western Plaza Matamoros
Best Western Matamoros
Matamoros Best Western
Best Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel
Best Western Hotel Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel Matamoros

Best Western Hotel Plaza Matamoros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 783 reviews
Rating 8 - Good. 221 out of 783 reviews
Rating 6 - Okay. 78 out of 783 reviews
Rating 4 - Poor. 23 out of 783 reviews
Rating 2 - Terrible. 31 out of 783 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jovan

Travelled with family and small children, Business traveller
Disliked: Amenities
Sound proof windows, better beds.
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando, houston

Stayed 1 night in Dec 2025

10/10 Excellent

Nayelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here plenty of times now, have always felt safe and walkable distance to all the places I go to. Very clean and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and quaint. A bit small but it’s just fine. The staff is very helpful. Overall, a very nice place to stay.
Stayed 1 night in Nov 2025

8/10 Good

Fidel

Liked: Cleanliness, amenities
Parking was just on But breakfast wasn’t all that good, but the people were nice and polite
Stayed 1 night in Nov 2025

10/10 Excellent

Cristian

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous....Ms Jasmine front desk was awesome
Stayed 2 nights in Nov 2025

8/10 Good

Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Oct 2025

8/10 Good

Carolina

Stayed 1 night in Aug 2025

10/10 Excellent

Juana Yoselhin

Stayed 1 night in Sep 2025

10/10 Excellent

Zenaida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está espectacular
Stayed 1 night in Aug 2025

10/10 Excellent

Eliazar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Matamoros

We truly enjoyed our stay here! This is not the first time we’ve stayed in Matamoros, but it is the first time we have booked this hotel. The complimentary breakfast was delicious, rooms were squeaky clean, beds were very comfortable. The bathroom was very spacious and the water pressure was excellent. There was also a very convenient parking area right next to the hotel. We were able to enjoy the pool and it was quiet and relaxing and well maintained. Staff was incredibly friendly and accommodating, highly recommend this hotel for your Matamoros stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio y el personal muy amable
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastico
Stayed 1 night in Apr 2025

10/10 Excellent

Zenaida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar buenisimo para quedarse uno en familia
Stayed 1 night in Apr 2025

8/10 Good

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient location right next to center market.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this hotel it’s so far clean and well maintained the place it’s good everything was good
Stayed 1 night in Mar 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel stays of my traveler career

This hotel is likely the best one in town. It is very clean and safe, and so is the area around the hotel. It has beautiful architecture and decorations, rooms are remarkably comfortable and quiet. Ideal for working remotely, too. Restaurant on site has good basic food, and there are good restaurants in the area. Pool is great - large enough for swimming laps and beautiful, too. But the best part is how friendly the staff is! Owner is on site, too, most of the time. If I am ever in Matamoros again, will only stay here!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and convenient
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Algunas camaristas no hacen bien el aseo de las habitaciones, no lavan el baño y no cambian las sabanas
Stayed 5 nights in Feb 2025

2/10 Terrible

Ross

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Yo sienpre escojo este hotel por la comodidad y el servicio,pero esta ultima vez q me quede ay pata ser exacta Marzo 1 deje olvidado mi MK smart watch y cuando llame para desirles q lo olvide y no estaba en mi maleta oh carro dijieron q nunca encontraron nada y wl ultimo lugar q marka es ay no puedo creer q no sean honestos en ese sentido.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need cleaning
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and efficient for Mexico border hotel. The free breakfast was amazing and gated parking was secure
Stayed 2 nights in Feb 2025