City Express by Marriott Matamoros

3.5 star property

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Photo gallery for City Express by Marriott Matamoros

Flat-screen TV
Flat-screen TV
Superior Room, 1 Queen Bed with Sofa bed
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Room service
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Pedro Cárdenas, Infonavit Buenavista, Matamoros, TAMPS, 87390
  • Casamata Museum
    ‪6 min drive‬
  • University of Texas at Brownsville
    ‪8 min drive‬
  • Gladys Porter Zoo
    ‪10 min drive‬
  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪12 min drive‬

Room options

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

City Express by Marriott Matamoros

Hotel in Matamoros with free breakfast and area shuttle service
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
City Express by Marriott Matamoros offers 113 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Matamoros hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at City Express by Marriott Matamoros, you'll be close to Casamata Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • 6 minutes by car from Casamata Museum and 6 minutes from Rio Grande
  • Free local-area shuttle service
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A free area shuttle within 10 kilometers is available. The business-friendly City Express by Marriott Matamoros also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This 3.5-star Matamoros hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Matamoros Hotel
City Express Matamoros
City Express Matamoros
City Express by Marriott Matamoros Hotel
City Express by Marriott Matamoros Matamoros
City Express by Marriott Matamoros Hotel Matamoros

City Express by Marriott Matamoros Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 903 reviews
Rating 8 - Good. 230 out of 903 reviews
Rating 6 - Okay. 84 out of 903 reviews
Rating 4 - Poor. 49 out of 903 reviews
Rating 2 - Terrible. 64 out of 903 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Christian

Liked: Property conditions & facilities
Bad odor coming from the restroom. A/C mini split had a loud noise. I left a portable charger behind on the bed in which sadly was not return to me.

8/10 Good

Veronica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel was nice and clean,breakfast was good ,clean beds the only thing I had to clean with bleach wipes was restroom counter , not sure if a bad smell was coming from drain or mop was dirty when mop but restroom had a smell that made me concerned for my health maybe they need to clean the drain better,wash mops better with bleach and pine sol or fabulous and wash shower curtain with softener just disinfect or just make sure everything is nice and clean (disinfect everything in general) other then that I enjoyed my stay Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

gonzalo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient,
Stayed 3 nights in Feb 2025

10/10 Excellent

leslie

Stayed 1 night in Feb 2025

8/10 Good

Juana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. The staff was awesome. The only negative thing i can say is their ice machine was not working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
customer service,safety place, parking vigilance.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Feb 2025

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities
Not a good hotel overall. Sheets were stained, hotel was noisy.
Stayed 1 night in Jan 2025

4/10 Poor

.

Disliked: Cleanliness, staff & service
AC inside the room made a loud buzzing noise. Tried changing rooms but they were all the same .
Stayed 1 night in Jan 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Noé Antonio

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Ever since I turned in the wall QC unit, there was a aqui my noise through out the whole day.
Stayed 1 night in Dec 2024

4/10 Poor

Diana

Disliked: Property conditions & facilities
The bathroom has a strong drainage odor !
Stayed 1 night in Dec 2024

10/10 Excellent

Eliud

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Yo lo recomiendo
Stayed 1 night in Dec 2024

10/10 Excellent

luis, Houston

Stayed 1 night in Nov 2024

6/10 Okay

Maria

Travelled with family and small children
Liked: Staff & service
We liked there was many dining options around area and property was quiet. We did not like there was no ice or vending machine available during our stay. They were out of service. We also asked the restaurant employee for soda and they told us we had to go to a convenient store to purchase that and ice because they did not have available either.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Todo bien
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Nov 2024

10/10 Excellent

Nicole, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time staying here. Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Alberto

Stayed 2 nights in Oct 2024

4/10 Poor

Fernando de la

Travelled with partner
Disliked: Amenities, property conditions & facilities
Sofa-bed had no pad, sheets, pillows, blanket. No wash towels for shower. Cockroach on desk! Did not enjoy night left early! Complained to front desk!
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Stayed 1 night in Sep 2024

10/10 Excellent

Jose Ramiro

Stayed 8 nights in Oct 2024