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Hotel Hacienda del Viejo

2.5 star property

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Photo gallery for Hotel Hacienda del Viejo

Garden
Standard Double Room, 2 Double Beds | Television
Suite, Multiple Beds | Living area
Suite, Multiple Beds | Microwave
Suite, Multiple Beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Calle Dieciseis Zona Centro, Matamoros, TAMPS, 87300
  • Casamata Museum
    ‪2 min drive‬
  • Gladys Porter Zoo
    ‪6 min drive‬
  • University of Texas at Brownsville
    ‪6 min drive‬
  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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The price is €46
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includes taxes & fees
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About this property

Hotel Hacienda del Viejo

Hotel in Matamoros with free parking
Along with laundry facilities, this hotel has a 24-hour front desk and a garden. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Change of towels is available on request.
Hotel Hacienda del Viejo offers 20 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually furnished. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Hacienda del Viejo, you'll be within walking distance of Casamata Museum. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities
  • Just a 2-minute drive from Casamata Museum and a few minutes from Rio Grande
  • Cats and dogs welcome for a fee
A free manager's reception is offered daily. Public spaces have free WiFi. Hotel Hacienda del Viejo also features a garden and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matamoros hotel.

The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Hacienda del Viejo Hotel
Hotel Hacienda del Viejo Matamoros
Hotel Hacienda del Viejo Hotel Matamoros

Hotel Hacienda del Viejo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 9 out of 51 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marysol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this location, if you have children this hotel is it. Everyone at the property was very nice, great customer service. Clean Hotel, staff on the property 24/7. The hotel is at an easy accessible location that is close to everything.
Stayed 1 night in May 2024

10/10 Excellent

LESLI

Stayed 2 nights in Apr 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente a mis papas le a gustado su estancia en este hotel muy bien hubicado, sus cuartos estan muy limpios, el personal muy amable y siempre ayudante con el servicio
Stayed 1 night in Feb 2024

8/10 Good

Miguel

Travelled with family
Near places to eat
Stayed 9 nights in Oct 2023

6/10 Okay

Anali, Hammond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
If you don’t mind old hotels, this is the place for you, it was convenient for us, because we got a 2 single and 1 double bed for 4 people, besides is only 10 minutes from the US/MEX border, 10 minutes from the Bus Station, you have restaurants and convenient stores all around, walking distance. They advertise free WIFI but is doesn’t work, like I said it is an old hotel.
Stayed 1 night in Oct 2023

8/10 Good

roberto

Stayed 1 night in Oct 2023

2/10 Terrible

Esau

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place sucks, it’s terrible. The staff is horrible, they act like you work there. There were no bed sheets on the beds. The lady comes 30 minutes later and just hands them to me, as if I work there. One container of “soap” is the soap, shampoo, conditioner, lotion, toothpaste, lol. This place is a joke. I would rather sleep on the street next time. It’s probably more sanitized and softer than that rock they call a “bed”. Este lugar es una basura. Sin duda, es el PEOR, “hotel” donde me eh hospedado. Prefiero dormir el la calle que volver a quedarme ahí. De segura la calle está más limpia, y más suave que esa piedra a la que le llaman “cama”.
Stayed 1 night in Jul 2023

8/10 Good

Sofia

Stayed 1 night in Jan 2023

2/10 Terrible

Daisy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon trying to check in I am told that there are no rooms available and that the reservation that si made is not valid because they where fully booked.
Stayed 1 night in Sep 2022

4/10 Poor

Sergio

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
THE HOTEL IS IN REPAIR AND ALLMOST EVERYWHERE YOULL FIND WALLS IN BAD CONDITIONS, INSIDE AND OUTSIDE THE ROOMS. LADIES IN FRONT DESK, BAD ATTITUDE. LADIES CLEANING, GREAT ATTITUDE.
Stayed 1 night in Jul 2022

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y economico

Muy amables todos. Dormimos super bien. Necesitan mejores toallas no tan delgadas. El area es ruidosa Pero no se oyen los carros.
Stayed 1 night in Jun 2022

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, understanding
Stayed 1 night in May 2022

2/10 Terrible

Casey

Stayed 2 nights in May 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the desk was incredibly accommodating, and extremely helpful and knowledgeable. The lady receptionist was no so friendly, so I mostly avoided her. Due to my medical conditions (why I was there), I had to insist that the AC was left on in the room, as they shut it off once you leave the room. The gentleman made sure that this happened, and I am grateful. The floor of my room was dirty, and I cleaned it, but the bathroom was very clean and very well maintained. This is Mexico - and a border town at that - so although noisy, and difficult to clean and manage, the staff do all they can to ensure their is a safe, monitored element. It is a safe stay in a somewhat rough neighborhood. They did an excellent job, and it was greatly appreciated.
Stayed 4 nights in May 2022

8/10 Good

Alam-Acolhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe and plenty of eateries local
Stayed 3 nights in Dec 2021

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Verified traveller

Stayed 2 nights in May 2021

2/10 Terrible

Marcy, McAllen, TX

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed sheets were stained and they did not have blankets available. Room was very cold and I had to call the front desk because they had to come personally to the room to set the AC temperature with a control remote they kept. I had to asked them to change the temperature twice in the middle of the night. It was too noisy all night we could hear staff walking and talking in the hallways.
Stayed 1 night in Dec 2020

8/10 Good

NORMA Y

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

Adrián

Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Stayed 2 nights in Sep 2024

8/10 Good

Saul

Stayed 1 night in Sep 2024