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Crown Hotel

Property class: 3

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Photo gallery for Crown Hotel

Garden
Lobby sitting area
Point of interest
View from property
Balcony

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231
  • Place, Mataram Mall
    ‪4 min walk‬
  • Place, Pura Meru
    ‪19 min walk‬
  • Place, Mayura Park
    ‪19 min walk‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Superior Twin Room, 2 Bedrooms, Smoking, Garden View | Room amenity

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

  • Garden view
  • 320 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Desk, laptop workspace, free WiFi

Deluxe Room

  • Garden view
  • 400 sq m
  • Sleeps 2
  • 1 King Bed

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3.8 out of 5, Good, 14 reviews
The price is €13
includes taxes & fees
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About this property

Crown Hotel

This hotel features a full-service spa, a restaurant, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and concierge services are onsite.
Crown Hotel offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
With your stay at Crown Hotel, you're connected to a shopping center and just a quick walk from Mataram Mall. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with deep-tissue massages, body scrubs, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Mataram Mall and 14 minutes by foot from Pura Meru
  • Airport drop-off shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Crown Hotel offers its guests a full-service spa. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Crown Hotel. Free self parking is available.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Crown Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 100000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 30000 for adults and IDR 25000 for children
  • Airport shuttle fee: IDR 225000 per vehicle
  • Rollaway bed fee: IDR 100000.0 per day
  • Laundry fee: IDR 25000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that clothing is optional at Crown Hotel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram

Crown Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Govindarajan, Malaysia

Good location to get easy access for food & shops

Suitable to stay for vacation as the location of the hotel is in the city centre
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Central location, average rooms

The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.

8/10 Good

Jason

Liked: Staff & service
Disliked: Cleanliness

Satisfied

Easily accessible with good ambience, walking distance to highlights of the town.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort