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Prime Plaza Hotel Mataram

4.0 star property

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Photo gallery for Prime Plaza Hotel Mataram

A rooftop infinity pool with lounge chairs and umbrellas, overlooking a cityscape at sunset.
A modern hotel room with a large bed, bedside tables, a TV, and a seating area.
A hotel and convention center with a modern design, multiple floors, and a parking area.
A spacious dining area with a long table and chairs, a buffet counter, and a large window offering a view of greenery.
A modern lobby with a marble floor, a reception desk, and a patterned wall.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Terusan Bung Hatta, Monjok, Kec. Selaparang, Mataram, Nusa Tenggara Bar, 83122
  • Place, Mataram Mall
    ‪1 min drive‬
  • Place, Lombok Epicentrum Mall
    ‪4 min drive‬
  • Place, Senggigi Beach
    ‪32 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪53 min drive‬

Room options

Room

  • Sleeps 2
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A modern hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Deluxe Double or Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for City Double or Twin Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a wardrobe.

City Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a large bed, a desk, a chair, a flat-screen TV, and a wardrobe.

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Double Room

A hotel room with two beds, a desk, a chair, and a large mirror.

Junior Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room

A modern hotel room with a large bed, a desk, a television, and a mirror.

Premium Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

A modern hotel room with a large bed, bedside tables, a TV, and a seating area.

Executive Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Prime Plaza Hotel Mataram

Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Change of towels is available on request.
Prime Plaza Hotel Mataram offers 124 air-conditioned accommodations with free minibar items and safes. 50-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Prime Plaza Hotel Mataram, you'll be within walking distance of Mataram Mall. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Mataram Mall and a few minutes from Pura Meru
There are 2 restaurants on site. WiFi is free in public spaces. Prime Plaza Hotel Mataram offers its guests an outdoor pool and a fitness center. The business-friendly Prime Plaza Hotel Mataram also features laundry facilities, room service (during limited hours), and an elevator. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Mataram hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Prime Plaza Hotel Mataram has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 155,000 per person
  • 2 restaurants

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Prime Plaza Hotel Mataram

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 155000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number 8120009833215
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Prime Plaza Hotel Mataram Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

eliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre magnifique et personnel au petit soin. Vraiment un super choix d’hôtel si vous séjourner dans le coin
Stayed 1 night in Jul 2026