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Hotel Gyokusen

3.5 star property

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Body treatments, Thai massages
Special Room(701)12.5+8 Tatami+Living
2 bars/lounges, pub, karaoke bar
Garden
Special Room(701)12.5+8 Tatami+Living

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
53-2 Tamatsukuri Tamayucho, Matsue, Shimane-ken, 699-0201
  • Place, Tamatsukuri Hot Spring
    ‪6 min walk‬
  • Place, Tamatsukuri Onsen
    ‪7 min walk‬
  • Place, Lake Shinji
    ‪18 min walk‬
  • Airport, Izumo (IZO)
    ‪20 min drive‬

Room options

View all photos for Twin Room(No View)

Down duvets, in-room safe, individually decorated

Twin Room(No View)

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Western Style Deluxe Twin Room

Western Style Deluxe Twin Room

Western Style Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Newly Renovate on Nov] Japanese Style Superior Twin Room (47sqm), Non Smoking [View Not Guaranteed]

[Newly Renovate on Nov] Japanese Style Superior Twin Room (47sqm), Non Smoking [View Not Guaranteed]

[Newly Renovate on Nov] Japanese Style Superior Twin Room (47sqm), Non Smoking [View Not Guaranteed]

  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for [Newly Renovated on November] Superior Room (47sqm) Garden View, Non Smoking

[Newly Renovated on November] Superior Room (47sqm) Garden View, Non Smoking

[Newly Renovated on November] Superior Room (47sqm) Garden View, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

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About this property

Hotel Gyokusen

Riverfront ryokan with 2 restaurants and bars
This ryokan features 2 restaurants, 2 bars/lounges, and a snack bar/deli. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a sauna, spa services, and a 24-hour front desk.
Hotel Gyokusen offers 121 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Matsue ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at Hotel Gyokusen. During your stay, you're just a quick walk from Izumo Tamatsukuri Historical Park. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine at 料理茶屋　燕楽 -Utage-, one of the property's 2 restaurants and 2 bars/lounges
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Onsite recreation includes hot springs and a sauna
  • Just a 4-minute walk from Izumo Tamatsukuri Historical Park and 6 minutes by foot from Tamatsukuri Hot Spring
  • Free train station pick-up and train station drop-off shuttle service
Hotel Gyokusen offers its guests hot springs and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Spa services, an arcade/game room, and gift shops/newsstands are also featured at Hotel Gyokusen. A train station pick-up service and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Matsue ryokan.

料理茶屋　燕楽 -Utage- - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
居酒屋『呑ちゃん』 - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
ナイトサロン『かがり火』 - Onsite pub. Open daily.
Onsite venue #4 - karaoke bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Kaiseki meal
  • Snack bar/deli
  • Tea service

Restaurants on site

  • ナイトサロン『かがり火』
  • 居酒屋『呑ちゃん』
  • 料理茶屋　燕楽 -Utage-

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • On a river

Spa

  • Body treatments
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests ages 1-5 who are booked in half board rate plans will receive children's meals. Guests ages 6 and older who are booked in half board rate plans may receive children's meals instead of regular meals by contacting this property in advance. Meals are not available for children under 1 year old.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Gyokusen offers transfers from the train station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Gyokusen.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Gyokusen Matsue
Hotel Gyokusen
Gyokusen Matsue
Gyokusen
Hotel Gyokusen Ryokan
Hotel Gyokusen Matsue
Hotel Gyokusen Ryokan Matsue

Hotel Gyokusen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 405 reviews
Rating 8 - Good. 155 out of 405 reviews
Rating 6 - Okay. 28 out of 405 reviews
Rating 4 - Poor. 10 out of 405 reviews
Rating 2 - Terrible. 7 out of 405 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay, this location is off the beaten path for foreigners but it is such a hidden gem. It had an onsen, free drinks within a time limit, restaurant on premise, a show by performers every night, a beautiful garden and yukatas to borrow. My only regret is that I didn't stay longer. Also while they do offer a shuttle, and bikes to rent, please make sure to inform them so they can be ready to take you/accomodare you. Please also make sure that if you book, you order with breakfast and dinner, because the nearest konbini is pretty far, and many local restaurants open later or close earlier. Will come back again if given the chance.
Stayed 1 night in Aug 2025

8/10 Good

YURIKO

Stayed 1 night in Jul 2025

10/10 Excellent

TSUTSUI

Stayed 1 night in Jul 2025

10/10 Excellent

HASHIMOTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Yahiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で、良かった

広い部屋は清潔で、量感全体に清潔でした。 また、スタッフの感じも大変良く、また訪れようと思ってます。
Stayed 1 night in Jun 2025

8/10 Good

junji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

FUMIHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KEISUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

YUTAKA

Liked: Staff & service, room comfort

初めての玉造温泉

今回初めて利用させて頂きましたが、非常に満足のいく内容でした。夜のショーも想像以上にレベルが高く、大変楽しみました。朝食も内容が充実しており、お風呂も気持ちが良く、初めての玉造温泉を満喫させていただきました。
Stayed 1 night in Jun 2024

10/10 Excellent

GEOK HWEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 2 nights in May 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 10

Clean, comfortable, very roomy western beds, breakfast was very delicious and service was best in class. The cultural show was an unique experience. Parking was plentiful and free. The staff gave excellent recommendation for dinner. The property was very elegantly decorated. We thoroughly enjoyed our stay and will definitely recommend others to choose Hotel Gyokusen. Location is also very convenient to visit Matsue Vogel Park and Matsue Castle. Thank You for the wonderful stay!!! 清潔で、快適で、とても広々とした洋式ベッド、朝食はとても美味しく、サービスはクラス最高でした。 文化ショーはユニークな体験でした。 駐車場はたくさんあり、無料でした。 スタッフは夕食に素晴らしいお勧めをしてくれました。 宿泊施設は非常にエレガントな装飾が施されていました。 私たちは滞在をとても楽しんだので、他の人にもホテル玉泉を選ぶことを間違いなく勧めます。 松江フォーゲルパークや松江城への観光にも大変便利な立地です。 素晴らしいご滞在をありがとうございました！
Stayed 1 night in May 2024

8/10 Good

Kazuaki

Stayed 1 night in Nov 2023

2/10 Terrible

Kenichi

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and atmosphere!
Stayed 2 nights in Aug 2023

10/10 Excellent

Hidekazu

Stayed 1 night in Jun 2023

8/10 Good

tomomi

Stayed 1 night in Jun 2023

10/10 Excellent

YURIKO

Stayed 1 night in Jul 2022

10/10 Excellent

SUMIKA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

友人と

お部屋もお庭も綺麗でスタッフの方の対応も素晴らしくて最高でした。また行きたいです。
お庭
お庭の神社
ラウンジ
Stayed 1 night in Jul 2022

10/10 Excellent

Mizuo

Stayed 1 night in Jun 2022

8/10 Good

SACHIKO

Stayed 1 night in May 2022

10/10 Excellent

Akimitsu

Stayed 1 night in May 2022

4/10 Poor

TORU

Stayed 1 night in Jan 2022

8/10 Good

Keiko

Stayed 1 night in Dec 2021

10/10 Excellent

satoshi

Stayed 1 night in Dec 2021