Matsue Universalhotel

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Dates

April 2026

May 2026

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Free Wi-Fi
Restaurant
Air-conditioning
Laundry room
Housekeeping

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shimane Art Museum
‪12 min walk‬
Place, Matsue Castle
‪3 min drive‬
Airport, Izumo (IZO)
‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 3 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Twin Bed Room Non Smoking

Sleeps 2

Triple Non Smoking

Sleeps 3

Double Room -Smoking

Sleeps 2

Double Room Non-Smoking

Sleeps 2

Standard Single Room Non Smoking

Sleeps 1

Triple -Smoking

Sleeps 3

Twin Bed Room-Smoking

Sleeps 2

Standard Single Room Smoking

Sleeps 1

Similar properties

Breakfast included
Free Wi-Fi
Air-conditioning
Parking available

31 Mar - 1 Apr

About this property

Matsue Universalhotel

A restaurant, laundry facilities, and a 24-hour front desk are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine.

Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

During your stay at Matsue Universalhotel , you're just a quick walk from Mefu Shrine. Features include free breakfast and free WiFi in public areas, plus a restaurant.

Free buffet breakfast served daily
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Enjoy a bite to eat at the restaurant
Amenities include laundry facilities and a vending machine
Within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this 3-star Matsue hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 8:30 AM.

Matsue Universalhotel has a restaurant on site.

A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

No lift

Designated smoking areas (fines apply)

Room amenities

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

8/10 Good

Duke

Travelled with partner

10 Dec 2025

Liked: Amenities, property conditions & facilities

Could be cleaner a bit but it was fine

Stayed 1 night in Dec 2025

6/10 Okay

Seisho

13 Oct 2025

Liked: Staff & service

Disliked: Cleanliness

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

4 Oct 2025

Liked: Staff & service

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

31 Jul 2025

Stayed 1 night in Jul 2025

8/10 Good

Brenda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Ayana

30 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

2/10 Terrible

TAKASHI

22 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

3泊で予約しているのにチェックイン時に1泊の料金で請求された。宿泊数が理解できていない。また、清掃は不要で交換タオルをドアノブに掛けて下さいと依頼したのに部屋の中に入っていた。情報共有がされていないと心配になった。

Stayed 3 nights in Dec 2025

8/10 Good

けんと

21 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

キョウイチ

20 Dec 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Dec 2025

8/10 Good

Chie

Travelled with family

20 Dec 2025

Disliked: Amenities, property conditions & facilities

建物の古さは否めないが、寝るだけなら差し支えない。エアコンの効きは悪かったが、つけなくてもある程度暖かかった。朝・夕食付きでこの値段はすごい！コスパ最強！ホテルの努力を感じられた。

Stayed 1 night in Dec 2025

6/10 Okay

K otani

15 Dec 2025

Liked: Property conditions & facilities

シャワーのフックが無く手に持ってのシャワー浴で、直して欲しいです

Stayed 1 night in Dec 2025

10/10 Excellent

せいや

15 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

朝食と夕食も無料で提供し、値段もよくスタッフの対応もいい

Stayed 1 night in Dec 2025

10/10 Excellent

hiromizu

13 Dec 2025

Stayed 1 night in Dec 2025

6/10 Okay

hiromizu

11 Dec 2025

Stayed 1 night in Dec 2025

8/10 Good

sato

Travelled with family

11 Dec 2025

Liked: Cleanliness, staff & service, amenities

大浴場が使えなかったのが残念だったが、駅からすぐすぐの場所で、コンビニやお土産など買い物にも便利だった部屋も清潔で良かった(*^_^*) 晩御飯も朝ごはんも無料で嬉しいサービスだったまたリピートしたいです

Stayed 2 nights in Nov 2025

6/10 Okay

Takahide

9 Dec 2025

Disliked: Amenities, property conditions & facilities

大浴場が使用不可でした。予約前に連絡しておくべきです

Stayed 1 night in Dec 2025

6/10 Okay

KEIKO

9 Dec 2025

Liked: Cleanliness

ホテルは写真と違ってかなり古かったです。しかし料金が安いうえに朝、夕食付きでお何も問題はありません

Stayed 1 night in Dec 2025

2/10 Terrible

hiromizu

9 Dec 2025

Stayed 1 night in Dec 2025

2/10 Terrible

さおり

8 Dec 2025

Disliked: Cleanliness

穴あいてます

Stayed 2 nights in Nov 2025

10/10 Excellent

カズシゲ

8 Dec 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

諸般の事情で大浴場とサウナが使えなかったのが残念だった

Stayed 2 nights in Dec 2025

6/10 Okay

Masatsugu

8 Dec 2025

無料の夕食の生姜焼き？玉ねぎが皮部分に近いところが入っていたので固かったです。

Stayed 1 night in Dec 2025

10/10 Excellent

Wei-Yu

7 Dec 2025

Liked: Cleanliness, staff & service, amenities

整體舒適，服務人員親切，床鋪也好睡，這個價格很值得

Stayed 2 nights in Nov 2025

10/10 Excellent

Junichi

7 Dec 2025

Liked: Cleanliness, amenities

客室からの展望がよかった。スタッフの対応が丁寧だった。朝食が早くから準備され、てきぱきしていた。

Stayed 1 night in Dec 2025

6/10 Okay

あきら

6 Dec 2025

Disliked: Property conditions & facilities

スタッフの対応は良好。客室は古かった。トイレのウォシュレットも古かった。 TVが小さかった。

Stayed 1 night in Nov 2025

8/10 Good

佐季

6 Dec 2025

Stayed 1 night in Dec 2025

Matsue Universalhotel

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

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Double Room, 1 Double Bed, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking