See all properties

Hotel Buena Vista

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Buena Vista

Exterior
Restaurant
Standard Twin Room, Multiple Beds, Non Smoking
Reception
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪15 min walk‬

Room options

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Standard Twin Room, Multiple Beds, Non Smoking

Standard Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

Lobby
Iroha Grand Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 440 reviews
The price is €47
15 Feb - 16 Feb
Iroha Grand Hotel

About this property

Hotel Buena Vista

Hotel with 4 restaurants, near Matsumoto Castle
Along with 4 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Buena Vista offers 190 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and children's slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Buena Vista, you're just a quick walk from Zenkyuin Temple. You'll find features like free WiFi in public areas and a free area shuttle, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Zenkyuin Temple and Fukashi Shrine
  • Free local-area shuttle service
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Buena Vista. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Buena Vista has 4 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,100 for adults and JPY 1,430 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2100 for adults and JPY 1430 for children
  • Self parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Hotel Buena Vista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 367 out of 645 reviews
Rating 8 - Good. 213 out of 645 reviews
Rating 6 - Okay. 44 out of 645 reviews
Rating 4 - Poor. 12 out of 645 reviews
Rating 2 - Terrible. 9 out of 645 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet.
Stayed 2 nights in Nov 2025

2/10 Terrible

Arielle Joi

Travelled with group
We booked non smoking! But got a smoking room because they are fully booked! We reserved a non- smoking room for a reason!!!!!! It was the worst sleep in entire trip. Glad we only booked 1 night with them!
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Choon Feng

Liked: Cleanliness, staff & service

Good breakfast spread.

Great breakfast buffet spread, is a big hotel for hosting events, many restaurants within hotel. Rooms are slighty retro as can seen from the embeded radio clock beside bed, but clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Lu

Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Stayed 2 nights in Jun 2025

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Overall ok but toilet could be bigger
Stayed 2 nights in Jun 2025

10/10 Excellent

Cameron

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francis, Derby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Mar 2025

10/10 Excellent

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jan 2025

10/10 Excellent

Soo Yeow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best onsen ever

Exceeded expectations. Great hospitality and the off site onsen was a very pleasant surprise.
Stayed 1 night in Dec 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Esty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to town centre

Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb.
Stayed 1 night in Sep 2024

4/10 Poor

Sjeel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
All very good, location was excellent and staff was always polite and friendly. Kudos guys!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

How do i turn the room lights off?

Great if you are travelling by train. We never got the Buena Vista, weather wasn't great, but enjoyed our stay. Make sure you work out the room light controls, before consuming any alcohol.
Stayed 1 night in Oct 2024

10/10 Excellent

SATOSHI

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

A lovely town

Pleasant staff. Lovely lobby with delicious desserts. Beds were a bit hard for my liking but that is a personal preference; our friends liked them. Small rooms but typical. Had nice shower. Town is not as tourist friendly as other areas so plan ahead for meals; many places don’t seat foreigners unless you are invited. We are convenience store foods. The American Burger restaurant seated us at lunch though. The castle is amazing and the mountains are spectacular.
Stayed 1 night in Aug 2024