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Hotel M Matsumoto

2.5 star property

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Photo gallery for Hotel M Matsumoto

Spa
Lobby
Interior
Interior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
6F Conglo M, 1-3-11 Fukashi, Matsumoto, Nagano-ken, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪14 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Cabin with Shared Bathroom-Men Only

Desk, iron/ironing board, free WiFi, bed sheets

Grand Cabin with Shared Bathroom-Men Only

  • Sleeps 1
  • Free Wi-Fi

View all photos for Capsule Room for Men Only (Male Only)

A train station platform with a tiled floor, metal handrails, and a blue sign indicating a restroom.

Capsule Room for Men Only (Male Only)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Cabin Type Capsule, Women Only (Female Only)

Desk, iron/ironing board, free WiFi, bed sheets

Cabin Type Capsule, Women Only (Female Only)

  • Sleeps 1
  • Free Wi-Fi

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About this property

Hotel M Matsumoto

This hotel features self parking, coffee/tea in a common area, and laundry facilities. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Hotel M Matsumoto offers 100 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. This Matsumoto hotel provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel M Matsumoto, you're just a quick walk from Matsumoto Timepiece Museum. Free WiFi in public areas, breakfast (surcharge), and laundry facilities are available.
  • Free WiFi
  • Self-serve breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Matsumoto Timepiece Museum and Fukashi Shrine
As a guest of Hotel M Matsumoto, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this Matsumoto hotel.

For a fee, guests can enjoy self-serve breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 800 per night)
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 6 AM to 9 AM for a fee: JPY 500 per person
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately JPY 500 per person
  • Self parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 3:00 PM - 2:00 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

M Matsumoto
Hotel M Matsumoto Hotel
Hotel M Matsumoto Matsumoto
Hotel M Matsumoto Hotel Matsumoto

Hotel M Matsumoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 276 reviews
Rating 8 - Good. 100 out of 276 reviews
Rating 6 - Okay. 28 out of 276 reviews
Rating 4 - Poor. 10 out of 276 reviews
Rating 2 - Terrible. 0 out of 276 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, loved the bath room, friendly staff, convenient location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean rooms
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jude Eliazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very accessible.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel but managed well keeping customer experience in mind.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and decent hotel with friendly staff.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good size bathroom. Easily accessible from the train station. Staff were not always there to assist with the paid for breakfast or at the reception but all in all a good stay for travelers seeing the castle and town for a good price and location.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

BRYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the train station and actually inside a shopping centre, the common area is tidy and there are good laundry facilities. The bed in our private room was comfortable, it was a great no frills experience.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Soaking in the big bath was very relaxing. The rooms were large and comfortable. The staff was very pleasant.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location nearby the train station, very clean (no shoes policy in the premises) nice customer service!
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Kimikazu

Room is small but fee is low
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable

Spacious room for reasonable price. They supplied a bottle of water and teabags everyday.
Stayed 2 nights in May 2025
Verified

6/10 Okay

SHIZUKA

clean, reasonable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Aiko

Liked: Cleanliness, amenities, property conditions & facilities
Very Good!
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Koji

Disliked: Cleanliness, staff & service, property conditions & facilities
Pillow cover smelled bad.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

???

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
a little hot during night
Stayed 1 night in May 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service and location.

A nine minute hike from Matsumoto Station, your comfy, clean capsule isn’t far from good food and Nakamachi Street. A little further north is the best castle in Japan. 😉 The hosts are very kind. There’s a library of manga. Four Asahi beer tickets for 1000 yen is reasonable. Be sure to take advantage of the useful onsen. Pillow could be more voluptuous. You won’t have a problem waking up amidst everyone’s helpful alarms going off (despite signage prohibiting them). Enjoy your stay!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I booked the cabin type capsule. It bed was dark and quiet. The cabin had a little desk to eat or do some computer surfing. Japanese bath was nice as well. Clean and quiet in general. Negatives: Expedia said check in time was 2pm. But the hotel said 3pm. Had to wait around for an hour. Breakfast by reservation only. But convenience stores around the area.
Stayed 1 night in May 2023
Verified

4/10 Poor

Zelma

Disliked: Amenities, property conditions & facilities
While I appreciate this is a relatively inexpensive hotel for the area, and it does have a public hot bath on site, the room was tiny and poorly thought out. The night staff looked dejected and a bit stresed, but no knocks on the staff really. This was not a good value for the money. The entrance to the hotel was a bit of a joke, as you're circling around the block endlessly to try to find an entrance that works before you take the elevator up to the rception area. The surrounding area is not a nice area. Its really just a back alley. Again, I would definitely look elsewhere..
Stayed 1 night in Apr 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the sixth floor of a building above a large bookstore, this is basically a capsule hotel -- but it also has some larger "normal" rooms, which are pretty typical for a Japanese business hotel. (We happened to get the smallest of these, the one room that had a big support pillar running through it, but the rest of the rooms are if anything on the large size for a business hotel.) It's about a five minute walk from the train station, and about 15 minutes from Matsumoto Castle, with plenty of restaurants and shopping available within 5-10 minutes. The hotel has a public area with some TVs and computers available for use, as well as breakfast and drinks for purchase, and a large selection of manga to read. It also has a medium-sized public bath, in addition to the normal private bathroom included with double (and larger) rooms. The location is good, the price was low, and everything was clean and well-maintained. We enjoyed our stay.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

kotetsu

Liked: Cleanliness, property conditions & facilities
設備も豊富で内装も綺麗で良かったが、 空調がとにかく悪く、部屋が暑すぎた。 フロントにその旨を言いに行ったがずっと変わらず暑いまま夜を過ごすことになった
Stayed 1 night in Feb 2026
Verified

8/10 Good

jun

Liked: Cleanliness, property conditions & facilities
清潔な部屋　必要なものが揃い、スタッフも親切だった
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Chambre propre et assez spacieuse, le personnel était très gentil. L'espace détente/repas est agréable et le onsen est bien aussi. Seul petit point négatif : les femmes peuvent moins profiter du onsen (horaires specifiques) car seulement ouvert pour elles durant l'après-midi. Très bon rapport qualité/prix !
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

HIROSHI

Liked: Cleanliness, amenities, property conditions & facilities
初めてダブルルームに泊りましたが快適に過ごすことができました。また利用したいです。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chun Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
進入飯店要脫鞋子，很有趣的飯店，我們訂雙床飯價格很不錯，而且房間算很大，有自己的浴室，很推薦！巴士總站就在旁邊，隔天要去上高地也很方便！
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ゆりこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で清潔。
Stayed 2 nights in Aug 2025