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Hotel New Station

3.0 star property

Choose dates to view prices

Photo gallery for Hotel New Station

Spa
Spa
A hallway with traditional wooden doors, a tiled floor, and red hanging decorations.
A cozy seating area with wooden furniture, a small table, and a decorative Christmas tree.
A reception desk with a 'Welcome' sign, a clock, and a large wall mural.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
1-1-11 Chuo, Matsumoto, Nagano-ken, 390-0811
  • Place, Matsumoto Castle
    ‪12 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪13 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪14 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪15 min drive‬

Room options

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Desk, blackout curtains, iron/ironing board (on request), free WiFi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Desk, blackout curtains, iron/ironing board (on request), free WiFi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room (135 cm), Non Smoking

A hotel room with a wooden headboard, a desk with a telephone, a chair, and a bed with pillows and a checkered blanket.

Semi Double Room (135 cm), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a nightstand with a telephone and a clock, and a framed picture on the wall.

Deluxe Twin Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Relax Twin Room, Non Smoking

A hotel room with two beds, a large mirror, and a painting on the wall.

Relax Twin Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Wide Single Room (121cm) Non Smoking

A hotel room with a neatly made bed, a bedside lamp, a thermostat, and a framed picture on the wall.

Wide Single Room (121cm) Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Japanese-style Room, Non Smoking

  • Sleeps 5
  • 2 Single Futons
  • Free Wi-Fi

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About this property

Hotel New Station

A restaurant, self parking, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Limited housekeeping is available.
Hotel New Station offers 95 air-conditioned accommodations with complimentary newspapers and slippers. 16-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Hotel New Station. During your stay, you're just a quick walk from Jorinji Temple. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Yohashira Shrine and Matsumoto Scale Museum
There's a restaurant on site. Public spaces have free WiFi. Hotel New Station also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.
For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Ajian Koyo - This restaurant serves breakfast and dinner. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • ajian Koyo

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 16-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 1400 for adults and JPY 1400 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Station
Hotel New Station Matsumoto
New Station Matsumoto
Hotel New Station Hotel
Hotel New Station Matsumoto
Hotel New Station Hotel Matsumoto

Hotel New Station Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 235 reviews
Rating 8 - Good. 102 out of 235 reviews
Rating 6 - Okay. 46 out of 235 reviews
Rating 4 - Poor. 7 out of 235 reviews
Rating 2 - Terrible. 0 out of 235 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colette

Liked: Staff & service, amenities, property conditions & facilities
Served a great Japanese breakfast each morning.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

ryo

Disliked: Amenities, property conditions & facilities
So Far So Good!
Stayed 1 night in Feb 2026
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. No working air conditioning but you can get a key to open the window. Nice breakfast Friendly and helpful staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Siriphan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good walk
Verified

6/10 Okay

Eileen

Liked: Staff & service
The room we had was a little musty and realized that the fan in the bathroom did not work. Also, the bed was a semi double which was a bit small for two, tall but skinny adults. The room had enough space for a rolling luggage and two backpacks. Since we were traveling light, the small room size wasn’t a big issue for us. Overall, a decent place to stay for a night or two.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Avoid

A very tired old hotel, cramped rooms, just one lift servicing well over 100 bedrooms Very irritating that, having paid for breakfasts when booking, the management then refused to provide any breakfast. Avoid.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Anne Marie

Liked: Cleanliness, property conditions & facilities
Chambre impeccable. Personnel à l’écoute . Parfait
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Suely Suemi

Liked: Cleanliness, staff & service, amenities
Ótima localização, equipe atenciosa e check-in super rápido.
Stayed 1 night in Oct 2025
Verified

8/10 Good

MAMIKO

Disliked: Room comfort
朝食は、バランス良く美味しいかったです。
Stayed 1 night in Oct 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近いし、最上階にあるお風呂もとても良いです。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

nobuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で利便性も良く大浴場もあり大変良かったです。
Stayed 1 night in Apr 2025
Verified

8/10 Good

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の対応が素晴らしかった
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

HSIAOWEI

Liked: Cleanliness, staff & service, room comfort

網路很糟糕，明明Wi-Fi分享器就在門外，離車站很近，有歷史的飯店，沒有門卡要用鑰匙

床很好睡，地點很棒，要用鑰匙，網路很糟糕，去上高地健行的照片，回來飯店完全無法上傳雲端備份
Stayed 1 night in Feb 2025
Verified

8/10 Good

ごう

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雰囲気が良かったです
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Aiko

Liked: Amenities
良い点は、駅から信号も渡らずに行けること。温泉付きなこと。朝食がおいしいこと。
Stayed 1 night in Dec 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からも近く、もともと銭湯を経営していた歴史あるホテルです。今回大浴場は利用せずでしたが、次回は利用したいです。ウォークランのためのコース、ウエアその他シューズなどの貸し出しもあるようです。
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Shuhei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
建物の古さを完全にカバーする清潔なアメニティ や 宿泊者に対する無料のお茶やコーヒーのサービスなど また自転車や ランニングのサービスもあったり営業努力が 素晴らしい 冷蔵庫によくあるブーンという小さい音に加えて、変なブロロロロブロロロという大き目の作動音が一晩中 続くのでよく眠れなかった
Stayed 1 night in Oct 2024
Verified

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre un peu petite. Hotel près de la gare. Petit déjeuner correct. personnel tres gentil et attentionné.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Atsushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は新しくはないものの、清潔で快適に過ごせました。スタッフの方々の対応も丁寧で、気持ち良い滞在となりました。ありがとうございました。
Stayed 1 night in Sep 2024
Verified

8/10 Good

ケイタ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場があり満足してなおかつベットも寝やすかったです。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

檜風呂でくつろげるホテル

松本駅からすぐで便利な立地．大浴場の檜風呂は，どこか懐かしく，くつろげる．ドリンクのサービスも良い．
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅近で便利

夜遅く着いたので、駅に近くて助かりました。まさか浴場に檜風呂があるとは思いませんでした。ゆっくり疲れをとることができました。ホテルの方も皆感じよかったです。
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

けんいち

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が素晴らしく気持ちよかった。お風呂もよかった、清潔だった。また利用したい。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

小さなホテルだけど心あたたまる

親切でとても良かったです！ お風呂も良かった。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

KA KI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近JR站，職員態度友善，房間乾淨舒
Stayed 1 night in Oct 2023