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Izumiya Zenbe

3.0 star property

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Photo gallery for Izumiya Zenbe

A traditional Japanese garden with a stone pond, bamboo fence, and wooden structures.
A covered outdoor area with a pathway, wooden pillars, and two illuminated tables.
A traditional Japanese garden with wooden structures, a stone bridge, and a pond.
A hot tub in a wooden room with large windows.
A room with a sliding glass door leading to a garden, two wooden chairs, a small table, and a floor lamp.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Satoyamabe 451, Matsumoto, Nagano-ken, 3900221
  • Place, Utsukushigahara Onsen
    ‪3 min walk‬
  • Place, Matsumoto Folkcraft Museum
    ‪13 min walk‬
  • Place, Matsumoto Castle
    ‪7 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪24 min drive‬

Room options

View all photos for Japanese-style Standard Room With Shared Bathroom

A traditional Japanese room with tatami flooring, a low table, a television, and sliding doors.

Japanese-style Standard Room With Shared Bathroom

  • Sleeps 4
  • 4 Double Futons
  • Free Wi-Fi

View all photos for Japanese-style Room With Private Bathroom

A traditional Japanese room with tatami flooring, a low table, a television, and sliding doors leading to an outdoor area.

Japanese-style Room With Private Bathroom

  • Sleeps 4
  • 4 Double Futons
  • Free Wi-Fi

View all photos for Standard Family Room with Shared Bathroom

A traditional Japanese room with tatami flooring, a low table, and a television.

Standard Family Room with Shared Bathroom

  • Sleeps 6
  • 6 Double Futons
  • Free Wi-Fi

View all photos for Japanese-Style Room with Shared Bathroom

A traditional Japanese-style room with tatami flooring, a low table with a tea set, and a shoji screen.

Japanese-Style Room with Shared Bathroom

  • Sleeps 2
  • 2 Double Futons
  • Free Wi-Fi

View all photos for Standard Japanese room, Non-smoking ([Japanese-Style Room with 8 Tatami Mats + Veranda] Standard [Non-Smoking])

A traditional Japanese-style room with tatami flooring, a bed with white bedding, a television, and a sliding door leading to a balcony.

Standard Japanese room, Non-smoking ([Japanese-Style Room with 8 Tatami Mats + Veranda] Standard [Non-Smoking])

  • Sleeps 7
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Deluxe Japanese room, Garden view, Non-smoking ([8 tatami + wide veranda] With an indoor hot spring bath)

A wooden bathroom with a large bathtub, a window with a view of trees, and wooden barrels.

Deluxe Japanese room, Garden view, Non-smoking ([8 tatami + wide veranda] With an indoor hot spring bath)

  • Sleeps 7
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Japanese room, Non-smoking ([10 tatami + wide veranda] Suitable for groups and families)

A bathroom with a sink, mirror, and toiletries.

Japanese room, Non-smoking ([10 tatami + wide veranda] Suitable for groups and families)

  • Sleeps 11
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Room

A traditional Japanese-style room with tatami flooring, a low table with a tea set, and a sliding door with a grid pattern.

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Izumiya Zenbe

Along with a restaurant, this ryokan has free newspapers and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, gift shops/newsstands, a TV in a common area, and a front-desk safe are onsite.
Izumiya Zenbe offers 15 accommodations with safes and slippers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are indoor hot springs on site. The temperature in the hot springs is set to 108°F.
During your stay at Izumiya Zenbe, you're just a quick walk from Utsukushigahara Onsen. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Onsite recreation includes hot springs
  • Just a 3-minute drive from Asama Hot Spring and a few minutes from Matsumoto Castle
There's a restaurant on site. WiFi is free in public spaces. Izumiya Zenbe offers its guests hot springs. Izumiya Zenbe also features gift shops/newsstands, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3-star Matsumoto ryokan.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 9:00 AM.
Izumiya Zenbe has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,420 per person
  • A restaurant

Things to do

  • Indoor hot spring
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Safe
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests traveling with a service animal must contact the property in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 2420 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Izumiya Zenbe Inn Matsumoto
Izumiya Zenbe Inn
Izumiya Zenbe Matsumoto
Izumiya Zenbe
Izumiya Zenbe Ryokan
Izumiya Zenbe Matsumoto
Izumiya Zenbe Ryokan Matsumoto

Izumiya Zenbe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 109 reviews
Rating 8 - Good. 45 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nagae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昭和の趣を残す落ち着いた雰囲気の宿で、とてもくつろぐことができました。スタッフの方々は皆さん穏やかで礼儀正しく、居心地よい滞在になりました。温泉もちょうどよい湯加減で、よく温まり疲れが取れました。夕食も朝食も新鮮な食材でやさしい味付けで、おいしくいただきました。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities
細かな心使いが気持ち良かった。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Maria-Isabella

Liked: Cleanliness, staff & service
Erinomainen aamupala, illallinen ja kylpyläkokemus. Ylitti odotukset, hotelli itsessään on vanha ja kulumisen merkkejä näkyy mutta palvelu on erinomaista ja hotellissa on tunnelmaa.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食が、ボリューム満点で美味しかった。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Fuyuko

Liked: Cleanliness, staff & service, property conditions & facilities
レトロな雰囲気がありながら、館内はとても清潔で気持ちよく過ごせました。 お食事も本当に美味しかったです^_^
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

GOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は複雑でしたが、丁寧に説明してくれて不自由なく利用できました。貸切風呂も良かったです。料理も美味しくて大食いの我が家もお腹いっぱいでした。 機会があればまた利用したいです。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Mikio

Liked: Cleanliness, staff & service, property conditions & facilities
とても丁寧な対応で、大学同期との年1旅行を気持ちよく過ごせました。 夕食、朝食ともに彩り豊か。目で楽しみながら美味しいお料理に舌鼓を打ちました。 美人の女将さんもサプライズでした！
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expérience incroyable !

Superbe Ryokan, expérience inoubliable, accueil extraordinaire, chambre japonaise et lits installés pendant le repas (futons). Prenez le repas du soir et le petit déjeuner ! Quel régal... vous sortirez de table le ventre bien rempli c'est copieux et délicieux ! Le onsen est agréable et gratuit 40mn. Allez y les yeux fermés ! Attention ce n'est pas en ville acces en voiture ou taxi.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

KEIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
定年を迎えた夫とお世話になりました。昔ながらのお宿ですが、清潔感があり、貸切湯、お食事、サービス、接客など全てが大満足でした。継続的にお世話になりたいお宿です。小さいお子さんがいるファミリーよりご夫婦向きのお宿です。
Stayed 1 night in Oct 2024
Verified review

8/10 Good

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8月中旬に利用いたしました。 歴史を感じる施設で一泊でしたがゆっくりすごせました。 食事にお酒、温泉水で淹れていただいたコーヒーなど美味しく頂きました。 貸切温泉、内湯どちらも利用しましたがよかったです。 貸切風呂でどちらかリニューアルされていたとのことですが説明がなかったので説明があるといいかなと感じました。 女将さんはじめスタッフの皆様は明るく気さくに話しかけていただきました。 松本市街から少し離れていますがバスでも問題なくいけました。 静かな環境でゆっくりすごしたい方にはいいと感じました。
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

てるひこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食朝食共に美味しくいただきました
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Seiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

落ち着いた温泉宿

連泊（3泊）で個室風呂を使わせてくれました。2泊目から。3泊目はより広いところ。
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

神奈川県在住の温泉＆音楽好き

露天風呂、スタッフの対応、食事、部屋、お酒、清潔さ 、静かさ等々言うことなし。 露天風呂から見えた月と星、きれいでした。 おすすめのお酒、どれも旨かった。 刺身、サクラマスに感動。 そば、善光寺で食べたそばより美味しかった。 BGM、夕食時はジャズ。朝食時はバロック。とてもいい選曲。 番外編。出発時、女将の「山賊焼きなら塩尻。」と聞いて予定になかった塩尻まで行き、昼食は塩尻山賊焼き。 美味しかった。 ありがとうございました。
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフさんの丁寧で親切な対応

スタッフさんの対応がとても親切で気分が良いです。
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Hiroto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小規模な宿で、建物も新しくはなく、階段も多い。大規模な旅館のように設備が充実しているわけでもない。ただ、建物と設備に合わせて、工夫している様子が伝わってくる。古くても清潔感のある客室。充実したアメニティ。気配りが感じられる食事。何より、スタッフの明るくきびきびした感じが素晴らしい。
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

仕事の疲れを癒してくれました

1週間お世話になりました。とても親切にしていただきありがとうございました。お風呂のお湯もとてもよかったです。お食事も夕食は1回しか食べれませんでしたがおいしかったです。敷布団が少し薄かったかな？また、松本に行く機会がありましたら是非お願いいたします。
Stayed 6 nights in Sep 2020
Verified review

8/10 Good

SHIZEN

Liked: Cleanliness, staff & service, property conditions & facilities

歴史のある宿

歴史のある宿泊宿というイメージでした。全体的に満足です。
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旅行

綺麗でよかったです。
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

KEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お世話になりました。

心地よい一日をありがとうございました😊
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史を感じる趣きのある建物で雰囲気がとても良いです。 コタツもあって、田舎の家みたいのんびりできます。 朝食も朝の談話室で飲めるコーヒーが美味しかったです。 お風呂は貸し切り風呂でないと露天無いんですね。お湯は良かったですが、普通の風呂は銭湯みたいでした。 部屋のTVはBSが入らず、アウェイで観に行ったJリーグの試合の振り返りが出来ないのが残念でした(笑) またアウェイ遠征の際は泊まりたいです。
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T’y plan traditionnel aux pieds des montagnes de onsen privés. Arrivée le soir du matsuri du quartier ambiance très locale et chaleureuse. Commander le repas du soir (kaiseki) qui offre aussi des sobas faits maisons. Bon service en général. Ne pas hésiter à réserver l’usage du onsen extérieur ( payant 500 ¥ pour 40mn) pour se détendre dans un beau cadre!
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常日式的酒店旅館! 一走進去就感受到濃濃的和風味! 服務台對面有一個製作蕎麥麵的製麵間, 早上可以觀賞師傅即場製作蕎麥麵! 而且可以即場購買當手信! 房間整潔乾淨, 但公共浴場很細! 只能同時容納約3位成人! 酒店的位置較遠, 自駕會比較方便, 但旅館不得不提停車場位置較窄, 多車停泊時比較難泊車, 新手要注意一下! 旅館晚上十時後有門禁, 如果會遲過十時回到旅館, 記得通知服務台, 不然門鎖了就入不了旅館! 總括而言, 都是值得入住的!
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Parfait

Ryokan un peu éloigné de tout. Sinon parfait.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉で良かったですが、もう少し工夫すると素敵かもしれません。
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel accueillant, l’anglais reste difficile

Très belle expérience japonaise, kimono, onsen, petit déjeuner japonais, jolie chambre traditionnelle , avec vue sur verdure, apaisant.
Stayed 2 nights in Jul 2019