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Kamikouchi Hotel SHIRAKABASO

3.0 star property

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Photo gallery for Kamikouchi Hotel SHIRAKABASO

Hotaka Deluxe Twin room | Balcony view
Hotaka Twin Mountain & River View | Living area
Front of property – evening/night
Restaurant
Hotaka Deluxe Twin room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Room service
  • Housekeeping

Explore the area

View in a map
Azumi Kamikochi 4468, Matsumoto, Nagano, 390-1516
  • Place, Kappa Bridge
    ‪1 min walk‬
  • Place, Kamikochi Visitor Center
    ‪3 min walk‬
  • Place, Kamikochi Trail
    ‪6 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪86 min drive‬

Room options

View all photos for Hotaka Deluxe Twin room

Hotaka Deluxe Twin room

Hotaka Deluxe Twin room

  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Hotaka Twin Mountain & River View

Hotaka Twin Mountain & River View | Living area

Hotaka Twin Mountain & River View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Yakedake Twin room

Yakedake Twin room

Yakedake Twin room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Japanese-style Room 'Washitsu'

Japanese-style Room 'Washitsu'

Japanese-style Room 'Washitsu'

  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

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About this property

Kamikouchi Hotel SHIRAKABASO

This hotel features a restaurant, free breakfast, and free WiFi in public areas.
Kamikouchi Hotel SHIRAKABASO offers 55 accommodations with minibars and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Matsumoto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas.
During your stay at Kamikouchi Hotel SHIRAKABASO, you're just a quick walk from Kappa Bridge. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • Steps from Kappa Bridge and 13 minutes by car from Hirayu Onsen
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Kamikouchi Hotel SHIRAKABASO also features room service (during limited hours) and an elevator.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

Guests are served free buffet breakfast daily.
Kamikouchi Hotel SHIRAKABASO has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 700 per day)
  • Street parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Tea bags/instant coffee

More

  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 700 per day (32808 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kamikouchi Hotel SHIRAKABASO Matsumoto
Kamikouchi SHIRAKABASO Matsumoto
Kamikouchi SHIRAKABASO
Kamikouchi SHIRAKABASO Matsum
Kamikouchi Shirakabaso
Kamikouchi Hotel SHIRAKABASO Hotel
Kamikouchi Hotel SHIRAKABASO Matsumoto
Kamikouchi Hotel SHIRAKABASO Hotel Matsumoto

Kamikouchi Hotel SHIRAKABASO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 77 reviews
Rating 8 - Good. 29 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very nice dinner. One think to be improved: communication with the hotel took long time, they insert your messages only after a few days…
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ha Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置很好

正是對著河童橋，從巴士站拖著行李步行需7分鐘，然後橫過河童橋就到達了。房間整體是光猛的，唯一缺點房間沒有放濕機，因為秋天非常乾燥。
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 만족했습니다. 모두 친절하고 청결하고 호의적이었습니다. 감사합니다.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい眺め

お部屋の雰囲気、センスよくてとても落ち着きました。穂高が窓一杯に見え来てよかったとおもいました。サービスも無駄なく程よく居心地よかったです。
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

TK

Liked: Cleanliness, property conditions & facilities, room comfort

超級美麗風景，美到醉人的！日本前10美元！

環境非常非常美麗
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

teruhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ミラクルバター

テラスからの朝食 またディナーも最高でした 特にバター いくらでも食べられる 魔法の食材❗️ お部屋からの景色も格別 河童橋のすぐ横と言う特別なロケーション
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Monnisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานต้อนรับดีมากค่ะ อาหารอร่อย ทำเลดีมากค่ะ ใกล้บัสเทอมินอล ไปมาสะดวก ต้องกลับไปพักอีกแน่นอนค่ะ
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

ふみと

Liked: Cleanliness, staff & service
ロケーションが良い‼️ 夕食も期待以上に良く、楽しめました‼️
Stayed 1 night in Oct 2021
Verified

8/10 Good

tsuyoshi

Liked: Cleanliness, staff & service

上高地泊まるならここ。

不満と言えばバスターミナルからの移動が道路が悪いせいで困った。2泊したが両日とも夕食が洋食で片方和食にして欲しかった。値段は高かったが部屋は狭いし洗面所も含めて極めて普通。お風呂は温泉でなくわかし湯。おまけに混むので順番待ち。良い点は一にも二にも穂高を臨む部屋からの眺望と場所が河童橋から至近なので明神池、大正池どちらに行くにしてもとても便利。そして従業員さんはとても親切でした。結局上高地に再びいくことがあればまたこのホテルに泊まりたい。
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

河童橋で満天の星！

河童橋の目の前という最高のロケーション！夜、満天の星を見に出かける際に懐中電灯を貸していただきました。お風呂は温泉ではありませんが一晩中入れるため、星を観た後ゆったり身体を温めることができました。
夜の河童橋
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

NOBUYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションが抜群で、上高地らしい景観を満喫しました。
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

HIROMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフもきびきびし、親しみが持てる雰囲気で快適に過ごせましった。
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

浴室利用について

浴室利用について 浴室のついていない部屋優先にするとか、時間をあらかじめ決めるとか、せっかく行ったら定員オーバーで出直ししなくても済む工夫があると助かります。 夕食もとても美味しく頂けました。 ワインリストを初めから見せて頂けると尚良かったです。
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靴を脱いで畳フロアの部屋は大変くつろげました ドアと戸の二重は廊下の音が漏れ聞こえず良かったです。着いた日卓上時計が10分遅れてました
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

MASAAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいホテルです

父の米寿のお祝いのため上高地に行きました。ホテルからの眺めは最高でヨーロッパに来ているみたいな異国気分を感じました。朝のバイキングは種類が多くどれも美味しいものでした。申し分ないものでした。ホテルズドットコムのおかげで価格的にも満足でした。
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Mineo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

上高地で最高のロケーション

あの景色を堪能させて頂きました。 スタッフの方々の対応も、押し付けがましさが無く自然体で好ましい。
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
公眾浴池較小, 房間只有暖氣秋天入住亦較熱須改善
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
穂高連峰の眺めがよく、食事もおいしかった。
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は清潔感があり、スタッフの方もとても感じの良い方もばかりでした。
Stayed 1 night in Sep 2019
Verified

8/10 Good

Lydia

Liked: Staff & service, property conditions & facilities, room comfort
部屋とレストランからの眺めは素晴らしいく 川の流れを聴きながらの睡眠はこの上なく贅沢な時間を過ごせた。部屋の畳みの清掃が不十分だと感じた。3人での部屋使用の為多少狭い感じはしたが上高地での宿泊であれば 十分なのかもしれない。
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Katsumi

Liked: Cleanliness, staff & service, property conditions & facilities
夜窓を閉めて寝たら暑いがエアコンが無く窓を開けたら虫が入り困った
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
「絶景の宿」として紹介されており、窓からの素晴らしい風景の写真を見てここに決めましたが、実際に案内された部屋は窓からは駐車場しか見えず、ビックリしました。幸い山側の風景が見える部屋にすぐ変更頂けましたが、旧館の古い部屋になり、追加料金も請求されたのが少々残念でした。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and hotel just next to kappa bridge. I love the woodern floor in my room. Dinner is fine but breakfast was just a buffet.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
日式房有較重的味道，四人不適合住日式房
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room with great view and spacious room size. Also in a convenience location
Stayed 1 night in Jun 2019