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Komakusa Hotel

Property class: 2.5

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Photo gallery for Komakusa Hotel

A traditional Japanese onsen with a wooden bench and a wooden bucket.
A wooden reception area with a sign reading "KOMAKUSA".
A traditional Japanese-style room with tatami flooring, a low wooden table, and matching chairs.
An outdoor patio area with wooden flooring, red umbrellas, and seating arrangements.
A traditional Japanese onsen with a wooden deck, a wooden bench, and a view of bare trees through the sliding doors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
4293-2, Matsumoto, nagano, 390-1520
  • Place, Mt. Norikura Snow Resort
    ‪1 min walk‬
  • Place, Chubu-Sangaku National Park
    ‪1 min walk‬
  • Place, Ichinose Meadow
    ‪8 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪68 min drive‬

Room options

View all photos for Room

A bathroom with a bathtub, toilet, and a showerhead. There are three bottles on the wall.

Room

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking, Mountain View

A hotel room with a large bed, a small table, a chair, and a large window.

Standard Twin Room, Non Smoking, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Basic Quadruple Room, Non Smoking, Mountain View

A traditional Japanese room with tatami flooring, a low wooden table, and red cushioned chairs.

Basic Quadruple Room, Non Smoking, Mountain View

  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Non Smoking, Mountain View

A traditional Japanese-style meeting room with tatami flooring, a low table, and wooden chairs.

Standard Quadruple Room, Non Smoking, Mountain View

  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Basic Twin Room, Non Smoking, Mountain View

A hotel room with two beds, a large window, and a wooden headboard.

Basic Twin Room, Non Smoking, Mountain View

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Twin Room With Private Bathroom

In-room safe, free WiFi, bed sheets

Twin Room With Private Bathroom

  • Sleeps 3
  • 2 Double Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese-Style Quadruple Room

Bathroom

Japanese-Style Quadruple Room

  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Twin Room With Shared Bathroom

In-room safe, free WiFi, bed sheets

Twin Room With Shared Bathroom

  • Sleeps 3
  • 1 Single Futon and 2 Double Beds
  • Free Wi-Fi

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  • Air-conditioning
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About this property

Komakusa Hotel

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided.
Komakusa Hotel offers 17 accommodations with safes and slippers. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Extra futon mattress (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
There are 2 indoor/outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.
During your stay at Komakusa Hotel, you're just a quick walk from Mt. Norikura Snow Resort. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Japanese breakfast served daily for a fee
  • Onsite recreation includes hot springs
  • Steps from Mt. Norikura Snow Resort and a 2-minute drive from Ushidome Pond
Komakusa Hotel offers its guests hot springs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Free self parking is available.

Smoking is allowed in designated areas at this Matsumoto hotel.

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 9:00 AM.
Komakusa Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 to 2,800 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,800
  • Snack bar/deli

Things to do

  • 2 indoor/outdoor hot springs
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 42 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Slippers

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2200 to 2800 per person
  • Futon bed fee: JPY 2000 per night
  • Hosted evening meal: JPY 3800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Komakusa Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful room, beautiful onsen, and dinner and breakfast was excellent. We stayed with two teenage daughter and jus had an amazing 2 day stay. Also great walks on the area
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, excellent for the price! Will come back again for sure!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sutthipat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
【良い点】 ・建物内は改装してあり、部屋含めてとても綺麗です。 ・部屋の設備は最低限という感じでしたが、特に大きな不満もなく過ごせました。 ・温泉はちょっとぬるめでしたが非常に良い温泉でした。 ・食事はセルフでしたが、全般的に美味しい料理でした。 ・ロビーとお風呂場の前にウォーターサーバがあるのは良かったです。 ・スタッフの方の接客態度は好印象でした。 【もう少しの点】 ・エレベーターが無いのは少し残念でしたが、3階建てなのでそこまで大きな荷物でなければ問題ないと思います。 ・部屋からの眺望はありませんでした。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sayge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルは清潔でオシャレで立地も源泉掛け流し温泉も朝夕の食事も良かったですが、何よりもスタッフが最高のホテルです。 チェックイン時に次の日の予定の話なり、雲海を見たいがどこがお勧めか？と問うとフロントスタッフ本人は知らなかったらしく奥にいるスタッフに聞いて色々教えてくれました。ビックリしたのはその後温泉に行くのにフロントを通り掛かるとさっきのスタッフが声を掛けて下さり再度雲海情報を山程教えてくれたのです。チェックインから1時間ほどてしたがその間親身になって色々私のために調べてくれたんです。これってまさにスタッフというよりコンシェルジュてすよね。 次の日の食事の時には「とうでしたか？雲海は？」とまた気にかけて下さり無事に見る事が叶った旨伝えて写真を見せると　自分の事のように喜んでくださいました。 いやあ、本当に楽しかったです。是非リピートしたいホテルです。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても、綺麗な客室で、夕飯がとても美味しかったです。コスパが良すぎてまた利用したいと思います。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

MIYAGAWA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が空いているということでアップグレードしてくださいました。 エレベーターがないので、2階の部屋に変更していただけて、とても助かりました。 お風呂の泉質もよく、短い時間の滞在でしたが、とても良い時間を過ごすことができました。
Stayed 1 night in Feb 2026