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Matsumoto Hotel Kagetsu

3.5 star property

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Photo gallery for Matsumoto Hotel Kagetsu

Property entrance
Twin Room [Main Build.] | View from room
Daily buffet breakfast for a fee
Public bath
Comfort Twin Room, Annex Building | Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
  • Place, Matsumoto Castle
    ‪6 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪11 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Japanese Style Room with 12.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 12.5 Tatami Main Building

  • Sleeps 4
  • Free Wi-Fi

View all photos for Japanese Style Room with 14.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 14.5 Tatami Main Building

  • Sleeps 4
  • Free Wi-Fi

View all photos for Japanese Style Room with 10 Tatami Old Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 10 Tatami Old Building

  • Sleeps 4
  • Free Wi-Fi

View all photos for Single Room (Main building)

Desk, laptop workspace, soundproofing, iron/ironing board

Single Room (Main building)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room [Main Build.]

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room [Main Build.]

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room (Main building)

Superior Twin Room (Main building)

Superior Twin Room (Main building)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese room 10 tatami mats(Main building)

Desk, laptop workspace, soundproofing, iron/ironing board

Japanese room 10 tatami mats(Main building)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 24 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Annex Building

Suite, Annex Building

Suite, Annex Building

7.4 out of 10
Good
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese room 8 tatami mats(Annex building)

Japanese room 8 tatami mats(Annex building)

Japanese room 8 tatami mats(Annex building)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese room 10 tatami mats, Annex building

Japanese room 10 tatami mats, Annex building

Japanese room 10 tatami mats, Annex building

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Single Room, Annex Building

Single Room, Annex Building

Single Room, Annex Building

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Annex Building

Twin Room, Annex Building

Twin Room, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Run of House

Desk, laptop workspace, soundproofing, iron/ironing board

Run of House

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 2 Single Futons
  • Free Wi-Fi

View all photos for Semi Double Room, Main Building, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Semi Double Room, Main Building, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Classic Suite

Classic Suite

Classic Suite

  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Matsumoto Hotel Kagetsu

This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking.
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with slippers and hair dryers. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Matsumoto Hotel Kagetsu. During your stay, you're just a quick walk from Matsumoto Castle. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Matsumoto Castle and Matsumoto City Museum of Art
Matsumoto Hotel Kagetsu offers its guests a full-service spa and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Matsumoto Hotel Kagetsu. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Ikaza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 880 per night)
  • Parking on site (JPY 880 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ikaza

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2200 per night.
  • Cribs (infant beds) are available for JPY 3300.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Matsumoto Hotel Kagetsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 992 reviews
Rating 8 - Good. 312 out of 992 reviews
Rating 6 - Okay. 70 out of 992 reviews
Rating 4 - Poor. 25 out of 992 reviews
Rating 2 - Terrible. 9 out of 992 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness
Lovely hotel with excellent staff and service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose N Munoz

Liked: Cleanliness, staff & service, amenities
Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Great stay, nice hotel in terrific location near the castle and many restaurants. We had an issue with staff not understanding how to measure our ski bag properly for shipping and had to take it to Yamato ourselves.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely stay again

Beautiful hotel and very kind staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lucien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, I would recommend it
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

DOV

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is in an excellent place with proximity to the central castle in the city.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

piyaporn bunsangjaroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, old but clean
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with Traditional Japanese rooms.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay! Our room was gorgeous, the staff were lovely and always willing to make our stay special. Absolutely one of the highlights of our trip!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed in this hotel for 1 night so we could visit Matsumoto Castle and the location was perfect because the hotel was only a 5 mins walk from the castle. The room was clean and the bed and pillows were comfy. I would stay here again for sure.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yujin

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the perfect hotel for sightseeing in Matsumoto.　The dinner package was also very satisfying, with plenty of local ingredients.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Jay Sheng Quan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel lobby. The hotel provide a cozy and safe eny
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay in Japanese style room

The cleanliness and condition of the Japanese style room was excellent with separate entrance, washroom, toilet and 3 tatami areas giving more than ample space for 3 guests. Breakfast was good and the staff efficient and helpful. Didn’t try the onsen as just a brief stop
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with spacios rooms
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Charles K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Matsumoto

Excellent food. Room is OK for the price. Very convenient location!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel, just a few minutes walking from the castle. Nice streets surrounding the area. Lovely breakfast!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with attentive staff Plus is the laundry machines Excellent dinner French Japanese fusion Breakfast was better than expected Close to Matsumoto castle Highly recommended and would visit again
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This nice hotel has both Japanese and Western style rooms. It also has a simple Japanese bath available to guest. Just a 15 minute walk to from the train station, this was a great place to stay.
Stayed 3 nights in Sep 2023