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Richmond Hotel Matsumoto

3.0 star property

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Photo gallery for Richmond Hotel Matsumoto

Restaurant
Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)
Front of property
Lobby
Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Place, Matsumoto Timepiece Museum
    ‪3 min walk‬
  • Place, Matsumoto Castle
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬

Room options

View all photos for Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.6 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

Free WiFi, bed sheets

Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

9.4 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Single Room Smoking

Free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1

View all photos for Twin Room Smoking

Free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2

View all photos for Twin Room Non Smoking

Free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2

View all photos for Single Room Non smoking

Free WiFi, bed sheets

Single Room Non smoking

  • Sleeps 1

View all photos for Double Room Smoking

Free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

View all photos for Standard Japanese-Western Mixed With Bath-Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed With Bath-Smoking

  • Sleeps 4

View all photos for Standard Japanese-Western Mixed With Bath-Non Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed With Bath-Non Smoking

  • Sleeps 2

View all photos for Deluxe Double Room With Bath-Smoking

Free WiFi, bed sheets

Deluxe Double Room With Bath-Smoking

  • Sleeps 3

View all photos for Deluxe Double Non Smoking

Free WiFi, bed sheets

Deluxe Double Non Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Twin Room (for 3 People) Non-smoking

Free WiFi, bed sheets

Twin Room (for 3 People) Non-smoking

  • Sleeps 3

View all photos for Deluxe Double Room (for 3 People) Non-smoking

Free WiFi, bed sheets

Deluxe Double Room (for 3 People) Non-smoking

  • Sleeps 3

View all photos for Standard Japanese-Western Mixed (3-4 People) - No Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed (3-4 People) - No Smoking

  • Sleeps 4

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About this property

Richmond Hotel Matsumoto

Hotel with a restaurant, near Matsumoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a vending machine are onsite.
Richmond Hotel Matsumoto offers 202 accommodations with slippers and hair dryers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Richmond Hotel Matsumoto. During your stay, you're just a quick walk from Matsumoto Timepiece Museum. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include newspapers, laundry facilities, and an elevator
  • Guests speak favorably about the local sightseeing and the clean accommodations
  • Steps from Matsumoto Timepiece Museum and Jorinji Temple
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Richmond Hotel Matsumoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Richmond Hotel Matsumoto has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 5 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 457 out of 792 reviews
Rating 8 - Good. 278 out of 792 reviews
Rating 6 - Okay. 49 out of 792 reviews
Rating 4 - Poor. 5 out of 792 reviews
Rating 2 - Terrible. 3 out of 792 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Lovely staff. Great amentities. Great shower. I found the mattress firm but thats just me. We had no AC or heat in our room due to a malfunction but a lovely girl at the front desk brought us a Dyson heater to use.
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a stay in Matsumoto, parking is next to the hotel, rooms are large by Japanese standards and the cafe on the ground floor has a very varied breakfast for Y1200... you may have to wait a bit to get a table as it's popular.
Stayed 1 night in Oct 2025

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about 6 min walk to the station. Close to the 2 tourist streets, shrine, castle. Pretty well can walk to all the main tourist attractions
Stayed 3 nights in Oct 2025

10/10 Excellent

Sonali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t use parking - room was great has everything you need
Stayed 2 nights in Oct 2025

8/10 Good

André

Travelled with group
OK
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in Matsumoto
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting Matsumoto. Close to the station and the Castle. Seems its right in the midst of town surrounded by a variety of dining options. Service is top notch. Staff is very friendly too!
Stayed 2 nights in Oct 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petite chambre mais complète. Très bien situé. Personnel accueillant. Restaurant ouvert tôt en bas de l'hôtel. Somme toute une belle place abordable.
Stayed 2 nights in Oct 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
The property is a bit dated, but the staff are very kind.
Stayed 2 nights in Sep 2025

10/10 Excellent

nathaniel

Stayed 1 night in Sep 2025

8/10 Good

Tay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the shops nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Yi Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Located a short walk from the JR station. Hotel is quiet and staff was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Zhichao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Breakfast did not score highly against my preferences.
Stayed 2 nights in Jul 2025

10/10 Excellent

Giao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and comfortable hotel in city centre.

We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle.
Stayed 3 nights in Jul 2025

8/10 Good

Rudeerat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Jul 2025

6/10 Okay

Mone

Liked: Cleanliness, staff & service
Our room smelled a bit like cigarettes which was the let down in our stay
Stayed 2 nights in May 2025

8/10 Good

Valeri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, excellent location- very close to the train and bus terminals. Rooms are fairly spacious. In their restaurant robots will serve you.
Stayed 3 nights in May 2025

8/10 Good

Roxanne, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the bus and train station - walkable to all the major attractions Nice optional buffet. Convenient luggage storage service.
Stayed 2 nights in May 2025

10/10 Excellent

Sidhartha Sankar, Mumbai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room space, amenities, near to station are the reasons to refer friends to stay here.
Stayed 1 night in May 2025

10/10 Excellent

THITIPORN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice solid hotel in great central location. Room was quite small and very firm mattress. Like the idea of eco friendly cleaning options - where you can select if you want your room to be fully cleaned or just bed made and towels changed to save water. Didn’t have a chance as stayed only one night but this is right approach!
Stayed 1 night in Apr 2025