Shirafune Grand Hotel

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Where to?

Dates

January 2026

February 2026

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free Wi-Fi
Air-conditioning
Bar
Laundry room

Explore the area

4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515

Place, Chubu-Sangaku National Park
‪1 min walk‬
Place, Hirayu Onsen
‪24 min drive‬
Place, Shinhotaka Ropeway
‪58 min drive‬

Room options

Japanese-Style Room

Sleeps 4
4 Single Futons

Basic Twin Room

18 sq m
Sleeps 2
2 Single Beds

Similar properties

Parking included
Free Wi-Fi
Restaurant
Air-conditioning

5 Jan - 6 Jan 2026

About this property

Shirafune Grand Hotel

Hotel in Matsumoto with free parking

A bar/lounge, laundry facilities, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is not available.

Shirafune Grand Hotel offers 50 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

During your stay at Shirafune Grand Hotel, you'll be close to Mt. Norikura Snow Resort. Free WiFi in public areas, free self parking, and a bar are available.

Free WiFi
Free self parking
Enjoy drinks at the bar/lounge
Amenities include a front-desk safe and laundry facilities
Onsite recreation includes hot springs
6 minutes by car from Chubu-Sangaku National Park and 12 minutes from Hirayu Onsen

Shirafune Grand Hotel offers its guests hot springs. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Shirafune Grand Hotel also features karaoke, a garden, and laundry facilities. Free self parking is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

A bar/lounge

Things to do

Hot springs
Karaoke

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

No housekeeping service
Turndown service

Outdoors

Garden

Spa

Hot springs
Public bath open from 3:00 PM - 10:00 AM
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Yukata (Japanese robes)

Room amenities

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Refrigerator

Air conditioning
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

The front desk at this property is open daily from 9 AM - 9 PM.
Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shirafune Grand Hotel Matsumoto

Shirafune Grand Matsumoto

Shirafune Grand

Shirafune Grand Hotel Hotel

Shirafune Grand Hotel Matsumoto

Shirafune Grand Hotel Hotel Matsumoto

Shirafune Grand Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

john

Travelled with partner

14 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.

Stayed 3 nights in Jul 2023

10/10 Excellent

Marnelie

30 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very mysterious

Stayed 1 night in Jan 2022

6/10 Okay

MASAYO

Travelled with family

20 Aug 2025

Liked: Room comfort

Stayed 2 nights in Aug 2025

8/10 Good

Tokuhito

14 Aug 2025

Liked: Cleanliness, staff & service

館内WiFiが少し不安定以外、とても良かった

Stayed 2 nights in Aug 2025

6/10 Okay

Y

24 Jul 2025

Stayed 1 night in Jul 2025

6/10 Okay

Atsushi

12 May 2025

白濁の湯かと思っていたのですが、そうでは無かったです。

Stayed 1 night in May 2025

6/10 Okay

keiko

30 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Wing Fung

Travelled with partner

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

職員很有禮，房間偏小，提供的早、晚餐很豐富。溫泉很好，唯一的缺點是房間沒有冷氣，只有暖氣，我們在日間有點熱，需要開窗。

6/10 Okay

SATOMI

Travelled with family

15 Oct 2024

Liked: Cleanliness, staff & service, amenities

静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。

Stayed 1 night in Oct 2024

6/10 Okay

おさむ

Travelled with family

6 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。

Stayed 1 night in Sep 2024

4/10 Poor

のぶゆき

Travelled with family

5 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

宿泊料金の割に部屋の狭さにびっくりしました。悲しすぎる…

Stayed 1 night in Sep 2024

6/10 Okay

ゆうぞう

Travelled with family

20 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

マスクをしてて聞きにくい。

Stayed 2 nights in Aug 2024

10/10 Excellent

たけお

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

正仁

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

食事がとても良かったです。

Stayed 1 night in Jul 2024

8/10 Good

????

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

静かで良かった

Stayed 1 night in Jul 2024

8/10 Good

HIDEO

7 May 2024

Liked: Cleanliness, room comfort

Stayed 1 night in May 2024

8/10 Good

noriaki

Travelled with group

9 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。お料理も品数も多く味付けもあっさりして美味しかったです。

Stayed 1 night in Mar 2024

10/10 Excellent

としひろ

28 Oct 2023

Stayed 1 night in Oct 2023

10/10 Excellent

YoungJun

Travelled with family, Travelled with family and small children

24 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.

Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

12 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

excellent

Stayed 1 night in Aug 2023

8/10 Good

Hidehiko

8 Aug 2023

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Aug 2023

10/10 Excellent

Po Ying

25 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

美味的一泊兩食，舒服既溫泉

Stayed 1 night in May 2023

8/10 Good

HARUKO

23 Mar 2023

Stayed 1 night in Mar 2023

10/10 Excellent

CHING WA

3 Feb 2023

Stayed 1 night in Feb 2023

8/10 Good

Keiko

8 Jan 2023

Liked: Staff & service, amenities

温泉が素晴らしい。

Shirafune Grand Hotel

Choose dates to view prices

Photo gallery for Shirafune Grand Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Japanese-Style Room

Japanese-Style Room

View all photos for Basic Twin Room

Basic Twin Room

Similar properties

Awanoyu

About this property

Shirafune Grand Hotel

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Property is also known as

Shirafune Grand Hotel Reviews

Reviews

Very good

8.8/10

8.6/10

7.4/10

7.8/10

7.8/10

Reviews

10/10 Excellent

john

john

10/10 Excellent

Marnelie

Marnelie

6/10 Okay

MASAYO

MASAYO

8/10 Good

Tokuhito

Tokuhito

6/10 Okay

Y

Y

6/10 Okay

Atsushi

Atsushi

6/10 Okay

keiko

keiko

8/10 Good

Wing Fung

Wing Fung

6/10 Okay

SATOMI

SATOMI

6/10 Okay