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Southern Cross Inn Matsumoto

3.0 star property

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Photo gallery for Southern Cross Inn Matsumoto

View from property
Desk, soundproofing, iron/ironing board, free WiFi
Reception
Mountain view
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View in a map
4-9-3 Ote, Matsumoto, Nagano-ken, 390-0874
  • Place, Matsumoto Castle
    ‪5 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Semi-double Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Semi-double Room, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi-double Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Semi-double Room, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

  • 23 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
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The price is €52
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About this property

Southern Cross Inn Matsumoto

Self parking, a microwave in a common area, and a business center are available at this hotel. WiFi in public areas is free. Additionally, free use of bicycles, a 24-hour front desk, and free newspapers are onsite.
Southern Cross Inn Matsumoto offers 30 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Matsumoto hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
During your stay at Southern Cross Inn Matsumoto, you're just a quick walk from Matsumoto Castle. Free WiFi in public areas, a business center, and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes complimentary bicycles
  • Steps from Nawate-Dori and Matsumoto City Museum
Public spaces have free WiFi and wired Internet. You'll find a business center on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Southern Cross Inn Matsumoto. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 800 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 700 for adults and JPY 300 for children

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 700 for adults and JPY 300 for children
  • Self parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Southern Cross Inn
Southern Cross Matsumoto
Southern Cross Inn Matsumoto Hotel
Southern Cross Inn Matsumoto Matsumoto
Southern Cross Inn Matsumoto Hotel Matsumoto

Southern Cross Inn Matsumoto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 78 out of 244 reviews
Rating 8 - Good. 117 out of 244 reviews
Rating 6 - Okay. 36 out of 244 reviews
Rating 4 - Poor. 8 out of 244 reviews
Rating 2 - Terrible. 5 out of 244 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ozfootball

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in amazing location. Highly recommend!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ezilkannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Affordable place to stay in Matsumoto. Walkable distance from Matsumoto castle. Breakfast is good.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and room. Clean and quiet, perfect for a few nights. Breakfast buffet was delicious and totally worth the ¥700. Beware, it is not super modern and the beds are a bit stiff, but I was still captured by the charm and the great location :)
Stayed 2 nights in Jun 2025
Verified

8/10 Good

KA LAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and nice room, efficient staff, parking space arrangement needs improvement.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

みつお

Disliked: Cleanliness, amenities
部屋が寒すぎて、風邪ひきそうだった。 暖房MAXにしても部屋が暖まらず、また、布団もマットが冷たくて、布団も薄くて寒すぎて寝れなかった。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

OKUMURA

Liked: Cleanliness, amenities, property conditions & facilities
場所も非常に便利、荷物もチェックイン前とチェックアウト後も預かっていただき、ありがたかったです。お手頃価格に対して十分なサービス、施設でした。
Stayed 1 night in Dec 2025
Verified

4/10 Poor

kanetoshi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが無愛想でやる気がなく、朝食も放置プレイ。食堂も狭く受付のあるロビーで食べることに。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

WATANABE

Liked: Cleanliness, staff & service, property conditions & facilities
場所が良かった
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

shinji

Liked: Cleanliness, staff & service, property conditions & facilities
松本城にも中町通にも近く立地が最高です。スタッフの方もとても親切でした。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service
松本城の近くでロケーションがよく、コストパフォーマンス最高です！
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Room comfort

ロケーションがとても良い

歩いてすぐの所に飲食店、居酒屋がたくさんあり大変便利な立地です。サービスは必要最低限ですが、コストを考えると不満はありません。エコの観点から掃除は頼まないと来てもらえず、2回頼んだが両方とも使用済みタオルが床や風呂に落ちていたりして不十分だった。しかしフロントにコーヒーサービスがあったりと、建物は古いが頑張っていて、何かと好感を持てるホテルでした。また利用すると思います。
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

MASASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かった
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

SHINJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地条件が非常に良いホテルです。

立地条件が良いので松本市内を観光するには良いホテルです。数日連泊出来れば、松本城や街の観光が楽しく出来ると思います。コーヒーの無料サービスも有り難いですね。
Stayed 1 night in Mar 2025
Verified

8/10 Good

CHIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
四柱神社と松本城メインの旅行だったので両方とも歩いてすぐのところにあり、駅までも歩いて行ける距離だったのでとてもは便利でした。 今回初めてあり得ないくらい安い料金で泊まれたのに朝食も付いており、また、他所の低料金のホテルより部屋も広くて快適に過ごせました。松本がすっかり気に入ってしまったのでまたぜひこちらのホテルも利用させて頂きます。
Stayed 1 night in Mar 2025
Verified

8/10 Good

Megumi

Liked: Staff & service
安く、室内も1人で泊まるに十分でした
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Akira

Liked: Staff & service
少し古さはありますが、松本城や観光名所には便が良いと思います。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

LESLY PAOLA POMPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel, viejito pero muy bien conservado y cuidado, el personal es muy atento, la ubicación es excelente, caminando dos cuadras al castillo y dos cuadras al museo de la ciudad. Vale muchísimo la pena.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊日の前日、残室1だった禁煙のシングルルームを予約していきました。 最近、某ホテル予約サイトでの「予約が入っていなかった」というトラブルを目にしていたせいか、もしかして私の予約も入っていないかも…という不安を感じつつチェックインしました。が、そんな心配は杞憂でした。 アサインされたのは、なんとツインの部屋！ バスとトイレも別々で、広々しており、とても快適に過ごせました。 部屋は、最上階の5階でしたが、無料Wi-Fiは夕方と夜はサクサク繋がりました（早朝は接続が少々、重くて途切れることも）。 ホテルのスタッフさんの対応もとても良くて、松本城やナワテ通りなどへもすぐ。松本駅からは徒歩15分ほどですが、道もわかりやすいし、街並みを見ながら歩いていったら、すぐでした。また松本に行くことがあったら利用したいホテルです。
Stayed 1 night in Jan 2025
Verified

8/10 Good

ケイコ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
建物や設備は古かったが、必要なものは揃っており不自由は無かった。スタッフはとても親切で感じが良い。松本城まで歩いて行ける環境が嬉しい。駐車場は有料だが、部屋ごとに番号が割り振られ安心。
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service

松本城撮影

松本城の撮影で宿泊。　城に近い。　状況変化に伴い何度も出向けた。泊まるだけの目的には最適。コーヒーサービスもよかった。　寒い冬でも助かった。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

CHIKAYASU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いけど不潔でない。 狭いけど静かで快適。必要最低限は守られています。 コーヒーがサービスでありますが、もう少し美味しいと有り難い。また松本に行く時には利用します。駐車場迄ホテルから30メートルくらいなのでそれも使いやすかった。ひと晩800円です。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service
駐車場も1泊800円と安く非常に良かった。
Stayed 1 night in Jan 2025
Verified

8/10 Good

Yoshihiro

Liked: Staff & service, property conditions & facilities
場所的にいい！ 何より宿泊料が安かった
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Phathaimas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องใหญ่มากๆ ที่จอดรถอยู่ด้านหลัง เดินไปปราสาทง่าย
Stayed 1 night in Nov 2024
Verified

8/10 Good

HIROMI

Liked: Staff & service, amenities, property conditions & facilities
スタッフの方がすぐ出てきてくれたり、質問にもすぐ答えて下さりとても気持ちよく利用出来ました。ありがとうございました。
Stayed 1 night in Jun 2024