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Tateshina Grand Hotel Takinoyu

4.0 star property

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Photo gallery for Tateshina Grand Hotel Takinoyu

Hot springs
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Hot springs
Public bath
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
4028 Kitayama, Chino, Nagano-ken, 391-0393
  • Place, Yatsugatake-Chushinkogen Quasi-National Park
    ‪1 min walk‬
  • Place, Takabayashi Fish Farm
    ‪8 min walk‬
  • Place, Tateshina Lake
    ‪19 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪74 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Disability Access)

Twin Room, Non Smoking (Disability Access)

Twin Room, Non Smoking (Disability Access)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking

  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking (Japanese-Style)

Standard Room, Non Smoking (Japanese-Style)

Standard Room, Non Smoking (Japanese-Style)

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Superior Room, Non Smoking (Japanese-Style)

In-room safe, free WiFi, bed sheets

Superior Room, Non Smoking (Japanese-Style)

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Family Room, Non Smoking (Japanese-Style Superior)

Family Room, Non Smoking (Japanese-Style Superior)

Family Room, Non Smoking (Japanese-Style Superior)

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Deluxe Room, Non-smoking

Japanese-Style Deluxe Room, Non-smoking

Japanese-Style Deluxe Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Japanese-Style Room)

In-room safe, free WiFi, bed sheets

Suite, Non Smoking (Japanese-Style Room)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons
  • Free Wi-Fi

View all photos for Standard Room with Tatami Area, Non-smoking

Standard Room with Tatami Area, Non-smoking

Standard Room with Tatami Area, Non-smoking

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 62 sq m
  • Sleeps 7
  • 5 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Non Smoking (with Tatami Area)

Superior Room, Non Smoking (with Tatami Area)

Superior Room, Non Smoking (with Tatami Area)

  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 6 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Room, Non Smoking (with Tatami Area - Disability Access)

Room, Non Smoking (with Tatami Area - Disability Access)

Room, Non Smoking (with Tatami Area - Disability Access)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite Room, Non-smoking

Suite Room, Non-smoking

Suite Room, Non-smoking

  • Mountain view
  • 65 sq m
  • Sleeps 4
  • 2 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking

Executive Room, Non Smoking

  • Mountain view
  • 47 sq m
  • Sleeps 8
  • 6 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Presidential Room, Non Smoking

Presidential Room, Non Smoking

Presidential Room, Non Smoking

  • Mountain view
  • 68 sq m
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Sky Comfortfloor Quadruple Room Non-Smoking

Sky Comfortfloor Quadruple Room Non-Smoking

Sky Comfortfloor Quadruple Room Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Sky Comfortfloor with Tatami area Non-Smoking

Sky Comfortfloor with Tatami area Non-Smoking

Sky Comfortfloor with Tatami area Non-Smoking

  • Mountain view
  • 45 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Sky Comfortfloor with Tatami area Non Smoking

Sky Comfortfloor with Tatami area Non Smoking

Sky Comfortfloor with Tatami area Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 6
  • 2 Large Single Beds, 3 Single Futons and 1 Single Bed
  • Free Wi-Fi

View all photos for Sky Comfortfloor with Tatami area, Non-Smoking

Sky Comfortfloor with Tatami area, Non-Smoking

Sky Comfortfloor with Tatami area, Non-Smoking

  • Mountain view
  • 62 sq m
  • Sleeps 6
  • 2 Large Single Beds, 3 Single Futons and 1 Single Bed
  • Free Wi-Fi

View all photos for Riverfront Triple Room with Open-Air Bath Non-Smoking

In-room safe, free WiFi, bed sheets

Riverfront Triple Room with Open-Air Bath Non-Smoking

  • River view
  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Riverfront Tatami area with Open-Air Bath, Non-Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bed and 2 Single Futons
  • Free Wi-Fi

View all photos for Riverfront Tatami area with Open-Air Bath Non Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath Non Smoking

  • River view
  • 52 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Bed and 3 Single Futons
  • Free Wi-Fi

View all photos for Riverfront Tatami area with Open-Air Bath, Non Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non Smoking

  • River view
  • 64 sq m
  • Sleeps 7
  • 2 Large Single Beds, 1 Single Bed and 4 Single Futons
  • Free Wi-Fi

View all photos for Kids Deluxe Room, Non Smoking

Kids Deluxe Room, Non Smoking

Kids Deluxe Room, Non Smoking

  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Baby Deluxe Room, Non Smoking

Baby Deluxe Room, Non Smoking

Baby Deluxe Room, Non Smoking

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for River Front Terrace Triple Room (Non-Smoking)/32sqm

River Front Terrace Triple Room (Non-Smoking)/32sqm | Bathroom

River Front Terrace Triple Room (Non-Smoking)/32sqm

  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for River Front Terrace Suite Room (Non-Smoking)/39sqm

River Front Terrace Suite Room (Non-Smoking)/39sqm | Bathroom

River Front Terrace Suite Room (Non-Smoking)/39sqm

  • 39 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for River Front Terrace Suite Room (Non-Smoking)/52sqm

River Front Terrace Suite Room (Non-Smoking)/52sqm

River Front Terrace Suite Room (Non-Smoking)/52sqm

  • 52 sq m
  • Sleeps 6
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for River Front Terrace Suite Room (Non-Smoking)/64sqm

In-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/64sqm

  • 64 sq m
  • Sleeps 7
  • 2 Large Single Beds, 4 Single Futons and 1 Single Trundle Bed
  • Free Wi-Fi

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About this property

Tateshina Grand Hotel Takinoyu

2 restaurants, a full-service spa, and a coffee shop/cafe are available at this ryokan. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a front-desk safe.
Tateshina Grand Hotel Takinoyu offers 160 air-conditioned accommodations with safes and hair dryers. This Chino ryokan provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 4 indoor hot springs and 2 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

During your stay at Tateshina Grand Hotel Takinoyu, you're just a quick walk from Tateshina Great Waterfall. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
  • Free WiFi
  • Free self parking
  • Dining options include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and a car charging station
  • Onsite recreation includes hot springs
  • Steps from Yatsugatake-Chushinkogen Quasi-National Park and Tateshina Great Waterfall
  • Free train station pick-up and train station drop-off shuttle service
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. As a guest of Tateshina Grand Hotel Takinoyu, you'll find a full-service spa and hot springs. A train station pick-up service and a train station drop-off service are free. An arcade/game room, karaoke, and a front-desk safe are also featured at Tateshina Grand Hotel Takinoyu. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chino ryokan.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
エルバージュ（Herbage） - This buffet restaurant serves breakfast and dinner.
御堂小路（Midou Kouji） - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Cascade Lounge - This café serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,900 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cascade Lounge
  • エルバージュ（Herbage）
  • 御堂小路（Midou Kouji）

Things to do

  • 6 indoor/outdoor hot springs
  • Arcade/game room
  • Full-service spa
  • Karaoke

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 2 outdoor hot springs
  • 4 indoor hot springs
  • 6 indoor/outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1900 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tateshina Grand Hotel Takinoyu offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 1:00 PM to midnight.
  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Takinoyu Chino
Tateshina Grand Takinoyu
Tateshina Grand Takinoyu Chino
Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Hotel Takinoyu Ryokan
Tateshina Grand Hotel Takinoyu Ryokan Chino

Tateshina Grand Hotel Takinoyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 291 reviews
Rating 8 - Good. 102 out of 291 reviews
Rating 6 - Okay. 29 out of 291 reviews
Rating 4 - Poor. 11 out of 291 reviews
Rating 2 - Terrible. 4 out of 291 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent retreat for relaxation

An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Verified traveller

beautifl waterfall

massage was fabulous! and dinner was so many menus and local begetabls was so fresh and tasty.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Wai Khoon

Liked: Cleanliness, staff & service, room comfort
Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Dawson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is kids-friendly so I highly recommend this place for families who are looking for an onsen stay that welcomes children. The hotel itself is very big and offers various activities. I wish they could improve the traffic at the breakfast buffet. We had to wait for 10-15 mins but it's closed at 9am sharp which meant we had little time to enjoy our breakfast. Will definitely go back when we visit Nagono again.
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked to stay here and the room was outdated. we wanted to use the onsen but wasn't able to because they had strict no tattoos.
Stayed 1 night in May 2025
Verified

4/10 Poor

Rickey

Disliked: Staff & service, amenities
When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!
Stayed 1 night in May 2025
Verified

10/10 Excellent

NAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族三世代での家族旅行で利用させていただきました。孫の誕生日祝いでキッズパークがあるとゆうことで、とても楽しみにしていました。1人500円の入場料がかかったのは…ちょっとびっくりしましたが…孫たちは汗びっしょりになって喜んで遊べてよかったです。 夕食はいろんな種類のものが並んでいて…どれもとても美味しかったです。孫はお皿を持ってお寿司を何度ももらいに行ってました。お寿司のスタッフの方は孫に優しく注文を聞いてくださり、マグロを握ってくださいました。焼きたてピザもとても美味しくて、焼き上がりを待ってもらいに行きました。お皿を持って待っているのになかなか出してもらえず…「1枚ください」と頼んだけれど葉っぱ乗せたりしながら「待っててください」と…無愛想な言い方で…ピザは美味しいのに残念でした。 どの料理も美味しかったですが、なんといっても一番は…とても柔らかいステーキでした。 料理は全て大満足でした😊 リンゴが大好きな孫は、朝もリンゴを取りに行こうと探してましたが朝食には出ていなくてリンゴが食べたいと泣いていました。スタッフの男性の方が孫のために奥の方から持ってきてくださり…孫はとても喜んで美味しそうにリンゴを食べていました。ありがとうございました。 思い出に残る旅行になりました。また利用させていただきたいと思いました。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で、温泉浴室が満足。食事も品数豊富で連泊してもいい。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shuhei

Liked: Cleanliness
100年の歴史を感じた
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

shunsuke

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。 食事も美味しかった。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yasuo

客室は綺麗でした。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Minoru

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で快適でした。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

masayoshi

Liked: Cleanliness, amenities, property conditions & facilities
凄く良かった！ブュッフェが最高だった！
Stayed 1 night in Jan 2026
Verified

4/10 Poor

高橋

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の際、20分位席に着くまで待って、さらにキッズフードコーナーに、子供用のスプーンとフォークが無かったので男性スタッフに伝えた所、スプーンだけ補充されました。 別の女性スタッフにフォークも欲しいと伝えた所、茶色のエプロンをしているスタッフが社員なのでそっちに聞いて下さいと言われ、茶色エプロンのスタッフにお願いしました。そもそも、パートだろうが社員だろうがこちらには関係ない。 全般的に、フロントスタッフや食事会場の日本人スタッフの愛想が悪い。 朝食の後に、ベッドメイキングをしようとしていた外国人スタッフ数名と部屋に行く途中にすれ違いましたが、元気良く挨拶をしてくれたりと、一生懸命さが見られました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

亜希子

Liked: Cleanliness, amenities, property conditions & facilities
清潔でスタッフの方々もよかったです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

knk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂の温泉は身体の疲れが取れたような気がします。たいへん良かった。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

EN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のビュッフェが素晴らしい！
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良質な温泉と温かなスタッフのホテルです。 規模の大きなホテルですが、浴場は4ヶ所あり4回の入浴は全て混雑を感じることなく快適でした。 伝統的な宿で施設は新しく無い面もありますが、随所にホスピタリティを感じる宿でした。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

CHIEKO

Disliked: Staff & service, amenities
温泉好きな私ですが美人の湯の割には お風呂後の肌にツルツル感、すべすべ感がありません！ 残念デス😢
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場や露天風呂が充実しており、ゆっくりお湯に浸ってのんびりできます。 施設自体は古いですが、リノベーションされており、特に大きな問題はありませんでした。 ただ、チェックイン時に混雑して待たされたことが、少し残念でした。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインの担当が研修生で観光地への行き方、場所の説明が不適切だった。
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

NORIHIKO

チェックイン時のスタッフの対応が早口で分かりにくかったかな
Stayed 1 night in Jun 2025
Verified

8/10 Good

アツコ

Liked: Amenities
前もって車椅子を準備して頂けるようにお願いして、宿泊施設から準備しておきますってお返事を頂いていたのに､こちらから車椅子は？って確認してもフロントの方は分からなかった。 このような時は誰がみても分かるように工夫して頂きたいと思います。 宜しくお願い致します🙇‍♂️
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mieo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

想像以上に良かった。

出張から帰る際、用事があってこちらのホテルを利用させて頂きました。 仕事も残っていたので、お部屋にお風呂が付いている部屋がいいと思い今回のお部屋(160号)を決めました。 もう全てが想像の上をいく快適さで、ゆったりとリラックスしながら仕事も捗りましたし、フルリモートで働いているのでワーケーションにも非常に良いと感じました。 2色付きプランでもあったので、夕食に行く日本らしいビュッフェが揃い、こちらも満足。ただ朝食は寝過ごしてしまい断念。 敢えて言うなら、リラクゼーションもしくは外部からのマッサージなどがあると更にリラックスできると思いました。 都内や関西で感じるオーバーツーリズムによる民度の低い外国人も居なく、以前の日本に戻ったような感覚でした。 また近くに用事がある際は必ず利用させていただきます。
Stayed 1 night in May 2025