Toyoko Inn Matsumoto-eki Higashi-guchi

3.0 star property

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Photo gallery for Toyoko Inn Matsumoto-eki Higashi-guchi

Reception
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Property entrance
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-1-4 Fukashi, Matsumoto, Nagano, 390-0815
  • Matsumoto Performing Arts Center
    ‪11 min walk‬
  • Matsumoto City Museum of Art
    ‪13 min walk‬
  • Matsumoto Castle
    ‪16 min walk‬

Room options

Single Room Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room Smoking

  • Sleeps 4
  • 2 Twin Beds

Twin Room No Smoking

  • Sleeps 4
  • 2 Twin Beds

Economy Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room No Smoking

  • Sleeps 2
  • 1 Double Bed

Premium Single Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Economy Double Room, Smoking

  • Sleeps 3
  • 1 Double Bed

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About this property

Toyoko Inn Matsumoto-eki Higashi-guchi

Hotel with free breakfast, near Matsumoto Performing Arts Center
This smoke-free hotel features self parking, a 24-hour front desk, and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. Weekly housekeeping is available.
Toyoko Inn Matsumoto-eki Higashi-guchi offers 333 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Matsumoto hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

During your stay at Toyoko Inn Matsumoto-eki Higashi-guchi, you're just a quick walk from Jorinji Temple. You'll find features like free breakfast and free WiFi in public areas, plus self parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Within a 15-minute walk of Matsumoto Performing Arts Center and Matsumoto City Museum of Art
Free breakfast is available daily. Public spaces have free WiFi. Toyoko Inn Matsumoto-eki Higashi-guchi also features a vending machine, a front-desk safe, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Matsumoto hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who are booked for 7 nights or more may be required to change rooms during their stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Housekeeping is provided every 4 days.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Toyoko Inn Matsumoto eki Higashi guchi
Toyoko Inn Matsumoto-eki Higashi-guchi Hotel
Toyoko Inn Matsumoto-eki Higashi-guchi Matsumoto
Toyoko Inn Matsumoto-eki Higashi-guchi Hotel Matsumoto

Toyoko Inn Matsumoto-eki Higashi-guchi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 265 reviews
Rating 8 - Good. 121 out of 265 reviews
Rating 6 - Okay. 27 out of 265 reviews
Rating 4 - Poor. 5 out of 265 reviews
Rating 2 - Terrible. 7 out of 265 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert, Milton

Travelled with partner
Liked: Cleanliness
From beginning to end, our stay was pretty much a disappointment. There was no check-in before 4 pm (the latest check-in time I have ever heard of!), and there was no wiggle room in slipping in earlier (except if one was a member of their hotel group, then 3pm was agreeable—at a membership application cost of 1500 Yen!). The room was tiny, even by Japanese standards, the bed was hard as a board, the pillow was stuffed with I don’t know what, but it was oversized and also hard to be serviceable, and the staff were lukewarm at best in dealing with guests. The place was quiet (not many guests, though, to judge that fairly), the hot water was good and hot for a shower at the end of a cold and busy day, and the location was excellent and easy to find in relation to the train station. Would we stay here again if we were in the area? To be perfectly candid, it’s highly doubtful, and there are a number of lodging alternatives in the area to be considered.
Stayed 1 night in Feb 2025

8/10 Good

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the location was excellent. We were a short walk from the train station and also a nice walk to the Matsumoto Castle. The only negative experience was the free breakfast which was styrofoam dinner trays, individually wrapped croissants and a Japanese style breakfast which we did not find appetising. We did not participate and ate elsewhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Hon

Stayed 2 nights in Jan 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Basic but Great Location and Cheap!

I understand Toyoko Inns are not five star luxury hotels but I was still a tiny bit disappointed at how basic the facilities were. The room was tiny but they made good use of the space. The breakfast buffet was very basic but decent and free so what can you expect? Ultimately, the hotel was cheap and it had a great location only a block from the main train station. One tip, there is a food hall right in front called Tsunagu Yokocho. I knew about it from a YouTube video and I was pleasantly surprised to find out it was just steps away from our front door. It contains about ten or twelve little restaurants but unlike a food court like we might find in the US, each establishment has its own seating. The place is beautifully decorated with a lively, upbeat atmosphere. It turned out to be one of our best meals in Japan!
Stayed 1 night in Nov 2024

8/10 Good

Migiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in and breakfast lines were very long. I needed to wait long time.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very convenient location from Matsumoto train station. The bed was very firm. The Breakfast buffet menu is accommodating for Asian tourists.
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with a good variety for breakfast. Location is very walkable to public transportation (3 mins), convenience stores, and restaurants. Grocery store is right across the street. Attractions are also close by (15-20 mins. walk). Room was cozy/tight with a little space for carry-on luggage. Beds have an extra firm mattress. Check-in/out was easy with friendly and polite staff available to greet and assist.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, clean, comfortable and close to station. Good breakfast. Only downside is the strict 4pm checkin
Stayed 1 night in Nov 2024

10/10 Excellent

Takeshi, Haddonfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and convenient location. Most importantly, the quality of bed is amazing. I always suffer from bad jet lag for at least first few days after arriving from east coast (US), this is a first night I was able to sleep straight for 7 hours! The room was more spacious than one in Tokyo where I spent before coming to Matsumoto. Free delicious Japanese style breakfast which I am very happy with. Certainly it worths the price. The only problem I had was the room was not available until 4 pm. I had to change my clothes in the rest room and missed one hour nap. Nevertheless, I liked this place and will be back again when I am visiting Matsumoto next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great and also breakfast was delicious
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and clean, but the breakfast selection is very limited compared to the other Toyoko Inn that I stayed.
Stayed 1 night in Aug 2024

8/10 Good

chee peng

Liked: Cleanliness, amenities, property conditions & facilities
It's very near to matsumoto train station, right beside the bus terminal. So very accessible.
Stayed 1 night in Aug 2024

8/10 Good

Karl

Liked: Staff & service, amenities, property conditions & facilities
This a clean and convenient property. Close to Matsumoto Station as well as things like a convenience and grocery stores. Not deluxe, but great if you’re on a budget,
Stayed 4 nights in Jul 2024

8/10 Good

Hiroaki

Stayed 1 night in Jul 2024

10/10 Excellent

Chi Fung

Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside the train station. Within walking to great restaurants and convenience stores.
Stayed 1 night in May 2024

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
small but highly recommend
Stayed 3 nights in Feb 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy and good value
Stayed 1 night in Mar 2024

10/10 Excellent

Dandee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and new.
Stayed 1 night in Feb 2024

10/10 Excellent

lim liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay comes with complimentary japanese style breakfast. if u are in rush and need to grab and go there is some breads available. The hotel is opposite the alpico bus terminal (with supermarket, pharmacy and convenient shop) and within short walking distance from jr station. Lots of food options if u are willing to take a short walk from the hotel.

10/10 Excellent

Anthony

Travelled with family
Liked: Amenities
Convenient to railway station and bus terminus
Stayed 2 nights in Nov 2023

10/10 Excellent

Timothy

Travelled with family
Three minute walk from train station- one minute from bus
Stayed 2 nights in Sep 2023

8/10 Good

Thirachat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good and location also good. Easy to access.
Stayed 1 night in May 2023