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Shintomi-tei

3.0 star property

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Photo gallery for Shintomi-tei

Property entrance
Run of House
Public bath
Beach
Public bath

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
38-1 Kakinochi, Matusshima, Matsushimamachi, Matsushima, Miyagi, 981-0213
  • Place, Date Masamune Historical Museum
    ‪5 min walk‬
  • Place, Matsushima Bay
    ‪9 min walk‬
  • Place, Zuigan-ji Temple
    ‪11 min walk‬
  • Airport, Sendai (SDJ)
    ‪48 min drive‬

Room options

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room - Sea View

Japanese Style Room - Sea View

Japanese Style Room - Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Run of House

Run of House

Run of House

  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

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About this property

Shintomi-tei

This smoke-free ryokan features a front-desk safe, free breakfast, and free self parking. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Other amenities include free train station drop-off.
Shintomi-tei offers 73 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. This Matsushima ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas.
During your stay at Shintomi-tei, you're just a quick walk from Zuigan-ji Temple. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe and a water dispenser
  • Within a 10-minute walk of Zuigan-ji Temple and Date Masamune Historical Museum
  • Free train station pick-up, train station drop-off, and local-area shuttle service
Free breakfast is available daily. Public spaces have free WiFi. An area shuttle, a train station pick-up service, and a train station drop-off service are free. Shintomi-tei also features karaoke, room service (during limited hours), and shopping on site. Limited free parking is available on a first-come, first-served basis.

This 3-star Matsushima ryokan is smoke free.

Guests are served free full breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM

Things to do

  • Karaoke
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Additional fees of JPY 1620 per child, per day apply for breakfast, and JPY 4860 per child, per day apply for dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shintomi-tei offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Japanese futons are provided based on the number of adults in the reservation. Fees apply for extra futons for children age 3 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shintomi-tei Inn Matsushima
Shintomi-tei Inn
Shintomi-tei Matsushima
Shintomi tei
Shintomi-tei Ryokan
Shintomi-tei Matsushima
Shintomi-tei Ryokan Matsushima

Shintomi-tei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 147 reviews
Rating 8 - Good. 55 out of 147 reviews
Rating 6 - Okay. 37 out of 147 reviews
Rating 4 - Poor. 13 out of 147 reviews
Rating 2 - Terrible. 5 out of 147 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel Great area

The hotel was great and in one of the most beautiful areas of Japan. If you like Onsen this place is great. Also breakfast was amazing.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Woonsup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room; friendly staff; great price for room, dinner, and breakfast. Located in a residential neighborhood; about 15-minute walk from Matsushima station (a bit uphill, but not bad)
Stayed 1 night in Jun 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little older, but clean and the staff is extremely polite and helpful.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious seaview room

Tatami room was very spacious and we could even enjoy seaview. Friendly staff. extensive breakfast buffet. walking distance from pier, etc.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a tranquil place. Everything is perfect - the only negative is some peeling wallpaper in the rooms, but that's nitpicking. It's a large room within walking distance of the station and the museums.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and facilities. The only complaint - the WiFi is more or less nonexistent. So it comes with a digital detox bonus ;)
Stayed 1 night in Aug 2024
Verified

8/10 Good

Pik Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
It located on a hill, about 15-20 mins walk from Matsushimakaigan Station. Along the way, you find shops & restaurants. There’s a ferry pier & a park, temples & a museum. You can also walk from Matsushima Station, however, I prefer Matsushimakaigan as there’re more to see. The hotel offers free shuttle pick up & drop off which is a plus.
Stayed 1 night in May 2023
Verified

6/10 Okay

y

totally as usual
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Melinda

Liked: Cleanliness, staff & service, amenities
I liked the traditional experience but the room needs some cosmetic maintenance. Touching up the paint and repairing a little of the wooden skirting. You DO need to pre-book for dinner, but e we found a great little place just a short walk away in the town.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

hiroki

Disliked: Cleanliness, amenities, property conditions & facilities
客室の洗面の水道からひどいサビが出る。 チェックアウト時に伝えるも「申し訳ございません」と言われるのみ。全ての代金をこちらは支払っているが、このような酷いサービス、客室でも、契約を履行したと考えているのだろうか。 建物全体はもちろん、何より客室がひどくボロい。古いだけでなく、手入れがされておらず、ボロい。詳細は画像を見て欲しい。 日本三景という立地に完全に甘え、やるべき投資を怠り、客の期待を裏切るひどい宿泊施設。 せっかくの旅行だから、と全国展開している他の宿ではなく、あえて値段も高いこちらを選んで完全に失敗した。 あまりに気分が落ち込み、松島での観光の予定を取り止め、中尊寺金色堂へ向かったほど。2度と松島には足を踏み入れたくない。
客室内の浴室ドア。これ見て気分上がる客がいると思っているのだろうか…
洗面ボウルがズレてるし汚れてるし、さびが出てくるし、近寄りたくない
テレビが収まらない昭和のテレビ台
昭和レトロな朝食会場。これはこれで好きでした。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

?

Disliked: Property conditions & facilities
観光地に近く、高台で見晴らしが良いが、周辺は坂の為足に自信のある方はいろいろな眺望が楽しめます。
Stayed 1 night in May 2025
Verified

8/10 Good

???

建物は古いが、松島の観光拠点で金額も高くなく良かった
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveller

這是一間很老的溫泉旅館，離商店街有一段距離，建議開車前往。 我是選含有早餐晚餐的方案，東西很鹹而且不是很精緻，晚餐可以看到早餐同樣的食材，感覺不是很好。
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて不便なく、贅沢な宿泊をさせていただきました。 建物は伝統があり、少し古さも感じられますが、内装も綺麗にリフォームされておるようで、大浴場も清潔感があります。 屋上で松島ビューが観られます。 食事は、夜は提携レストラン、朝は館内レストランのビュッフェをいただきました。提携レストランは、チェックイン時に申し出れば予約とクルマでの送迎をしてくださいます。松島自慢の美味しい食材を使ったご飯を、味、量、金額全てにおいて満足にいただけます。宿泊でなくとも使えそうなので、松島再訪の折にはランチも食べてみたいです。 朝食ビュッフェも、地元食材をふんだんに使った美味しいお料理の数々。 温泉は人工ですが、露天風呂の温度も丁度よく、朝晩2回浸かっちゃいました。 チェックインからアウトまで、スタッフの皆様おもてなしが大変行き届いており、泊まって良かったです。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

料理がとても美味しいです。

食事がとても美味しく量も多かったです。 創作料理も沢山あり楽しめました。施設自体は新しくはありませんが、掃除も行き届いており快適に過ごせました。
Stayed 1 night in Mar 2025
Verified

8/10 Good

EUNKYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションが良く、使い易い旅館でした。
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

ミキ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていた以上に古かったです。 近くのコンビニに行くまで歩きでは大変でした。
Stayed 1 night in Nov 2024
Verified

8/10 Good

Urs

Liked: Cleanliness, staff & service, room comfort

Leicht ins Alter gekommen, aber sehr freundlich

Schöne Aussicht über die Bucht. Das Hotelzimmer war klassisch japanisch (Tatami/Futon). Insgesamt ist das Hotel leicht etwas ins Alter gekommen. Das Zimmer war aber sehr gross. Wer Angst vor einem Tsunami hat, das Hotel liegt auf einer Anhöhe. Japanisch/westliches, reichhaltiges Frühstück! Es hat einen Axolotl im Eingangsraum im Aquarium!
Schlafzimmer mit Futon
Stayed 2 nights in Oct 2024
Verified

8/10 Good

かつみ

Liked: Cleanliness, staff & service, amenities
大浴場は、適度の大きさで良かった。また夕食は、種類・量とも多く、大変満足いたしました。
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ryo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
二種類のお風呂の落差が気になりました。スタッフの対応は良く、楽しい時間を過ごすことができました
Stayed 1 night in Oct 2024
Verified

4/10 Poor

レイコ

思ったより悪かった
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

ひろき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し古いけど料理とスタッフの対応が良く満足出来ました。
Stayed 2 nights in May 2024
Verified

8/10 Good

ゆきえ

Liked: Cleanliness, staff & service, property conditions & facilities
朝食の品数が少なく好みの物がありませんでしたが、お米は美味しかったです。 お部屋は古いですが掃除が行きとどいてました。 特に温泉が良かったです。 スタッフの皆さんも、 常に笑顔で対応して下さいました。 また来たいと思います。
Stayed 1 night in Dec 2023
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
JR松島駅からちょっと登りますが、近くて便利です。徒歩10分程度で五大堂、瑞巌寺と観光名所に到達出来ます。宿の向いの展望スポット、ぶらタモリで紹介されました。登りきついですが、良い眺めです。
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
グループでも広く感じる部屋でした。 照明が一部足りなくて、暗いというよりは陰気な印象でした。壁紙が一部ボコボコになっていたり、古さは感じましたが、サービスはアップグレードされていて快適でした。 浴用タオル、バスタオルの他にトイレや洗面所用に、もう二枚タオルを用意して欲しかった。ハンドタオルでもいい。大浴場は清潔で風呂の種類も多く楽しめました。アメニティは豊富でしたが、クレンジングは洗い場にはなかったので、洗い場にも少しあったら良かった。 朝食は種類は少なめでしたが、美味しかったです。ご飯と味噌汁以外は冷めてました。 いつでもスタッフの方々の対応が丁寧でした。
Stayed 1 night in Sep 2023