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Chaharu

3.0 star property

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Photo gallery for Chaharu

Hot springs
Executive Suite,Non Smoking (Northern European Style Interior) (9th Floor) [69 sqm]
Public bath
City view from property
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
4-4 Dogoyuzuki-chou, Matsuyama, 7900837
  • Place, Dogo Onsen
    ‪1 min walk‬
  • Place, Isaniwa Shrine
    ‪3 min walk‬
  • Place, Shiki Memorial Museum
    ‪7 min walk‬
  • Airport, Matsuyama (MYJ)
    ‪11 min drive‬

Room options

View all photos for Japanese-Style Room, Non Smoking - Breakfast Only [15 - 18 sqm]

In-room safe, desk, free WiFi

Japanese-Style Room, Non Smoking - Breakfast Only [15 - 18 sqm]

8.2 out of 10
Very good
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

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About this property

Chaharu

Along with a restaurant, this smoke-free ryokan has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Chaharu offers 66 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to midnight. There are hot springs on site.
Our customers tell us they can't get enough of the overall property condition at Chaharu. During your stay, you're just a quick walk from Dogo Onsen. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include an elevator and a terrace
  • Onsite recreation includes hot springs
  • Steps from Dogo Onsen and Enmanji
Chaharu offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Chaharu also features a terrace and an elevator. For a fee, parking is available.

This 3-star Matsuyama ryokan is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.
Chaharu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 880 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Terrace

Spa

  • Hot springs
  • In-room massages
  • Public bath open from 5:30 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Uncovered self parking fee: JPY 880 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Chaharu Inn Matsuyama
Chaharu Inn
Chaharu Matsuyama
Chaharu
Chaharu Hotel Matsuyama
Chaharu Ryokan
Chaharu Matsuyama
Chaharu Ryokan Matsuyama

Chaharu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 408 reviews
Rating 8 - Good. 151 out of 408 reviews
Rating 6 - Okay. 32 out of 408 reviews
Rating 4 - Poor. 9 out of 408 reviews
Rating 2 - Terrible. 4 out of 408 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JAESEOK

Liked: Cleanliness, staff & service
staffs are kind, and room is clean. Hotel's location is neared by dogo onsen so I could travel comfortly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is clean & tidy, location is good & close to shopping area
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay. Very comfortable.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

TAESOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen and breakfast were so good! Plus, the crews were really nice. The room is so cozy
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, one of the closest hotels to Dogo Onsen. The staff are very friendly and professional, the onsite restaurant served a fusion ( French and Japanese) dinner and a buffet breakfast. We (a family with 1 adult daughter ) enjoyed the 2 night stay at this hotel, I highly recommend Chaharu ！
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Dogo

The dinner is absolutely amazing.. it’s like a 9 course meal and every dish is good. The room is clean, service is prompt, location is convenient. Lastly, the outdoor onsen is also an attraction on its own!
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

JIEUN

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was very friendly, but when I first entered the room, there were a lot of antsy bugs. Even the cleaning was not good, so there was a lot of hair everywhere.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

KAZUHIKO

Liked: Cleanliness, staff & service, amenities
清掃がいき届いており気持ちいい！朝食もいい！スタッフさんの対応も気持ちいい！ お勧め出来ます。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

TAEYOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용하고 차분한 느낌의 호텔이었습니다
Stayed 1 night in Jan 2026
Verified

8/10 Good

s

Liked: Cleanliness, staff & service, property conditions & facilities
まず最初に、接客して頂いた全ての従業員さんたちがとても優しくてとても素晴らしい。 お部屋の掃除が隅々まで行き届いて気持ち良かった。 さらに寝具や浴衣さらにカップなどお部屋のすべてのアイテムも清潔感がありました。 夕食付きの予約は空きがなかったので朝食のビュッフェみしかわかりませんが、オムレツはもちろん、エッグベネディクトが絶妙のとろけ具合でめちゃくちゃおいしかったです。コーンスープは濃厚でシェフは結構こだわりがある人なのかもしれません。
Stayed 1 night in Aug 2025
Verified

8/10 Good

じゅんいちろう

スタッフの対応が良くて、スムーズにチェックイン、駐車ができました。道後温泉まで近く立地も最高でした。部屋の間口がもう少し広いともっと良いです。
Stayed 1 night in Sep 2025
Verified

8/10 Good

yoshiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事もその土地の食材をいかした料理でとてもおいしかったです。
Stayed 1 night in Aug 2025
Verified

8/10 Good

ひろあき

Liked: Cleanliness, staff & service, property conditions & facilities
道後温泉を満喫するのにどこへ行くにも近い！ホテルの露天風呂最高です。
Stayed 2 nights in Aug 2025
Verified

8/10 Good

大庭

Liked: Cleanliness, staff & service, property conditions & facilities
外国人スタッフがみなさん丁寧で笑顔が良かったです。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

TADAHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場のお湯の温度が少し熱いかな… 露天風呂は気持ち良かったです。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

sadaharu

Liked: Cleanliness, staff & service, amenities
道後温泉の近くで便利でした。 ホテルの露天風呂がとても雰囲気が良かったです。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, property conditions & facilities
会社の友人たちと素泊まり（朝食付）で利用させていただきました。道後温泉の近くにあるため、とても便利でした。朝食は、洋食（オムレツやエッグベネディクトなど）、和食（おぼろ豆腐、しらすなど）などメニューも多く、大満足でした。唯一の不満は、部屋のテレビが途中でつかなくなったことです。
Stayed 1 night in Jun 2025
Verified

8/10 Good

Joong Ik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도고온천의 호텔과 료칸의 중간정도 형태로 다다미방과 노천을 이용할 수 있는 메리트가 가격 대비 훌륭한 곳이라고 생각합니다. 위치 자체도 도고온천 본관 바로 뒷쪽으로 상점가와 아주 가깝고, 다만 주변에 별로 할 것이 없다는게 단점입니다. 전반적으로 만족도는 높았습니다.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

KEI

Liked: Cleanliness, amenities, property conditions & facilities
とても良い距離感を持って対応してくださる、最高の宿泊施設でした。お世話になりました。
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

フミエ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景観がよく、道後温泉本館がすぐでよかった。 ぶらぶらできて楽しかった。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
給我預期高，有機會的下次會再住
Stayed 1 night in Mar 2025
Verified

8/10 Good

Shigenori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくりと落ち着けます
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

SHUICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉地の雰囲気があり、お土産店もたくさんあり、良かったです
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Tomohito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴衣でゆったりとリラックスできました。 とても過ごしやすかったです。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所が良い
Stayed 1 night in Aug 2024