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Comfort Hotel Matsuyama

3.0 star property

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Photo gallery for Comfort Hotel Matsuyama

Miscellaneous
Standard Room, 2 Single Beds, Non Smoking
Property amenity
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-18 Hanazonomachi, Matsuyama, Ehime, 790-0005
  • Place, Saka no Ue no Kumo Museum
    ‪12 min walk‬
  • Place, Matsuyama Castle Ropeway
    ‪19 min walk‬
  • Place, Matsuyama Central Park
    ‪3 min drive‬
  • Airport, Matsuyama (MYJ)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Comfort Hotel Matsuyama

Along with self parking, this smoke-free hotel has a microwave in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Comfort Hotel Matsuyama offers 197 accommodations with fireplaces and safes. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Comfort Hotel Matsuyama. During your stay, you're just a quick walk from Ferris Wheel Kururin. Free breakfast, free WiFi in public areas, and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Ferris Wheel Kururin and Enkoji Temple
Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Matsuyama. Parking is available for a fee.

This 3-star Matsuyama hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 800 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 800 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Matsuyama Hotel
Comfort Hotel Matsuyama Matsuyama
Comfort Hotel Matsuyama Hotel Matsuyama

Comfort Hotel Matsuyama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 383 reviews
Rating 8 - Good. 112 out of 383 reviews
Rating 6 - Okay. 25 out of 383 reviews
Rating 4 - Poor. 2 out of 383 reviews
Rating 2 - Terrible. 7 out of 383 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

SUN HYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and great staffs.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Zediker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are nice and room was clean. Will stay again.
Stayed 15 nights in Nov 2023
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean and the breakfast covered all the bases for being included in the lodging cost.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in the perfect location. Close to food; shopping and transport! And the breakfast is good!
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

CHIH YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near Matsuyama castle and convenient store nearby. Hotel is clean and well maintained. Will visit this hotel next time to Matsuyama.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel experience

It was very nice hotel experience in Comfort hotel Matsuyama, the location & facility are very good to stay in Matsuyama.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
An average business hotel
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kaoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, easy access.
Stayed 9 nights in Jul 2024
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very servicable business style hotel with decent breakfast (however don't expect gourmet at these prices!!). A bit far from shopping and eating, tho still many choices within 15-20 min walk. 15 min walk from Matsuyama City station (nb this is NOT the JR Station). Good access to trams.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not fussy but clean and efficient. Staff very helpful and rooms are basic. Breakfast is great with healthier choices than most. Will stay again. They have lockers to store luggage.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Pablo

Liked: Amenities
The hotel was comfortable, clean, quiet, breakfast was delicious, too. I strongly reccomend it.
Stayed 13 nights in Feb 2025
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Walkable to matsuyama city station and the JR station. Right across the street from tram stops. Room was comfortable and clean, bed was comfortable, but the pillows were not. Breakfast was average, but definitely not the worst we had in Japan! Nice to be able to get a tea or water after a day out.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matsuyama

It was clean, conveniently located, and a great price. The breakfast was excellent. I'll stay in this chain in the future for sure.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hiromi Murakami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an information of the staff recommended restaurant!
Stayed 3 nights in Jul 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good japanese chain hotel

nothing special but clean and friendly service. buffet style breakfast included. location is right next to Matsuyama station.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Kwok Chuen

Close to the station and castle
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super new and clean hotel, small rooms but it’s got everything we need, especially with the laundry facility. Only downside is parking not that convenient but otherwise perfect stay!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Dongjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central location close to everything. Clean, modern hotel. Good Breakfast. Free convenient luggage locker.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Les Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the Matsuyama City Station. Breakfast is awesome. Friendly and helpful staff.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the room was excellent and the room size was very roomy which allow me to leave my 2 28" luggage open on the floor.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively large room for Japan. Breakfast was pretty good.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Merran

Liked: Staff & service, amenities, property conditions & facilities
Rooms are very comfortable and surprisingly large for a Japanese hotel. Good luggage storage system. Library area very pleasant to relax and have a drink while waiting to check in We were lucky enough to get one of only 5 parking spots on site Near Tram stop for Dogo Onsen.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recommend!!!

This hotel was perfect for our short stay. Rooms were clean, comfortable, and staff were very friendly and helpful. Breakfast was really excellent! Tasty, healthy, and tons of options for the kids and adults. Would 100% stay here again. Location is also really good - walkable to a large park, the Ferris wheel, and a ton of restaurants.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better
Stayed 2 nights in May 2024