REF Matsuyama City Station by Vessel Hotels

3.5 star property

Choose dates to view prices

Photo gallery for REF Matsuyama City Station by Vessel Hotels

Property amenity
Lobby lounge
Point of interest
Deluxe Room For 2 guests, Non Smoking
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
5-2-2 Minatomachi, Matsuyama, Ehime Prefecture, 790-0012
  • Place, Saka no Ue no Kumo Museum
    ‪11 min walk‬
  • Place, Bansuiso
    ‪13 min walk‬
  • Place, Matsuyama Castle Ropeway
    ‪17 min walk‬
  • Airport, Matsuyama (MYJ)
    ‪6 min drive‬

Room options

Standard Twin Room, Non Smoking

  • Sleeps 2

Double Room with shower booth, Non-Smoking

  • Sleeps 2

Superior Room For 3 guests, Non Smoking

  • Sleeps 3

Double Room, Non Smoking

  • Sleeps 2

Deluxe Room For 2 guests, Non Smoking

  • Sleeps 2

Deluxe Room For 3 guests, Non Smoking

  • Sleeps 3

Deluxe Room For 4 guests, Non Smoking

  • Sleeps 4

Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room with shower booth, Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Superior Room For 3 guests, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Room For 2 guests, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room For 3 guests, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Futon

Deluxe Room For 4 guests, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons

Deluxe Room

  • Sleeps 2

Standarad Twin Room

  • Sleeps 2

Shower Booth Single

  • Sleeps 2

Double Room

  • Sleeps 2

Superior Room

  • Sleeps 2

1 Twin Bed Room

  • Sleeps 2

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About this property

REF Matsuyama City Station by Vessel Hotels

Along with a steam room, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
REF Matsuyama City Station by Vessel Hotels offers 208 accommodations with slippers and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include bidets and complimentary toiletries.

This Matsuyama hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they enjoy the helpful staff at REF Matsuyama City Station by Vessel Hotels. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Ferris Wheel Kururin. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a steam room and bike rentals
  • Steps from Ferris Wheel Kururin and a 3-minute drive from Matsuyama Castle
Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. A steam room, a vending machine, and laundry facilities are also featured at REF Matsuyama City Station by Vessel Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Matsuyama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Coworking space
  • Meeting rooms

Spa

  • Private indoor bath (no minerals) in communal space
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Comprehensive food waste policy
  • Local artist showcase
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person
  • Self parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

REF Matsuyama City Station BY VESSEL
REF Matsuyama City Station by Vessel Hotels Hotel
REF Matsuyama City Station by Vessel Hotels Matsuyama
REF Matsuyama City Station by Vessel Hotels Hotel Matsuyama

REF Matsuyama City Station by Vessel Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 320 reviews
Rating 8 - Good. 89 out of 320 reviews
Rating 6 - Okay. 16 out of 320 reviews
Rating 4 - Poor. 9 out of 320 reviews
Rating 2 - Terrible. 2 out of 320 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Siu Fong

Travelled with group
Liked: Staff & service, amenities
The pillowcase had a lingering odor.
Stayed 1 night in Dec 2025

10/10 Excellent

Ah young

Stayed 3 nights in Jul 2025

10/10 Excellent

Miles

Wonderful!!
Stayed 1 night in Apr 2025

8/10 Good

Robin, Hornsby Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient At railway station Comfortable room with all facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Antioch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This I’d really an exceptional hotel and is also very reasonably priced. The onzen is very nice and was never over crowded. The breakfast was very much worth the price, and the 7:00 pm icecream is a very nice touch.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
This is really an excellent hotel. The breakfast is reasonably priced and really good. There onzen is perfect and very peaceful. The staff are friendly and helpful. The hotel is spotless clean. The room was fairly spacious and very comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cyndi, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic rooms and amenities. Located in the heart of the city. The only down side was there are only two elevators and can become really crowded and slow.
Stayed 2 nights in Nov 2024

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because of its proximity to Matsuyama’s City Station, a transportation hub served by streetcars and a train to the ferry terminal (from which we took a ferry to Hiroshima). It is literally on top of the train station. In addition to the usual tiny room, it offers a good breakfast buffet and an in-house hot bath. Lots of restaurants in the area, and the Matsuyama castle is within walking distance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cyndi, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic rooms and amenities. Located in the heart of the city. The only down side was there are only two elevators and can become really crowded and slow.
Stayed 2 nights in Nov 2024

10/10 Excellent

David H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for day trips

We used this as a base for several day trips in the surrounding region as well as within the city. It was right next to the Matsuyama City Station with a tram stop outside - and about 10 minutes by tram to the JR station. We’d stay here again
Stayed 5 nights in Oct 2024

10/10 Excellent

Jaehyup, Southlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location at the center of Matsuyama, close to lots of shopping and dining options. Public bath was great for relaxing bath after long days. Breakfast menu was awesome with lots of local specialties, including 5 kinds of citrus juice. Highly recommend.
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Travelled with partner
no safety box in room.
Stayed 2 nights in May 2024

10/10 Excellent

Haru, Newport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay at REF

Fantastic stay at REF. Well designed, clean & comfortable. Great location next to Matsuyama City Stn. Konbini just downstairs. Note that there is no daily cleaning, fresh towels are provided.
Stayed 4 nights in Nov 2023

10/10 Excellent

Riad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tomoko

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not so big but updated very nicely, and clean. Everything is nice and clean. I like it very much. They have a great breakfast, great selection and reasonable price. The location is also very close of train station, bus stop and trolly stop. There is a big department store nearby, also lots of restaurants. Definitely I recommend this hotel!
Stayed 1 night in Aug 2023

10/10 Excellent

jongyeop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대욕장 무료 이용,아침식사 고퀄
Stayed 3 nights in Dec 2025

10/10 Excellent

hyoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とにかく素晴らしいホテルです!朝食は絶対に食べて欲しいです。
Stayed 1 night in Dec 2025

8/10 Good

JINSUK

Travelled with family
Liked: Cleanliness, staff & service, room comfort
직원친절이 최고입니다
Stayed 2 nights in Dec 2025

10/10 Excellent

Yeoreum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식 종류 많고 넘 좋았어요. 무료 아이스크림이 시간이 정해져있어서 너무 아쉬웠어요(못먹어봄). 화장실 작아서 키 큰 남자는 불편할수도 있어요. 직원분 모두 친절하시고 좋아요.
Stayed 1 night in Dec 2025

10/10 Excellent

JIYU

Stayed 3 nights in Nov 2025

10/10 Excellent

HYUN JONG

Travelled with group
Liked: Cleanliness, staff & service, amenities
최고 추천 강하게!! 조식도 기본 세팅 청결 너무 만족입니다
Stayed 3 nights in Nov 2025