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REF Matsuyama City Station by Vessel Hotels

3.5 star property

Choose dates to view prices

Photo gallery for REF Matsuyama City Station by Vessel Hotels

A modern bathroom with a wooden bathtub, black tiled walls, and a bench.
A traditional Japanese building with a modern glass structure on top, surrounded by other traditional architecture.
A hotel room with two beds, a wardrobe, a bench, and a window with curtains.
A modern spa area with a wooden hot tub, a sauna sign, and a visible sink area.
A modern bar area with a long counter, multiple bar stools, and a variety of glassware.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
5-2-2 Minatomachi, Matsuyama, Ehime Prefecture, 790-0012
  • Place, Saka no Ue no Kumo Museum
    ‪13 min walk‬
  • Place, Matsuyama Castle Ropeway
    ‪18 min walk‬
  • Place, Matsuyama Central Park
    ‪3 min drive‬
  • Airport, Matsuyama (MYJ)
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Down duvets, desk, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room with shower booth, Non-Smoking

Down duvets, desk, blackout curtains, free WiFi

Double Room with shower booth, Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Down duvets, desk, blackout curtains, free WiFi

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a kettle, and a shelf with a picture frame and a clock.

Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room with shower booth, Non-Smoking

A hotel room with a bed, a desk, a chair, a large mirror, a sink, and a window with curtains.

Double Room with shower booth, Non-Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with a bed, a desk, a chair, and a TV.

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room For 3 guests, Non Smoking

A hotel room with two beds, a wooden headboard, a wall-mounted artwork, and bedside tables with decorative items.

Superior Room For 3 guests, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room For 2 guests, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk, and a television.

Deluxe Room For 2 guests, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room For 3 guests, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk, and a television.

Deluxe Room For 3 guests, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Room For 4 guests, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk, and a television.

Deluxe Room For 4 guests, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

REF Matsuyama City Station by Vessel Hotels

Along with a steam room, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
REF Matsuyama City Station by Vessel Hotels offers 208 accommodations with slippers and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include bidets and complimentary toiletries.

This Matsuyama hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they enjoy the helpful staff at REF Matsuyama City Station by Vessel Hotels. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Ferris Wheel Kururin. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a steam room and bike rentals
  • Steps from Ferris Wheel Kururin and a 3-minute drive from Matsuyama Castle
Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. A steam room, a vending machine, and laundry facilities are also featured at REF Matsuyama City Station by Vessel Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Matsuyama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Coworking space
  • Meeting rooms

Spa

  • Private indoor bath (no minerals) in communal space
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Comprehensive food waste policy
  • Local artist showcase
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person
  • Self parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

REF Matsuyama City Station BY VESSEL
REF Matsuyama City Station by Vessel Hotels Hotel
REF Matsuyama City Station by Vessel Hotels Matsuyama
REF Matsuyama City Station by Vessel Hotels Hotel Matsuyama

REF Matsuyama City Station by Vessel Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 374 reviews
Rating 8 - Good. 101 out of 374 reviews
Rating 6 - Okay. 18 out of 374 reviews
Rating 4 - Poor. 9 out of 374 reviews
Rating 2 - Terrible. 2 out of 374 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing experience for the hot spring and breakfast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and clean room, breakfast was nice too. Also wanted to give a shoutout to the wonderful hotel staff who promptly answered my email query about a makeup pouch i left there and sent it to my next hotel. Would stay there again if i have the opportunity to visit Matsuyama another time.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

lok yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super nice breakfast! really an amazing choices and selection of local foods. i was there 2 days, there are sightly differences which is definately a suprise!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Yee shan

Liked: Cleanliness, staff & service, amenities
Good environment
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

YOUNG

Liked: Cleanliness, amenities, property conditions & facilities
Very Very Good location
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient At railway station Comfortable room with all facilities
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Susan

Liked: Amenities
All good. Courteous stuff. Clean hotel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ching-Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a convenient place to stay. There is a shopping street GunTen which connects to Okaido shopping street.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This I’d really an exceptional hotel and is also very reasonably priced. The onzen is very nice and was never over crowded. The breakfast was very much worth the price, and the 7:00 pm icecream is a very nice touch.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Masao

Yes
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ying Cheong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast ! With different types of orange juice unlimited fresh sashimi Rooms are a little bit smaller but exceptionally clean
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is really an excellent hotel. The breakfast is reasonably priced and really good. There onzen is perfect and very peaceful. The staff are friendly and helpful. The hotel is spotless clean. The room was fairly spacious and very comfortable.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for day trips

We used this as a base for several day trips in the surrounding region as well as within the city. It was right next to the Matsuyama City Station with a tram stop outside - and about 10 minutes by tram to the JR station. We’d stay here again
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

KA SHUN ANGUS

Liked: Cleanliness, staff & service, amenities
Acceptable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Miles

Wonderful!!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ka Ling Sarah Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location though not close to the JR station. Room was very clean, comfortable and well designed. Breakfast was sumptuous. Highly recommended for anyone visiting vMatsuyama.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jaehyup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location at the center of Matsuyama, close to lots of shopping and dining options. Public bath was great for relaxing bath after long days. Breakfast menu was awesome with lots of local specialties, including 5 kinds of citrus juice. Highly recommend.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay at REF

Fantastic stay at REF. Well designed, clean & comfortable. Great location next to Matsuyama City Stn. Konbini just downstairs. Note that there is no daily cleaning, fresh towels are provided.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Wong Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Closed to shopping mall and JR. free ice cream and coffee/drink in the lobby.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic rooms and amenities. Located in the heart of the city. The only down side was there are only two elevators and can become really crowded and slow.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic rooms and amenities. Located in the heart of the city. The only down side was there are only two elevators and can become really crowded and slow.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Siu Fong

Liked: Staff & service, amenities
The pillowcase had a lingering odor.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because of its proximity to Matsuyama’s City Station, a transportation hub served by streetcars and a train to the ferry terminal (from which we took a ferry to Hiroshima). It is literally on top of the train station. In addition to the usual tiny room, it offers a good breakfast buffet and an in-house hot bath. Lots of restaurants in the area, and the Matsuyama castle is within walking distance.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not so big but updated very nicely, and clean. Everything is nice and clean. I like it very much. They have a great breakfast, great selection and reasonable price. The location is also very close of train station, bus stop and trolly stop. There is a big department store nearby, also lots of restaurants. Definitely I recommend this hotel!
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Jun 2023