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Smile Hotel Matsuyama

3.0 star property

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Photo gallery for Smile Hotel Matsuyama

Cleanliness standards
Interior
Exterior
20-inch LCD TV with cable channels, TV
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878
  • Place, Matsuyama Castle
    โ€ช11 min walkโ€ฌ
  • Place, Shiki Memorial Museum
    โ€ช17 min walkโ€ฌ
  • Place, Dogo Onsen
    โ€ช20 min walkโ€ฌ
  • Airport, Matsuyama (MYJ)
    โ€ช8 min driveโ€ฌ

Room options

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semidouble Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Non Smoking

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Standard Single Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Smoking

  • Sleeps 1

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About this property

Smile Hotel Matsuyama

Hotel with a restaurant, near Dogo Onsen
A restaurant, self parking, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Smile Hotel Matsuyama offers 97 air-conditioned accommodations with hair dryers and complimentary toiletries. 20-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and toothbrushes and toothpaste.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Smile Hotel Matsuyama, you're just a quick walk from Akiyama Brothers Birthplace. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Dogo Onsen and 9 minutes from Setonaikai National Park
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Matsuyama also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Smile Hotel Matsuyama has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Matsuyama
Premier Inn Matsuyama
Smile Hotel Matsuyama Hotel
Smile Hotel Matsuyama Matsuyama
Smile Hotel Matsuyama Hotel Matsuyama

Smile Hotel Matsuyama Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 204 reviews
Rating 8 - Good. 76 out of 204 reviews
Rating 6 - Okay. 39 out of 204 reviews
Rating 4 - Poor. 7 out of 204 reviews
Rating 2 - Terrible. 3 out of 204 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Yuanchao

Not so nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
Iโ€™ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but itโ€™s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mireille, Sherwood Park

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023

10/10 Excellent

Norman

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel and free breakfast
Stayed 1 night in Oct 2021

8/10 Good

mernali

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

jayq27, japan

Liked: Cleanliness, staff & service
itโ€™s a old business hotel but clean.. the bed is not itchy like other hotels so that i slept good till morning..only one thing is, the hotel parking lot it was mendoksai
Stayed 1 night in Aug 2020

8/10 Good

KANJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

ใพใ•ใ

Liked: Staff & service
Disliked: Property conditions & facilities
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Stayed 1 night in Jul 2025

10/10 Excellent

KENJI

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ใ‚ซใ‚บใƒฆใ‚ญ

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Jul 2025

6/10 Okay

???

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities
็น่ฏ่ก—ใซ่ฟ‘ใใ‚ˆใ‹ใฃใŸใงใ™ใ€‚
Stayed 1 night in Jun 2025

8/10 Good

Hiroshi

Stayed 2 nights in Jul 2025

8/10 Good

Yutaka

Travelled with family
Liked: Cleanliness, staff & service
ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ—ใŸใ€‚
Stayed 1 night in Jul 2025

8/10 Good

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Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใ‚ˆใ‹ใฃใŸใ€‚
Stayed 1 night in Jun 2025

8/10 Good

ใ‘ใ„ใ”ใ†

Travelled with family
Liked: Amenities
ไพกๆ ผใฎใ‚ใ‚Šใซใฏใ€ๅฟซ้ฉใซ้Žใ”ใ—ใพใ—ใŸ ๆฎ‹ๅฟตใชใฎใฏใ€็ฆ็…™ๅฎคใฎใฏใšใŒใกใ‚‡ใฃใจๅŒ‚ใ„ใŒๆฐ—ใซใชใ‚Šใพใ—ใŸ
Stayed 1 night in Jun 2025

10/10 Excellent

Namie

Stayed 3 nights in Jun 2025

10/10 Excellent

????

Stayed 1 night in Jun 2025

10/10 Excellent

ใ‚ใ„

Travelled with family
Liked: Cleanliness, amenities
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Stayed 2 nights in May 2025

6/10 Okay

???

Disliked: Cleanliness
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Stayed 1 night in Jun 2025

6/10 Okay

Takeo, Nishi-Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

YASUHIRO

Stayed 2 nights in May 2025